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Bourne's Auto Center

South Easton, MA

4.9
4,930 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,930 reviews

May 10, 2016

Best Dealership without a question This is a very no hassle car buying experience. Nobody is out on the lot chasing you down pushing you into cars you can't afford, they're not constant More

by Carguy16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kory Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Sandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2016 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with a 5 star review. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. The experience you described is exactly what every customer should experience when purchasing or servicing their vehicle with Bourne's Auto Center. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 08, 2016

Outstanding all the way Fantastic staff, always a pleasure to come in. We will be back again in the future to buy more cars. Only negative was they did not detail the car p More

by Ob4short
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Macdonald
May 18, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. It was a pleasure assisting you and we look forward to seeing you for your next purchase. I am sorry to hear the vehicle was not detailed to your satisfaction. We detail every vehicle when it arrives at the dealership and then a re-clean upon delivery, I am disappointed that your vehicle did not go through this standard process. I would be more than happy to re-detail your car at no charge anytime. If you have any other questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 28, 2016

Best service in so many ways!! Paul Sandler, service consultant, has to be the kindest person I have had to deal with in years. The service he and the staff at Bourne provided made More

by ERICA R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Clark
May 01, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for automotive service needs. We are thrilled we were able to earn your 5 star review. Paul is dedicated to a high level of customer service and we are fortunate to have him on our customer service team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 25, 2016

Excellent It was a wonderful and painless experience and everything was great. They were very pleasant and professional to deal with. I would highly recommend More

by Tubberville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat
May 01, 2016 -

Bourne's Auto Center responded

Thank you for your business and your 5 star review. Your high recommendation is extremely important us and we look forward to providing those customers with the same "No Hassle" purchasing experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 19, 2016

Great experience I searched for the car I wanted on truecar.com. many results popped up and Bourne's had the best prices compared to other dealers. So I made the two h More

by Acustomer4456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 20, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. We are honored to have earned your 5 star review. It was an absolute pleasure assisting you with your purchase, financing and finding the warranty that best fit your needs. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 18, 2016

Excellent Service - very profesional Great dealership - very knowledgeable, very helpful. The only place I will go to to purchase a vehicle. Carlos and his staff are amazing....... Tha More

by Lucy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2016 -

Bourne's Auto Center responded

WOW! We are honored to be your preferred dealership. Carlos and Mario are amazing and they certainly appreciate your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 18, 2016

No hassle no pressure great service I worked with Tanya and she was excellent. Really worked to get what I needed and never put pressure on me. Cars seem very reasonably priced and in gr More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Marsden
Apr 18, 2016 -

Bourne's Auto Center responded

Thank you for your 5 star review! We appreciate your business and you kind words about our amazing employee Tanya! We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 18, 2016

Painless and friendly Treated like family! Never pressured, great selection, great prices!!! Everyone was friendly and polite. Financing was painless! Best car buying exper More

by Stephen Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Gesner
Apr 20, 2016 -

Bourne's Auto Center responded

Welcome to the Bourne's Auto Center family! We appreciate your business and your amazingly kind words. The experience you described is EXACTLY what every customer should expect when purchasing a vehicle at Bourne's. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 17, 2016

Fantastic customer service A wonderful local dealership who helped so much, the customer service was amazing. I would highly recommend this dealership to anyone looking for a ne More

by LizP609
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 18, 2016 -

Bourne's Auto Center responded

Thank you for your business and your 5 star review. We are thrilled that you received amazing customer service from Mario and Carlos. You recommendation is extremely important to us and we look forward to providing those customer with the same commitment to customer service. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 17, 2016

Pleasant. More than helpful. Never felt pressured. I would HIGHLY recommend this dealership. Very knowledgeable and respectful. Trey and Shawn were a pleasure to work with. Also a very comfortable atmo More

by Thomas Francis Walker
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Trevon Hubbard
Apr 18, 2016 -

Bourne's Auto Center responded

Thank you for your business and your 5 star review. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. The experience you described is exactly what we expect from our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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