Bourne's Auto Center

Buying Car I would like to say it was excellent unti after I got home and realized that my loan rate was not what I would have received if I went to AAA. I thin I would like to say it was excellent unti after I got home and realized that my loan rate was not what I would have received if I went to AAA. I think they should let all car buyers aware of this..... More

No pressure I had a great experience buying my car from Bourne's Auto Center. After shopping at over 10 dealerships looking for the right car for me, I felt disco I had a great experience buying my car from Bourne's Auto Center. After shopping at over 10 dealerships looking for the right car for me, I felt discouraged and frustrated. I felt judged because of my less than perfect credit by some and lied to by others. The man at Bourne's who sold me my car, Mario, was totally different. I never felt pressured into a sale nor was I talked down because of my credit. I decided on a car and drove home in it that night. I would recommend this dealership to anyone. More

Easy buying experience I purchased a 2012 Honda Accord from Bourne's in December 2014. I had been shopping/looking for about a month prior to the purchase. I was looking o I purchased a 2012 Honda Accord from Bourne's in December 2014. I had been shopping/looking for about a month prior to the purchase. I was looking online at all the local Honda dealers and even a few independent dealers. The advertised pricing at all of the dealers was thousands of dollars higher than the advertised prices at Bourne's and while I do know that the dealers would negotiate (Bourne's does not), I didn't really feel like dealing with that. I dealt with Alyssa at the dealership and she showed my the 3 cars that I had identified prior to arriving via their website. I took each of the cars out for about a 10-15 minute solo test drive. Alyssa provided me with carfax and maintenance info for all 3 vehicles. I did enquire about lowering the price (since it was late December...end of year deal I thought) to no avail. I did not press particularly hard on this though, not sure if they would have budged from their policy regardless. I had my own financing prior to arriving at the dealership through my credit union. They did ask if they could try to beat it and did in fact beat it by a half % point. I ended up going with Bourne's source since I cared more about the rate than who carried the loan. Paperwork was seamless. Extended warranty was offered at that point but I declined (They weren't super pushy on this). Final thoughts. I had read reviews of Bourne's prior to going there. Most were positive and some were negative. I personally liked the whole experience. I knew what I wanted going in (Late model, below 20K miles, Honda Accord) and I had an idea of what the price should be. I did not require a lot of interaction with the sales team to explain differences in models or options etc. Bourne's had many cars that fit the bill for inventory. I didn't need a 'sales' person but more of a "facilitator". I got what I needed on all accounts. I would highly recommend. More

Great experience and would buy from them again. Mario and Shawn were both excellent in the buying process and Carlos was excellent detailing the finance options and features. Very pleasant and painl Mario and Shawn were both excellent in the buying process and Carlos was excellent detailing the finance options and features. Very pleasant and painless car buying experience. I would most certainly buy from Bourne again, More

friendly amazing personal staff Shawn was very good and kept me in the loop the whole time with everything happening with my vehicle. Carlos was great explaining everything with the Shawn was very good and kept me in the loop the whole time with everything happening with my vehicle. Carlos was great explaining everything with the financing in detail and a king sure I understood it all. I give them all an A+ More

Job well done I was very satisfied with the service I received while I was shopping at Bourne's auto service. Mario listened to what I wanted and helped me find the I was very satisfied with the service I received while I was shopping at Bourne's auto service. Mario listened to what I wanted and helped me find the car I was looking for, and he also helped me with the price I was willing to pay. Overall I was very happy with the service and the feeling I had dealing with this dealer and the sales rep Mario. More

Such an EXCELLENT experience This was my first time buying a car so as you can imagine I had many questions and concerns. Mario Lee was the dealer I worked with and he did a fanta This was my first time buying a car so as you can imagine I had many questions and concerns. Mario Lee was the dealer I worked with and he did a fantastic job. He was very helpful when it came to any questions or thoughts that I had. You typically go to a dealership and they put a lot of pressure on you saying demanding phrases like "you should definitely buy this car.." or "this car is the best out there, I know you will be back to buy it." I did not feel this way at all about this dealership. Mario is a very laid back person, who is very easy and pleasant to work with. When I first looked at my car it needed a few improvements here and there, Mario ensured me that everything would be taken care of before he would let the car leave the lot. When I returned back to buy the car, it was in excellent condition and everything I had asked him to fix, he did! I am also a very picky person and will not settle for less than nothing, he ensured me that the car is great and that I have finally found my dream car! Carlos Machado who works in the finance department also did a wonderful job! Again being a first time buyer, this can be a stressful situation. He answered all my questions and solved all of my concerns that I had. He made the process quick and easy with no hassle. He explained everything in a very professional and understandable way, and also made my experience positive! I will be sure to recommend people that are looking for a used car to this dealership and will highly recommend for them to work with Mario and Carlos. Also, the receptionist (sorry I forget her name) was very helpful when it came to answering questions or transferring phone calls, very friendly! More

This is the 4th or 5th car we bought from Bournes. We have always had a good experience at Bournes when buying a vehicle. Everyone is great to work with. I highly recommend especially if you want a l We have always had a good experience at Bournes when buying a vehicle. Everyone is great to work with. I highly recommend especially if you want a luxury type vehicle for a reasonable price. More

Excellent service, excellent vehicle! My wife and I just purchased our second car in less than a year from Bourne' Auto Center and we couldn't be happier with the product or service. Thei My wife and I just purchased our second car in less than a year from Bourne' Auto Center and we couldn't be happier with the product or service. Their general manager, Shawn Saunders, listened to our needs and found an SUV perfect for our family. We will never buy from another dealership again and strongly recommend Shawn and Bourne. More

Absolutely in love with my car! I recently purchased my 2013 Infiniti G37 from Bourne's and I have received SOOO many compliments on it. I got the vehicle at a great price without ha I recently purchased my 2013 Infiniti G37 from Bourne's and I have received SOOO many compliments on it. I got the vehicle at a great price without having to haggle with pricing. I dealt with Matt who stood by his word on ensuring everything I requested was taken care of. When I went to pick the vehicle up and finalize everything, the process was fairly quick. I thought I'd be there for a lot longer than I was. I couldn't be happier with my car! More