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Bourne's Auto Center

South Easton, MA

4.9
4,931 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,931 reviews

February 05, 2016

No-credit buyer My car got totaled and since both my fiancé and I had didn't have enough credit, we knew financing a car would be hard. Bournes had a great variety of More

by Ralverio1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Dowgos
Feb 07, 2016 -

Bourne's Auto Center responded

It was a pleasure assisting you with your Honda Accord purchase and obtaining your financing. We are thrilled to hear you will be back for your second car and your experience was amazing. If you have any questions or concerns please do not hesitate to contact us. Thank you for taking the time to review your experience. Michael Kelley General Manager

February 03, 2016

On a mad search for a great, safe SUV I've been searching high & low for the right SUV... while I haven't purchased one YET from this dealership, I have LOVED my experience with them thus More

by audigal
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Dowgos
Feb 07, 2016 -

Bourne's Auto Center responded

Thank you for the opportunity to earn your business. Amy and Alyssa are amazing employees who are dedicate to a high level of customer service. They would be more than happy to answer any questions you may have in your search. Thanks Again, Michael Kelley General Manager

February 03, 2016

Autobody reveiw I've had to bring my 2012 Nissan Altima in for 2 separate fender benders. (teenage drivers...ugh) Both times Bourne did an excellent job. They deal More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mountain, Jonathan Kujanpaa
Feb 07, 2016 -

Bourne's Auto Center responded

Thank you for your continued collision repair business. Jonathan and Brian are dedicated professionals who are committed to a high level of customer service. We are fortunate to have them on our team. If you have any automotive needs please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 03, 2016

cam purchase The dealer has an excellent selection of used cars at reasonable prices with a knowledgeable and professional sales and service staff. Application fo More

by capecod2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Clark, Shawn Weir
Feb 07, 2016 -

Bourne's Auto Center responded

Thank you for your business and your 5 star review! We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 31, 2016

Fair & Friendly I just completed my second buying experience at Bourne's working with Jake, Shawn, and Andy on the sale. I got a fair price on my trade and they work More

by petercclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell - Buyer, spent a lot of time with us. Paul in Service was helpful too., Jake Nevens, Andrew Gesner
Feb 07, 2016 -

Bourne's Auto Center responded

Thank you for your continued business! We are honored to have earned your business for a second time and your 5 star review. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 30, 2016

Comfortable place & They Do The Necessary Work! First Day I Went In for a Test Drive, I noticed that there were issues that needed to be fixed before I could purchase the car. "Fancier" Dealers I we More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2016 -

Bourne's Auto Center responded

Thank you for your 5 star review! We appreciate your kind words about our dealership. We appreciate the opportunity to earn your business. Unfortunately it didn't work out but it was a pleasure assisting you. If there is anyway we can assist please do not hesitate to contact us. Good luck in your vehicle search. Michael Kelley General Manager

January 28, 2016

Excellent Experience! Just bought a great car. I have been buying cars for many years and have to say that this was hands down he best car buying experience that I ever ha More

by daniel1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Gesner
Jan 30, 2016 -

Bourne's Auto Center responded

Thanks Dan! It was a pleasure assisting you and we truly appreciate you taking the time to review your experience. Mario, Carlos and Andy are true professionals who are committed to a high level of customer service. We are fortunate to have them on our team. Thanks Again, Michael Kelley General Manager

January 27, 2016

My second of many cars from Bourne's Auto This is my second car I bought from them. The prices are good, and I love the "No haggle policy". It eliminates all of the pressure that comes with More

by JHPGreene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Clark
Jan 27, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for all of your automotive needs! It is a pleasure assisting you and we are honored to have you as a loyal customer. Our entire team appreciates your amazingly kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 27, 2016

My new used car Was the best experience. I absolutely love my car. Very professional. I would highly recommend this place. So many vehicles to choose from but I knew More

by Brendag6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gesner, Tanya Marsden
Jan 30, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. We are thrilled that you are loving your vehicle. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 26, 2016

Top Notch People at Bourne I bought a TL 5 years ago from Bourne and David Pair. I had such a great experience with David and the Bourne Dealership that I returned 2 years ago More

by emwillben1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 27, 2016 -

Bourne's Auto Center responded

WOW! Thank you for your continued business. We are honored to have earned your families business for a third time! David and our entire staff appreciate your amazingly kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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