Bourne's Auto Center

Excellent buying experience Buying a used (or as they say now, pre-owned) car can be a really unpleasant experience. My experience in buying a car At Bourne's over the past thre Buying a used (or as they say now, pre-owned) car can be a really unpleasant experience. My experience in buying a car At Bourne's over the past three or four weeks was nothing like that at all. There was absolutely no pressure from anyone - no "I gotta talk to my manager" stuff - nothing like that. They were patient with me with no annoying follow-up phone calls while I tried several cars before deciding on one of the ones they had. When I finally settled on the car, they allowed me to take it to my mechanic, who found some issues, including pointing out some damage to the front bumper cover. Bourne's has a service and body repair facility right there and they took care of all of the minor issues to my satisfaction, including replacing the bumper cover at no additional cost. They are straightforward with the pricing - no hassle, which essentially means "This is the price". I like that. At the time of the actual sale, the finance person outlined three options for extra protection packages for sale with the car, but there was no pressure to buy them - just information provided. The one small hitch in the whole deal was they were unable to get the insurance stamp for the registration transfer to the car I purchased, but they solved that problem with a creative solution so I could take the car home anyway. Everyone I encountered there was very friendly. I recommend them without any reservation whatsoever. More

Highly recommed Bournes, I am a repeat customer The associates who work for Bourne's are not pushy, they listen to your needs for a purchase, budget, car size, when you need it by. Stand by what the The associates who work for Bourne's are not pushy, they listen to your needs for a purchase, budget, car size, when you need it by. Stand by what they sell, they want you to be a repeat customer, they will do everything to meet your needs. The customer service is amazing. More

All Around Great Experience Went in to buy my new car today and had a great, hassle free experience. Went very quickly and got to test drive the car before making the final decis Went in to buy my new car today and had a great, hassle free experience. Went very quickly and got to test drive the car before making the final decision. Carlos and Mario were very helpful and explained everything very well for me. Would highly recommend Bournes Auto Center to a friend!! More

Great Experience at Bourne's I test drove 3 cars. I liked them all but the 2012 Lexus RX 350 was my favorite. Matt was very nice and helpful. He had all 3 cars ready right after t I test drove 3 cars. I liked them all but the 2012 Lexus RX 350 was my favorite. Matt was very nice and helpful. He had all 3 cars ready right after the other. He was very professional and he reviewed the recent servicing that was done on the SUV. Andrew went over the financing with me. The whole process was easy. I like the "no haggle" atmosphere. I would highly recommend Bourne Auto Sales. More

Excellent service, no pressure sales I had visited a few dealerships before coming to Bourne's and I had been pressured tremendously by salesmen even after telling them multiple times I w I had visited a few dealerships before coming to Bourne's and I had been pressured tremendously by salesmen even after telling them multiple times I was not buying that day (just test driving). Bourne's was the exact opposite. They were extremely helpful, courteous, and had an excellent vast selection! I purchased a beautiful 2013 Hyundai Elantra GS Coupe. John Benner, the sales associate I worked with, was very knowledgeable and never once pressured me. I would recommend them to anyone. More

Stress free car buying I was very satisfied with my overall experience at Bourne Auto. Everyone was more than willing to help me every step of the way with my purchase! I was very satisfied with my overall experience at Bourne Auto. Everyone was more than willing to help me every step of the way with my purchase! More

Bourne's Auto Center makes buying a car easy! I had been looking for a new car for a few weeks. I had a bad experience at a dealership I went to prior to going to Bourne's auto center. The managem I had been looking for a new car for a few weeks. I had a bad experience at a dealership I went to prior to going to Bourne's auto center. The management at this prior dealership was not professional at all. However, when I went to Bourne's Auto Center, the staff (Shawn and Carlos) who helped me purchase a car, were very professional. They took the time to show me each car I was interested in and explained all of the information about buying a car in a way that I could easily understand. They made me very comfortable and made the whole experience very easy. I would recommend them to a friend anytime!! More

I would recommend them to anyone! Matt was very nice and helpful and not pushy at all like all of the dealerships I went to. I would go to them again:) Matt was very nice and helpful and not pushy at all like all of the dealerships I went to. I would go to them again:) More

Hassle Free and great car buying experience!! I bought a used Jeep here. I had the pleasure of working with David in sales and Andrew in financing. Before coming here I was skeptical due to the h I bought a used Jeep here. I had the pleasure of working with David in sales and Andrew in financing. Before coming here I was skeptical due to the harassment I received from other dealers in the area especially since I have been going alone. I first called Bourne to ask about pricing and a quick estimate on my trade in. David assured me of the estimated value of my trade in over the phone, so the very next day I went and within 3 hours I drove away in the jeep with the biggest smile on my face. David was professional, pleasant and placed no pressure on me at all! He is not your typical car salesman! Andrew was also very nice, he gave me all the numbers and explained all scenarios. He took his time explaining everything, where other places try to hide numbers. I got the deal I wanted for my trade in without any negotiating. Bourne had some of the best prices for jeeps in the area! Highly recommended!!! Such a stress free environment, I plan to come back here again in the future! More

We had a great experience with these people!!! We bought a used Prius and it was a great experience and a great deal!!! We got great customer service and appreciated the personal touch... We bought a used Prius and it was a great experience and a great deal!!! We got great customer service and appreciated the personal touch... More