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Bourne's Auto Center

South Easton, MA

4.9
4,928 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,928 reviews

November 06, 2015

The best Car dealership in the State! These people changed my insight on car dealers and salespersons. The made a deal work that I thought would be impossible for my credit situation. The More

by Martini88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Everyone was friendly to me.
Nov 08, 2015 -

Bourne's Auto Center responded

Thank you for awarding us "Best Car Dealership in the State!" we love awards!! It was a pleasure assisting you with your purchase and obtaining you suitable financing. We truly appreciate your kind words and your business. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 05, 2015

Very good customer service Recently I bought a car for Bourne's Auto Center. I really appreciate David Pair and his manager for helping me out. Great people !!! Great Experience More

by password123
Recommend Dealer
Yes
Employees Worked With
Nov 08, 2015 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. We are ecstatic that we were able to earn your 5 star review. David is an amazing employee who has been with us for over 10 years, he appreciates your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 05, 2015

Really helpful I wanted to say that the staff was amazing in helping us get a car. The price was great and we were able to take the car home the same day. Carlos and More

by Carlito217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tanya Marsden
Nov 08, 2015 -

Bourne's Auto Center responded

Thank you for awarding us with a 5 star review! We are honored that you chose Bourne's Auto Center for your pre-owned vehicle purchase. You are right, Tanya and Carlos are amazing! We are fortunate to have such dedicated professionals. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 03, 2015

Dealer PURCHASED my car We unfortunately had a death in the family. The estate had to sell all of my uncles cars. Dave and his supervisor were very professional and made this More

by xxxxoff51!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 08, 2015 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and awarding us with a 5 star review. It was a pleasure assisting you with selling your family vehicle. Thanks Again, Michael Kelley General Manager

November 02, 2015

1st time experience very friendly staff , the sale rep are very easy to get along with , which make buy or thinking of getting a car simple , they don't bs you into b More

by infiniti tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Weir
Nov 04, 2015 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your experience. Shawn appreciates your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 01, 2015

Experience with Bourne's Auto It was a pleasure purchasing a car from Bourne's Auto Center in Easton Mass. David Pair and Carlos Machado were very professional, very respectful, a More

by BMW Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 04, 2015 -

Bourne's Auto Center responded

Thank you for choosing Bourne's for your BMW purchase. It was a pleasure assisting you. David and Carlos are amazing employees who are dedicated to customer service. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 30, 2015

Excellent, thoughtful service with no BS After shopping around rather extensively throughout New England, I paid a great price (about 15% under market according to TrueCar) for a 2013 Chevy E More

by mattlavallee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 08, 2015 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for you pre-owned Chevy Equinox purchase. Your thorough review is exactly what we expect from our team of dedicated professionals. Dave and Dave are dedicated professionals who have a commitment to customer service. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 30, 2015

Great experience Bought a 2013 Ford Fusion here at a great price. During my test drive I noticed an exterior flaw, and it was fixed with no problem and no animosity. W More

by Jimmycx23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gesner, Alyssa Dowgos
Nov 04, 2015 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Ford Fusion. We are honored that we were able to earn your business and your 5 star review. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 30, 2015

Great service The sales rep made buying a car very easy. I told her what I wanted and she supplied me with a list of vehicles that fit my description. It was very n More

by Pgunnah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gesner, Alyssa Dowgos
Nov 04, 2015 -

Bourne's Auto Center responded

Thank you for your business and for awarding us with a 5 star review! The experience you described is exactly what we expect every customer to experience. Alyssa and Andy are professionals who are dedicated to customer service. They appreciate your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 28, 2015

Fast and friendly Everything from the initial inquiry to driving off the lot was a pleasant experience. I scheduled a test drive and was on my way an hour after decidin More

by Dgre3n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 29, 2015 -

Bourne's Auto Center responded

Thank you for your business and your 5 star review! It was a pleasure assisting you with your purchase. We are thrilled that you enjoyed our "No Hassle" pricing and customer service commitment. It is our goal to get every customer in and out within an hour and we are thrilled we were able to obtain that goal with you. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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