Bourne's Auto Center

Great Service The Service Manager, Shawn is great to work with and is fabulous to deal with. Have had nothing but exceptionally great experiences here. Would highl The Service Manager, Shawn is great to work with and is fabulous to deal with. Have had nothing but exceptionally great experiences here. Would highly recommend them. Paul in Service is great to deal with also along with John. Thank you for a such a great experience, from something that was a big problem with Cadillac. More

I'll be a return customer. The dealership was great. All the cars were nice clean and in great shape. The suv I purchased was exactly as advertised. My salesperson Alyssa was aw The dealership was great. All the cars were nice clean and in great shape. The suv I purchased was exactly as advertised. My salesperson Alyssa was awesome to deal with. She was friendly and very knowledgeable. My financing was smooth easy and a great rate. When it's time for another car I'll be back. More

No Customer Service Purchase at your own risk! I recently (past month 10/15) visited Bourne Auto Center to examine a couple used cars. Settled on one I liked and began d Purchase at your own risk! I recently (past month 10/15) visited Bourne Auto Center to examine a couple used cars. Settled on one I liked and began discussing (that’s too generous, speaking to myself in front of sales person mostly) my concerns regarding vehicle: eg condition of muffler, seatbelts, tires (lost 2 lbs while test driving per TPMS, if anything should have increased), a couple inoperable accessories, some detailing problems. I accepted delivery just before closing during the week (I know bad setup but necessary for work). Who knew there would be no inspection sticker, about 1/16 tank of gas (you know, the mark below the 1/8 of a tank), detailing not addressed, and vague assurances they didn’t think there were any problems with tires. Since when did a full tank of gas and an inspection sticker constitute vehicle upgrades or options. I attempted to speak with Sales Manager about customer service and the above details and he stated not once but several times that this was how they try to keep their costs down. Sure, I could have been more assertive or aggressive with delivery inspection, at the expense of a half day of work; however isn’t the car sales experience contentious enough without inserting deception from the dealer after a sale? You may or may not find a deal here, but what will they be hiding or cheating from you? Look elsewhere. More

Quick easy painless Alyssa was a great help when it came to buying my 2014 Honda Accord Sport, she had the answers for the questions I asked. The financing was quick and Alyssa was a great help when it came to buying my 2014 Honda Accord Sport, she had the answers for the questions I asked. The financing was quick and easy, they were able to secure me with a great interest rate. Thanks to the team at Bourne's I sent my brother there the same week and he purchased a car there as well. More

Friendly and fast service I came here looking for a certain car I found on cars.com and they got it for me right away. I didn't have great credit and still owed money on my car I came here looking for a certain car I found on cars.com and they got it for me right away. I didn't have great credit and still owed money on my car and they helped me so much that I was able to get my car traded in for what I still owed on it thanks to Alyssa and Carlos helped get me the new vehicle I wanted. Thanks so much, definitely will come back here again if I ever need to. More

Love my new VW van!!! I recently traded in my old, tired, mini-van filled with 8+ years of family memories. I worked with Michael Kelly and his team to get into my 2012 VW I recently traded in my old, tired, mini-van filled with 8+ years of family memories. I worked with Michael Kelly and his team to get into my 2012 VW Routan. Everyone was extremely helpful through the entire process and I couldn't be happier with my new ride. Thanks Bourne's and see you in 10 years when I'm ready to trade this one in on something newer. Ken More

Good Experience My wife and I bought a car at Bourne's recently, we had a very good experience. It was a busy Saturday afternoon, and we waited about 15-20 minutes t My wife and I bought a car at Bourne's recently, we had a very good experience. It was a busy Saturday afternoon, and we waited about 15-20 minutes to speak with someone, but once Tanya Marsden came over and introduced herself, everything moved along very quickly. We test-drove a vehicle, decided it was the right one, negotiated a trade in value, and got paperwork and financing done and signed in an acceptable amount of time. We stayed past closing hours, but never were meant to feel rushed or like it was an inconvenience. We were there with our two sons, who enjoyed the complimentary snacks and the football game on the couches in the waiting area. Tanya was especially helpful, she was very friendly, she kept us posted when we were waiting for a couple of minutes for various things, and she very graciously cleaned out the car herself when we said we couldn't come back on Monday to pick it up and other staff members had gone home. That was a very nice touch and very much appreciated. Dave Olsen in Finance was very personable and he kept the process moving along quickly. The manager was very nice as well. Overall we had a very good experience at Bourne's. We were repeat customers and will go back again. More

Thorough and accommodating! Purchased a 2013 Nissan Altima 3.5SL from Bourne and I can't say enough about our pleasant experience with Tanya, Alyssa and Carlos throughout the ent Purchased a 2013 Nissan Altima 3.5SL from Bourne and I can't say enough about our pleasant experience with Tanya, Alyssa and Carlos throughout the entire process. All were accommodating and consistently kept us informed, as we were out of state buyers. Every question was answered with professionalism, and if they didn't know the answer, they contacted the appropriate person and then got right back to us. This dealership does great work and has some hard working, talented individuals working for them. I suggest others to consider visiting if they have a car listed that you are interested in. The pricing is fair and they have a great selection of higher end vehicles as well. Thanks Bourne for a great car! More

EVERYTHING WAS PERFECT AT BOURNE'S AUTO CENTER Bournes Auto center is great, starting from their website, they keep you informed on everything. They have the VERY BEST prices listed. We purchased a Bournes Auto center is great, starting from their website, they keep you informed on everything. They have the VERY BEST prices listed. We purchased a Honda Civic 2013 with 10,000 miles. It was a great deal. We had a hard time getting a loan that would fit our budget but Carlos didn't give up. He kept going and was able to get us a perfect loan for our budget. They are very attentive and will not force you to buy. Even when you're test driving they give you your space and let you see the car with no rush. BEST service. We truly do appreciate Bourne's Auto Center and will only buy cars from them! More

My experience I had a very good experience with Bourne's Auto Center. Mario was pleasant to deal with and also the finance manager -Carlos, was also very knowledgea I had a very good experience with Bourne's Auto Center. Mario was pleasant to deal with and also the finance manager -Carlos, was also very knowledgeable and helpful when it came time to do all the financing paperwork. I have since recommended you to a co-worker, and when she is ready, she'll be coming to see you as well. More