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Bourne's Auto Center

South Easton, MA

4.9
4,946 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,946 reviews

April 14, 2016

Pleasant experience Great experience here! Salesman David Pair was excellent! No pressure. Love my car. They fixed a few things we wanted done+alginment before we sign More

by Michelle89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Clark
Apr 16, 2016 -

Bourne's Auto Center responded

Thank you for business and your 5 star review. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. It was a pleasure assisting you and David appreciates your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 13, 2016

Great experience The purchase went smoothly. No pressure. They didn't try to sell us any extra's that we didn't want,. Our vehicle had just come in so it hadn't been t More

by hag911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Sandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2016 -

Bourne's Auto Center responded

We are honored to have earned your business and your 5 star review! We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. The experience you described is exactly what every customer should expect when purchasing a pre-owned vehicle from us. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 13, 2016

Very positive Dave is very patient and knowledgeable was able to find us the car we wanted and did not pressure us in any way to make a hasty decision More

by Alanopt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Clark
Apr 16, 2016 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at Bourne's Auto Center. David is a dedicated professional who is committed to a high level of customer service. We are fortunate to have him on our team for over 12 years! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 12, 2016

No pressure sale Bournes Auto takes the pressure out of buying a car. The price on the window is their lowest price. They show you what your payment is and will try to More

by CadillacJack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 16, 2016 -

Bourne's Auto Center responded

Thank you for taking the time to award us with a 5 star review! Our team is here to assist you in finding the vehicle that best fits your needs. Our "No Hassle" pricing and customer service commitment is designed to get you the upfront pricing and payment in a manner that is simple, fast and friendly. If you have any questions or concerns please do not hesitate to contact us. Thank you for your business! Michael Kelley General Manager

April 07, 2016

Great experience Bourne was my first choice when I was looking for a new car. I like their no hassle policy and knowing what to expect to pay for the car. Trevon w More

by bm369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Apr 09, 2016 -

Bourne's Auto Center responded

Thank you for making Bourne's Auto Center your first choice for a "new to you" vehicle! We are honored to have earned your business and your 5 star review. Trey and Shawn are excellent and they appreciate your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 04, 2016

Perfect place to buy a car A good atmosphere with friendly and professional staff, the no hassle pricing is great. Had a great experience there and I'll recommend the place to a More

by Chantallm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Apr 05, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. We are thrilled we were able to earn your 5 star review. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 03, 2016

Great customer service The whole staff in the service department is very professional and does a great job with dealing with any issues I have had with my vehicle. Paul Sand More

by lacount12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your vehicle repair needs. We are honored to have earned your continued business. Paul is an amazing employee who is dedicated to a high level of customer service, he appreciates your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 31, 2016

Super easy Very friendly and professional staff, "No hassle pricing" was great. John really made the trip to Bourne"s Auto quick and easy. Would recommend to any More

by AB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2016 -

Bourne's Auto Center responded

Thank you for your business and for awarding us with a 5 star review! We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. Your recommendation is extremely important to us and we look forward to providing the same quick and easy experience to them. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 30, 2016

no presure car bying experience Great place from the sales people to the finance people very low key and great to work with test drive without a hassle had the car for over an hour. More

by greatplace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Weir
Apr 05, 2016 -

Bourne's Auto Center responded

Thank you for taking the time to review your pre-owned vehicle purchase experience. It was a pleasure assisting you with your purchase. We are thrilled you enjoyed our "No Hassle" buying experience, our goal is to make it simple, fast and friendly. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 29, 2016

Beyond expectations Just bought a new (to us) car at Bournes last week, and had a great customer service experience. Jake made the whole process seamless, and took care o More

by Heatheravarela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Nevens, Alyssa Dowgos
Apr 05, 2016 -

Bourne's Auto Center responded

WOW! Thank you for your business and amazingly kind words. It was an absolute pleasure assisting you and your family with finding the vehicle that best fit your needs. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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