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Bourne's Auto Center

South Easton, MA

4.9
4,927 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,927 reviews

March 18, 2015

Best experience had at a dealership! By far the best car dealership experience I have ever had. From picking the car with Matt, he was very patient, listened very well to what I wanted an More

by Emmaann528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gesner
Mar 20, 2015 -

Bourne's Auto Center responded

Thank you for your business and your 5 star review. It was a pleasure assisting you with your purchase. We look forward to seeing you again in the future. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 18, 2015

2013 Lexus GS 350 AMAZING The Team at Bourne's Auto Center is AMAZING. I was searching for a 2013 GS 350 and reached out to Jake Nevens. I have worked with Jake on 2 other Le More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jake Nevens, Andrew Gesner
Mar 20, 2015 -

Bourne's Auto Center responded

WOW! Matt, thank you for continued business over the years and your incredibly kind words. You bring up some great points about online reviews and we are honored that you went out of your way to say something nice about us. Loyal customers like yourself have helped us to grow our business exponentially over the past 15 years, so thank you! If you need anything at all you know where to find us! Thanks Again, Michael Kelley General Manager

March 18, 2015

Best Experience Ever with a Car Dealership!!! From the moment I spoke to Matt on Saturday afternoon to Matt meeting my husband and I right at noon time the next day to take a test drive to working More

by SuePicc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : The receptionist was also very, very nice on Sunday morning!!!
Mar 20, 2015 -

Bourne's Auto Center responded

It was a pleasure providing you with the "Best Experience Ever with a Car Dealership!" We appreciate your business and your flatteringly kind words. The experience you described is exactly what we expect from our team everyday. Matt and Carlos have an incredible desire to provide the customer with a "No Hassle" buying experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 17, 2015

Out of Staters During road trip to visit grandkids, we decided to do some car shopping. Better selection than our home state (GA). Bourne folks made us feel at home. More

by Mappingpilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 20, 2015 -

Bourne's Auto Center responded

Thanks for visiting and for purchasing from our dealership. We are thrilled you liked our selection of vehicles. If you have any questions or concerns please do not hesitate to contact us. Safe Travels, Michael Kelley General Manager

March 17, 2015

honda 08 Great job finding a car that was in my price range with low miles. I would absolutely recommend others to buy there car at bournes More

by priscilla1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 20, 2015 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Honda purchase. It was a pleasure assisting you in finding a vehicle within your budget. Thank you for taking the time to review your experience. Michael Kelley General Manager

March 17, 2015

Great experience with David Pair and Bourne's Auto Both my wife and I had an excellent experience from my initial call to this group to follow up after the sale. David Pair did above and beyond answer More

by rcneff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 20, 2015 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at Bourne's. We are thrilled to have earned your business and it was a pleasure assisting. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 11, 2015

Great Service Very friendly great price and selection of cars will highly recommend to family and friends when in need of a car will be back to Bourne auto sales More

by Noe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 15, 2015 -

Bourne's Auto Center responded

Thank you for your 5 star review! We truly appreciate your business and your recommendation! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 09, 2015

Fully satisfied Bournes Auto is the only car dealership I will do business with. I just recommended them to someone today. They are not your typical car salesman.. More

by Redsoxcutie71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 15, 2015 -

Bourne's Auto Center responded

WOW! Thank you for your kind words! We are thrilled you enjoy our "No Hassle" pricing and customer service commitment. We appreciate your business and your recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 05, 2015

Best sales I've ever met. Truly no pressure buying experience. Before I went to Bournes, I went to some bigger dealers like Herb Chambers. Their prices were too high and sales More

by nwpu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Clark
Mar 15, 2015 -

Bourne's Auto Center responded

Thank you for your business. It was a pleasure assisting you with your purchase and appreciate you taking the time to review your positive experience. We are grateful that we have dedicated professionals in Mario Lee and Mike Clark. They are the keys to providing our "No Hassle" customer service experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 04, 2015

Excellent Customer Service! I had major issues with the last car that I owned. I went into Bourne's on a Monday not really knowing what I could or even should do about my situati More

by KerrinGilboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jake Nevens
Mar 15, 2015 -

Bourne's Auto Center responded

Thank you for your business and your 5 star review. It was a pleasure assisting and advising you with your purchase. We are thrilled that we were able to get your vehicle to you quickly to move on from your prior car situation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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