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Bourne's Auto Center

South Easton, MA

4.9
4,928 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,928 reviews

November 20, 2014

Great Experience at Bourne's Auto Center I would highly recommend Bourne's Auto. I went in there as a first time buyer not knowing much about cars and Mario Lee was a great dealer. He showe More

by kaylah17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 28, 2014 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your FIRST ever vehicle purchase. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 20, 2014

Easy and informative buying process Bourne's is a top notch dealership. The buying process was quick and easy and all of my questions were answered effectively. David Pair was a pleasur More

by rcormier55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 28, 2014 -

Bourne's Auto Center responded

It is wonderful to hear that you are enjoying your BMW 328! It was a pleasure assisting you with the purchase. Our 115 certified multi point inspection is certainly a benefit to our customers that sets us apart from the competition. If you have any questions or concerns please do not hesitate to contact us. Thank you for your business and your high recommendation. Michael Kelley General Manager

November 19, 2014

Relaxed and Easy I highly recommend Bourne's auto. I am a repeat customer and find their no hassle price to be the best around. I have purchased two vehicles there. Bo More

by Damig.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 28, 2014 -

Bourne's Auto Center responded

Thank you for your kind words and your repeat business! Your recommendation is extremely important to us! We are fortunate to have a dedicated professional who has been with us for over 10 years in David Pair. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 17, 2014

Great first car buying experience! Just purchased a 2013 Volvo S60 and loving it! John Benner was a great salesman, very attentive and helped me make a quick sale. I did some research a More

by jferoli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Gesner
Nov 28, 2014 -

Bourne's Auto Center responded

We are thrilled you are enjoying your Volvo S60! It was a pleasure assisting you with your purchase and we are honored that you chose Bourne's Auto Center for your pre-owned vehicle purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 13, 2014

Bought a new car and love it Very great place I would recommend everyone to buy a car there! Shawn Weir was a great dealer and I appreciated his help. Always responded right away More

by Llopes21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Weir
Nov 14, 2014 -

Bourne's Auto Center responded

Thank you for your business! We are grateful that you choose Bourne's Auto Center for your pre-owned vehicle purchase. It was a pleasure providing you a 5 STAR experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 12, 2014

Easy purchase After researching used cars for my 18 year old daughter, including online, new car dealers as well as used, we bought the first one we looked at on Bo More

by Keinstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Clark
Nov 12, 2014 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. It was a pleasure assisting you with your pre-owned purchase. We are thrilled that your daughter is enjoying the vehicle. If you have any further questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 11, 2014

Great buying experience! My uncle is retired and lives on Cape Cod. He had been shopping for late model BMW's at his local BMW dealership. I went with him to drive three cars More

by avendier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 12, 2014 -

Bourne's Auto Center responded

Thank you for your thorough review and awarding us with 5 stars. David has been with us for 10 years and he is a true professional who provides a "No Hassle" pricing and customer service commitment to every customer. It was a pleasure assisting you and your uncle with your purchase and we truly appreciate your business and your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 08, 2014

Good samesman, Good Dealership The trade in was a fair price and the used vehicle purchased was in good shape and a good price. Good hours and they are not too pushy on their extend More

by Renato Avellani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 12, 2014 -

Bourne's Auto Center responded

Thank you for your business and for awarding us with a 5 star review. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 08, 2014

Great Experience I feel I got a great car for a great price. I traded in two vehicles and feel I received a fair trade without hours of negotiating. Because I traded i More

by DanP919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Nevens
Nov 12, 2014 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and awarding us with 5 stars! Your "No Hassle" experience is exactly what we expect from our team every day. It was a pleasure assisting you with your purchase and we look forward to assisting you again in the future. Thank you for your business. Michael Kelley General Manager

November 07, 2014

Re-review of my Volvo Purchase I am re-writing my review of my purchase of my Volvo. I recently had written a bad review for Bourne Auto when I discovered that I had tires that were More

by Monomoscoy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 08, 2014 -

Bourne's Auto Center responded

Thank you for taking the time to amend your previous review. This is a great example of how the online review system should work and why we are committed to DealerRater's certified program. When a customer has an issue, we want to help! This is why DealerRater is our preferred online review source, because they allow us a reconciliation period to help resolve the situation with the customer. Other online review sites do not have the same philosophy, thus turning into a "bash" site with virtually no credibility from the consumer or businesses. If you have any questions or concerns in the future, please do not hesitate to contact us. Thank you for your business and we look forward to assisting you with your next purchase. Thanks Again, Michael Kelley General Manager

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