Bourne's Auto Center

Wonderful experience as a female senior citizen Looked at many vehicles on website before going to dealership. After driving everything I wanted to try I finally picked a Lexus SUV. I just love thi Looked at many vehicles on website before going to dealership. After driving everything I wanted to try I finally picked a Lexus SUV. I just love this car. Alyssa Dowgos was wonderful to deal with, so helpful and professional. As a single female, buying a car was always difficult before. Not anymore!! Great deal with terrific customer service. I would recommend Bourne's and Alyssa to anyone. More

Jeep Patriot Huge inventory, friendly sales staff, professional. We had a great experience purchasing our car through Bourne's. We used their website to find the c Huge inventory, friendly sales staff, professional. We had a great experience purchasing our car through Bourne's. We used their website to find the cars we were interested in, all their staff was professional and straightforward. I would recommend going there to buy a vehicle. More

Pleasant Experience We came in looking for a certain vehicle which they had two of. The pricing was fair and the vehicle were exactly what they had marketed online. The S We came in looking for a certain vehicle which they had two of. The pricing was fair and the vehicle were exactly what they had marketed online. The Salesman was not pushy, honest and went out of his way to make sure we were satisfied with our purchase! David is a stand up guy and we would certainly recommend him to anyone looking for a car. The dealership is clean, outgoing and the receptionist kind, a pleasant experience over all! Keep Up the Good Work! More

Excellent Experience This was our first time at Bourne's; we will definitely be back again for our next car purchase. Jake Nevens is friendly, knowledgeable, and experienc This was our first time at Bourne's; we will definitely be back again for our next car purchase. Jake Nevens is friendly, knowledgeable, and experienced, and helped us find exactly what we were looking for. Andy Gesner was very helpful in taking the time to explain our finance options. Excellent customer service from the service department as well. We would highly recommend this dealership! More

Found me a solution. I came in just on a lark. Looked at a convertible, but not right fit. John Benner took the time to go through inventory with me and found a beautiful I came in just on a lark. Looked at a convertible, but not right fit. John Benner took the time to go through inventory with me and found a beautiful Lexus I am very proud to own. The financing terms were excellent very very fair interest rate. The paperwork was very clear and very quick. More

Great Help This is my second car from the same dealership and I have had nothing but great experiences. This was the first with Mario. He was very helpful and ho This is my second car from the same dealership and I have had nothing but great experiences. This was the first with Mario. He was very helpful and honest with his opinion. After seeing a few cars in the lot he gave me all necessary information (ex. Car Fax report) to make a decision and set me up for a test drive. By the time I came back they had a quote for my trade and an example of what my payments could be. He made the whole process stress free and seamless. Even with a blizzard thrown in the middle of the purchase process he still was able to help me complete most of the paper work over the phone. It took two days, barely 48 hours, for me to be driving in my new car with a new licences plate. Can't say enough good things about my experience. Would highly recommend this dealership and Mario himself. More

No pressure, pleasant experience all around The atmosphere was relaxed and I didn't feel the uncomfortable pressure to buy that most dealers lay on. John was very helpful, searching all Bourne's The atmosphere was relaxed and I didn't feel the uncomfortable pressure to buy that most dealers lay on. John was very helpful, searching all Bourne's cars for ones that I might like, offering me options, and quickly throwing a plate on both cars I wanted to test drive. I came home, researched for better deals (there are none! Bournes prices are very competitive!), researched the dealer ratings, slept on it, then ultimately purchased a Maxima. Excited about the car, I contacted John several times and he replied to all calls/emails in a timely manner and was courteous and professional. When it came time to talk numbers, I insisted on having my trade-in paid off and I felt like John pushed to make that happen. I knew I was getting a great deal on the Maxima and my trade in was paid off (except for $13) so I was very satisfied with pricing and their willingness to satisfy my demands. When I sat down with Carlos and Dave O to finalize the deal, they discussed all options available for financing and warrantees, and then adjusted numbers as appropriate to get me into a price range I wanted in a loan term I was comfortable with. Overall, I am very satisfied with my experience with Bourne's auto! I even had a client notice my license plate holder and say "I've purchased 3 cars from them! All great experiences!" That gave me extra confidence that I'm working with the right dealer and I wouldn't hesitate to recommend Bourne's to anyone on the market. More

First time car buyer This was my first time ever buying a car and I didn't know where to start. I am only 20 years old and have very little credit. John did everything in This was my first time ever buying a car and I didn't know where to start. I am only 20 years old and have very little credit. John did everything in his power to help me, dealt with all my stupid questions, was friendly, efficient and made my experience so easy. I drove away 4 days after the start of my search in a 2012 Ford Fusion with a good feeling. Thank you to all of Bournes Auto, Carlos, and especially to John for making my dreams come true! More

Easy, Comfortable, Stress-Free Experience Mario Lee did a great job just letting me work out my own decision on which vehicle I wanted to purchase. He was friendly, attentive, and quick to get Mario Lee did a great job just letting me work out my own decision on which vehicle I wanted to purchase. He was friendly, attentive, and quick to get a plate on any car I was interested in. He also never hesitated to go to his supervisor with any questions or concerns I had. He made things very easy. Carlos Machado did my finance work and was fantastic. I went in with a pre-approval from my preferred bank, but Carlos was able to quickly get me a much better interest rate that was more than half of the rate I walked in with! He was very clear about all the numbers and made sure he was available to respond to my questions even after normal working hours. He really did an amazing job passing along my requests and answering my questions completely and clearly. Buying a car is rarely a fun process. However, I would go back to Bourne's over and over again because it was so simple, and I always felt like they were just working to help me rather than sell me. The staff was also extremely friendly and approachable. I'll be recommending Bourne's to any friend or family member who may be in the market! More

Stress Free Experience Went in to trade my car in. The easiest experience I have ever had with a dealership. John, was very to the point, pressure free but at the same time Went in to trade my car in. The easiest experience I have ever had with a dealership. John, was very to the point, pressure free but at the same time very attentive. Great experience. More