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Bourne's Auto Center

South Easton, MA

4.9
4,946 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,946 reviews

February 12, 2016

Not your average used car dealership! We had a wonderful experience working with Alyssa Dowgos. It was stress free, simple and efficient. Alyssa knew what we were looking for and made sure More

by C&PAcura2016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Dowgos
Feb 14, 2016 -

Bourne's Auto Center responded

Thank you for your business and your amazing 5 star review. It was a pleasure assisting you with your purchase. Alyssa and Shawn are amazing! We are fortunate to have such dedicated professionals on our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 11, 2016

Buying experience fabulous - Registration delayed though Very pleasant experience working with David Pair. He is knowledgeable, sweet and professional. I will definitely return the next time I need a car. More

by amstrong926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. We appreciate you taking the time to review your experience. David and Shawn appreciate your kind words. Your feedback is important to us and we will use this an opportunity to improve our registration and titling process. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 08, 2016

Awesome experience buying a great car. I bought a used Subaru Forester from Bourne's Auto Center, and it was a great experience. Jake was very helpful throughout the entire process (which w More

by Forester03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Nevens
Feb 14, 2016 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your experience. It was a pleasure assisting you with your pre-owned Subaru purchase. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 07, 2016

Great first time-buyer experience This was my first time buying a car, the one I had before was a family hand-me-down. I was nervous and inexperienced but Bourne's was very pleasant an More

by dsmarquant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your first vehicle purchase! We are honored to have been a part of your memorable moment. We appreciate your kind words and your recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 05, 2016

Best car buying experience I ever had Great selection of vehicles...no pushy sales...no haggle price was fair and worked to get me best offer on trade. There were no surprises and felt the More

by MtgLady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Gesner
Feb 07, 2016 -

Bourne's Auto Center responded

WOW! Thank you for your business and your amazing review. We are thrilled that you will never buy elsewhere, and we have it in writing...jk! It was a pleasure assisting you with your purchase and we hope to see you in the future. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 05, 2016

No-credit buyer My car got totaled and since both my fiancé and I had didn't have enough credit, we knew financing a car would be hard. Bournes had a great variety of More

by Ralverio1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Dowgos
Feb 07, 2016 -

Bourne's Auto Center responded

It was a pleasure assisting you with your Honda Accord purchase and obtaining your financing. We are thrilled to hear you will be back for your second car and your experience was amazing. If you have any questions or concerns please do not hesitate to contact us. Thank you for taking the time to review your experience. Michael Kelley General Manager

February 03, 2016

On a mad search for a great, safe SUV I've been searching high & low for the right SUV... while I haven't purchased one YET from this dealership, I have LOVED my experience with them thus More

by audigal
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Dowgos
Feb 07, 2016 -

Bourne's Auto Center responded

Thank you for the opportunity to earn your business. Amy and Alyssa are amazing employees who are dedicate to a high level of customer service. They would be more than happy to answer any questions you may have in your search. Thanks Again, Michael Kelley General Manager

February 03, 2016

cam purchase The dealer has an excellent selection of used cars at reasonable prices with a knowledgeable and professional sales and service staff. Application fo More

by capecod2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Clark, Shawn Weir
Feb 07, 2016 -

Bourne's Auto Center responded

Thank you for your business and your 5 star review! We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 03, 2016

Autobody reveiw I've had to bring my 2012 Nissan Altima in for 2 separate fender benders. (teenage drivers...ugh) Both times Bourne did an excellent job. They deal More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mountain, Jonathan Kujanpaa
Feb 07, 2016 -

Bourne's Auto Center responded

Thank you for your continued collision repair business. Jonathan and Brian are dedicated professionals who are committed to a high level of customer service. We are fortunate to have them on our team. If you have any automotive needs please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 31, 2016

Fair & Friendly I just completed my second buying experience at Bourne's working with Jake, Shawn, and Andy on the sale. I got a fair price on my trade and they work More

by petercclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell - Buyer, spent a lot of time with us. Paul in Service was helpful too., Jake Nevens, Andrew Gesner
Feb 07, 2016 -

Bourne's Auto Center responded

Thank you for your continued business! We are honored to have earned your business for a second time and your 5 star review. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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