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Bourne's Auto Center

South Easton, MA

4.9
4,931 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,931 reviews

January 22, 2016

Excellent experience Love this dealership and how easy they make it to buy a car! Always have a smooth and pleasant experience there and will never go anywhere else! More

by Nball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2016 -

Bourne's Auto Center responded

Thank you for your continued business! We are honored to have had the opportunity to assist you with you pre-owned vehicle needs. If you have any questions or concerns please do not hesitate to contact us. Thank you for taking the time to review your experience. Michael Kelley General Manager

January 22, 2016

Service I recently brought my SUV in for some service and from the moment I walked in the door Paul went above and beyond to assist me. I received excellent s More

by cnagle33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your service needs. It was a pleasure assisting you and addressing your concerns. Paul is a consummate professional who is dedicated to a high level of customer service. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 21, 2016

The Place to Buy a Car All the people at Bournes were inviting and patient. They take the time to try and help you find what you want and don't force any decisions. Great at More

by NB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Weir, Tanya Marsden
Jan 21, 2016 -

Bourne's Auto Center responded

Thank you for your continued business. It is a pleasure assisting you and we appreciate the 5 star review and your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 21, 2016

Above and beyond. After an exhaustive online vehicle search reviewing price-point data from several used car websites, value pricing consistently pointed me in the dire More

by Finsup03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Gesner
Jan 21, 2016 -

Bourne's Auto Center responded

Thank you for you business and your 5 star review. We appreciate your kind words. It was a pleasure assisting you with your purchase and with your concerns after the purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 21, 2016

returning customer Yes I have been there a couple of times and each time it was always very pleasant. Sales associates are always calm and pleasant. They always get yo More

by jubilee2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jake Nevens
Jan 23, 2016 -

Bourne's Auto Center responded

Thank you for your continued business. We appreciate you taking the time to review your experiences. Jake and Shawn are amazing employees who are dedicated to a high level of customer service. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 19, 2016

Fantastic experience We were in the market for a car for my son who is 17. We were looking at a number of makes and ended up on Bourne's web site. My wife called the deale More

by William A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Nevens
Jan 21, 2016 -

Bourne's Auto Center responded

Thank you for your business. We are thrilled to hear your son is enjoying his Lincoln MKZ. The experience you described is exactly what we expect from our team, "whatever it takes"!! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 19, 2016

Purchase of a 2013 Honda Accord On 1/18/2016 I purchased a 2013 Honda Accord from Bourne Auto Center in South Easton Ma, this was one of the best car dealing experience i ever had. More

by dollar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 21, 2016 -

Bourne's Auto Center responded

Thank you for your business and your 5 star review! We are thrilled that we have earned your recommendation and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 19, 2016

All-around great Effective, competent, and timely. Couldn't have asked for better service. Always available by phone and email. Very helpful with everything from vehic More

by ts02138
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2016 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and award us with a 5 star review. We are honored that you chose Bourne's Auto Center for your pre-owned vehicle purchase. If you have any questions or concerns please do not hesitate to contact me. Thanks Again, Michael Kelley General Manager

January 18, 2016

great experience Bourne makes buying a car painless! Prices are fair. Selection is good. All my paperwork was completely handled for me. I would be proud to recommend More

by Lisa B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. Purchasing a car should be painless, simple and friendly. We are thrilled your buying experience was enjoyable and we appreciate your recommendations. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 18, 2016

Fantastic service I've purchased many cars over the years from Bourne auto and couldn't have had a better experience anywhere .. If there was an issue it was always tak More

by Jack F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2016 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience in our service department. We truly appreciate your continued business and your kind words. If you have any further questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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