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Bourne's Auto Center

South Easton, MA

4.9
4,946 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,946 reviews

March 08, 2016

Quick and Easy I was able to find the type of car I wanted online and schedule an appointment for a test drive the next day. With a little research I was able to fin More

by BertMayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2016 -

Bourne's Auto Center responded

Thank you for your business and your kind words. It was a pleasure assisting you with your purchase and obtaining you suitable financing. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 08, 2016

Outstanding sales and service departments! I purchased a car from Bournes 2 years ago. The salesman, John, was great to deal with. Very friendly and knowledgeable. He suggested that I go wit More

by mmelber123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kory Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Sandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2016 -

Bourne's Auto Center responded

WOW! Thank you for awarding us with a 5 star review! We are honored to have earned your business in both our sales and service departments. The service contract is such an amazing piece of mind for our customers and we are thrilled to hear your investment paid off. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 08, 2016

Fast, no pressure, pleasure Was real easy and smooth purchasing a car with David P. He was very attentive to my needs and made this the easiest purchase I have ever dealt with. More

by Sfontes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2016 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your experience. "Fast, No pressure, pleasure" is exactly what we expect every customer to experience. We thank you for your recommendation and your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 07, 2016

Awesome Dealership! This is the BEST experience I've ever had had buying a car! Great knowledge and super friendly people! Their prices are the best I've seen anywhere ar More

by faythie919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2016 -

Bourne's Auto Center responded

Thank you so much for your business and your amazingly kind words. It was a pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 07, 2016

Easy to do business with Bourne's Auto was the easiest dealer I've ever dealt with. The sales persons are knowledgeable and low-key. No pressure but great service. Up front pr More

by foleykay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey, Mike Clark
Mar 13, 2016 -

Bourne's Auto Center responded

Thank you for taking the time review your experience and awarding us with a 5 star review! We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 06, 2016

Chevy Volt Great Service I love the laid back atmosphere in this dealership with no pressure. The prices are right so no uneasy battling on pricing. Mario worked with me on th More

by sonicty28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Gesner, Alyssa Dowgos
Mar 13, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center and for awarding us with a 5 star review. It was a pleasure assisting you with your purchase. We are honored to have earned your recommendation and your future business. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 05, 2016

Bourne's Auto Center is A#1! This is truly a First Class place when looking to buy a gently used vehicle. I agree, I felt like the red carpet was rolled out. The customer attentio More

by Starrstruck at Bournes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kory Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Clark, Jake Nevens
Mar 06, 2016 -

Bourne's Auto Center responded

AMAZING! Your review reinforces all of the hard work that is put in by our dedicated team. Jake, Shawn, Kory and Mike are dedicated professionals and we are fortunate to have them on our team. It is always a pleasure assisting you and we truly appreciate your continued business. If you have any questions or concerns we will be sure to roll out the red carpet again! Thank you for kind words! Michael Kelley General Manager

March 03, 2016

Bournes Service Center is 1st Class Paul Sandler helped me with my BMW and I felt like a red carpet was rolled out for me. Everytime I come here for something I get treated so well and t More

by MBrooks1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2016 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience with Paul in our Service Department. He truly appreciates your kind words. Paul is dedicated to a high level of customer service and we are fortunate to have him on our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 02, 2016

best dealership I been too I was refered bye a friend from the gym and was treated very well . we recommend Tanya Marsden and Andrew Gesner to all my friends. Had a great exper More

by roycereb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Marsden
Mar 06, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. We are honored to have earned your business and your 5 star review. Tanya and Andy are amazing and they truly appreciate your high recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 02, 2016

Customer Service After my warranty recently expired, my car decides it has some significant issues. I can not say enough wonderful things about Paul in customer servic More

by kberry22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2016 -

Bourne's Auto Center responded

Thank you for awarding us with a 5 star review! We are honored to have earned your continued service business! Paul appreciates your amazingly kind words and is looking for to providing you with the 5 star service our customers should expect in the future. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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