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Bourne's Auto Center

South Easton, MA

4.9
4,931 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,931 reviews

February 20, 2016

I like it a lot A couple of weeks ago, I bought a used Honda. The salesman names Seng Pell was very helpful and nice to me. I would recommend this place to other peop More

by quang1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
seng pell
Feb 22, 2016 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with a 5 star review. Your recommendation is extremely important to us. We look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 20, 2016

Easy and straight forward. Simple and pleasant experience. David Pair was very easy to work with, absolutely no pressure and tried working with what we wanted instead of just tu More

by strass4cpt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. We are thrilled that you enjoyed our "No Hassle" pricing and customer service commitment. David and Shawn have been with us for combined 18 years and they are amazing employees who a dedicated to a high level of customer service. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 19, 2016

A++ Service from Paul Sandler Overall our experience with the Paul Sandler in the service dept has been outstanding! We had an on-going issue with our car and had to bring it back More

by Romero225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2016 -

Bourne's Auto Center responded

Thank you for choosing our service department for your automotive needs. Paul is amazing employee who is dedicated to a high level of customer service. He appreciates your amazingly kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 18, 2016

very accommodating. Vehicle was repaired in more than a timely manner. Very accommodating. Made an appointment for diagnosis of two problems on a Friday. Brought the car More

by Rhonda's Liberty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2016 -

Bourne's Auto Center responded

Awesome! We are happy to hear that we were able to get your vehicle addressed quicker then we originally anticipated. Getting your vehicle back to you repaired correctly and in a timely manner is most important to us. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 18, 2016

Easy and Fast Easiest vehicle purchase I have ever had. Shawn was knowledgeable and professional. I told him what I was looking for and he went over several options More

by Mlcamara1322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Weir
Feb 22, 2016 -

Bourne's Auto Center responded

Easy and Fast! That is exactly what we expect every customer to experience when purchasing a pre-owned vehicle from Bourne's Auto Center. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment and our ability to register your vehicle on-site. Your time is important to us and we are happy we were able to find a vehicle that best fit your needs. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 12, 2016

Not your average used car dealership! We had a wonderful experience working with Alyssa Dowgos. It was stress free, simple and efficient. Alyssa knew what we were looking for and made sure More

by C&PAcura2016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Dowgos
Feb 14, 2016 -

Bourne's Auto Center responded

Thank you for your business and your amazing 5 star review. It was a pleasure assisting you with your purchase. Alyssa and Shawn are amazing! We are fortunate to have such dedicated professionals on our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 11, 2016

Buying experience fabulous - Registration delayed though Very pleasant experience working with David Pair. He is knowledgeable, sweet and professional. I will definitely return the next time I need a car. More

by amstrong926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. We appreciate you taking the time to review your experience. David and Shawn appreciate your kind words. Your feedback is important to us and we will use this an opportunity to improve our registration and titling process. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 08, 2016

Awesome experience buying a great car. I bought a used Subaru Forester from Bourne's Auto Center, and it was a great experience. Jake was very helpful throughout the entire process (which w More

by Forester03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Nevens
Feb 14, 2016 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your experience. It was a pleasure assisting you with your pre-owned Subaru purchase. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 07, 2016

Great first time-buyer experience This was my first time buying a car, the one I had before was a family hand-me-down. I was nervous and inexperienced but Bourne's was very pleasant an More

by dsmarquant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your first vehicle purchase! We are honored to have been a part of your memorable moment. We appreciate your kind words and your recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 05, 2016

Best car buying experience I ever had Great selection of vehicles...no pushy sales...no haggle price was fair and worked to get me best offer on trade. There were no surprises and felt the More

by MtgLady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Gesner
Feb 07, 2016 -

Bourne's Auto Center responded

WOW! Thank you for your business and your amazing review. We are thrilled that you will never buy elsewhere, and we have it in writing...jk! It was a pleasure assisting you with your purchase and we hope to see you in the future. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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