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Bourne's Auto Center

South Easton, MA

4.9
4,942 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,942 reviews

March 17, 2015

Great experience with David Pair and Bourne's Auto Both my wife and I had an excellent experience from my initial call to this group to follow up after the sale. David Pair did above and beyond answer More

by rcneff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 20, 2015 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at Bourne's. We are thrilled to have earned your business and it was a pleasure assisting. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 11, 2015

Great Service Very friendly great price and selection of cars will highly recommend to family and friends when in need of a car will be back to Bourne auto sales More

by Noe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 15, 2015 -

Bourne's Auto Center responded

Thank you for your 5 star review! We truly appreciate your business and your recommendation! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 09, 2015

Fully satisfied Bournes Auto is the only car dealership I will do business with. I just recommended them to someone today. They are not your typical car salesman.. More

by Redsoxcutie71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 15, 2015 -

Bourne's Auto Center responded

WOW! Thank you for your kind words! We are thrilled you enjoy our "No Hassle" pricing and customer service commitment. We appreciate your business and your recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 05, 2015

Best sales I've ever met. Truly no pressure buying experience. Before I went to Bournes, I went to some bigger dealers like Herb Chambers. Their prices were too high and sales More

by nwpu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Clark
Mar 15, 2015 -

Bourne's Auto Center responded

Thank you for your business. It was a pleasure assisting you with your purchase and appreciate you taking the time to review your positive experience. We are grateful that we have dedicated professionals in Mario Lee and Mike Clark. They are the keys to providing our "No Hassle" customer service experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 04, 2015

Excellent Customer Service! I had major issues with the last car that I owned. I went into Bourne's on a Monday not really knowing what I could or even should do about my situati More

by KerrinGilboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jake Nevens
Mar 15, 2015 -

Bourne's Auto Center responded

Thank you for your business and your 5 star review. It was a pleasure assisting and advising you with your purchase. We are thrilled that we were able to get your vehicle to you quickly to move on from your prior car situation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 01, 2015

Excellent buying experience Buying a used (or as they say now, pre-owned) car can be a really unpleasant experience. My experience in buying a car At Bourne's over the past thre More

by mnbzdad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 03, 2015 -

Bourne's Auto Center responded

WOW! Thank you for taking the time to provide us with a genuine review of your experience. We are thrilled you liked our "No Hassle" pricing and customer service philosophy. The experience you described is exactly what we expect from our team. If you have any further questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

Mar 03, 2015 -

Bourne's Auto Center responded

WOW! Thank you for taking the time to provide us with a genuine review of your experience. We are thrilled you liked our "No Hassle" pricing and customer service philosophy. The experience you described is exactly what we expect from our team. If you have any further questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 28, 2015

Highly recommed Bournes, I am a repeat customer The associates who work for Bourne's are not pushy, they listen to your needs for a purchase, budget, car size, when you need it by. Stand by what the More

by Laura61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 03, 2015 -

Bourne's Auto Center responded

WOW!! Thank you for your business over the years. Thank you for your unbelievably kind words about our dealership. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 28, 2015

Excellent service, no pressure sales I had visited a few dealerships before coming to Bourne's and I had been pressured tremendously by salesmen even after telling them multiple times I w More

by Kim Rizz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 03, 2015 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. It was a pleasure assisting you with your purchase of our Hyundai. Your recommendation is extremely important to us and we look forward to providing them with the same experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 28, 2015

Great Experience at Bourne's I test drove 3 cars. I liked them all but the 2012 Lexus RX 350 was my favorite. Matt was very nice and helpful. He had all 3 cars ready right after t More

by Lorri1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gesner
Mar 03, 2015 -

Bourne's Auto Center responded

We are thrilled that you were able to find a Lexus that best fit your needs! It was a pleasure assisting you with your purchase and it is great to hear you enjoyed our "no hassle" atmosphere. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 28, 2015

All Around Great Experience Went in to buy my new car today and had a great, hassle free experience. Went very quickly and got to test drive the car before making the final decis More

by JoeShea35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 03, 2015 -

Bourne's Auto Center responded

Thank you for awarding us with a 5 star review! It was a pleasure assisting you with your purchase and we are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. Your recommendation is very important to us and we look forward to providing those customers with the same experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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