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Bourne's Auto Center

South Easton, MA

4.9
4,942 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,942 reviews

December 10, 2014

"IN AND OUT" After experiencing a lot of problems with my previous car they offered to take it back, and give me a different one. It was really smooth in, and out. More

by SlcAudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jake Nevens
Dec 19, 2014 -

Bourne's Auto Center responded

Thank you for amending your previous review. This is a great example of how the DealerRater Cerfitifed Program benefits both the consumer and the dealer. As a result of your review we were able to resolve your issue and make the outcome positive. When selling pre-owned vehicles not every vehicle turns out to be perfect and it is unfortunate when that happens. It is how we stand behind the product that is most important. If you have any questions or concerns please do not hesitate to contact me directly. Thank you for bringing your issues to my attention and giving us the chance to address your unique situation. Sincerely, Michael Kelley General Manager

December 09, 2014

Great experience! After starting my search online, the staff at Bourne's made my car buying experience seamless. David Pair was a great resource for questions about the More

by rmartin38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 10, 2014 -

Bourne's Auto Center responded

Thank you for your business! We are extremely grateful that you were able to award us with 5 stars. It was a pleasure assisting you with your purchase under the tight registry deadline. David is appreciative of your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 08, 2014

Excellent Customer Service I have purchased two Hondas from Bourne's and I will keep coming back. The service was quick and easy! I highly recommend working with Mike Kelley. Yo More

by katieajoyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Gesner
Dec 10, 2014 -

Bourne's Auto Center responded

Thank you for your business and your kind words! It has been a pleasure assisting you with your two Honda accords! We are gald you enjoyed our simple, fast and friendly "No Hassle" sales and service commitment. If you have any questions or concerns please do not hesitate to contact me. Thanks Again, Michael Kelley General Manager

December 05, 2014

Great selection After going to a couple dealerships looking at the 2014 Chrysler town and country found the price a little high but the quality of the product and the More

by Elvis02330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 10, 2014 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your experience. We are thrilled that you enjoyed our large selection of pre-owned vehicles and were able to find a Chrysler Town and Country that fit your needs. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 05, 2014

Great People to work with! I had a great experience at Bourne Auto Center. Every time I had a question Mario was on it right away. He always called back when he said he was. He More

by Stacey11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 10, 2014 -

Bourne's Auto Center responded

Thank you for your business and your kind words about our staff. We are thrilled that you plan on purchasing your next vehicle from us. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 04, 2014

Quick easy and definitely hassle free! David pair was the dealer who helped me find my car ! He was so nice ! I left feeling really happy ! I would recommend this dealership to friends and More

by luisa.monteiro.756
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dec 05, 2014 -

Bourne's Auto Center responded

Thank you for your 5 star review! You described the exact experience we expect every customer to enjoy, "Quick, easy and definitelyhass free!" We are honored to have earned your business and we look forward to providing the same experience to your friends and family. Thanks Again, Michael Kelley General Manager

December 04, 2014

Painless experience Alyssa and Andy made this whole process so easy! I really appreciate their knowledge, help and patience. I have never had such a quick and painless ca More

by burn2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gesner, Alyssa Dowgos
Dec 05, 2014 -

Bourne's Auto Center responded

Thank you for your business and your 5 star review. I know Alyssa and Andy are thankful for your kind words. We are fortunate to have two have these two dedicated professionals. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 02, 2014

Awesome experience It was time to purchase another vehicle. I was looking for an SUV that met my standards. I checked the website and found the vehicle that matched. More

by sandyshe55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Dowgos
Dec 05, 2014 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned SUV! Your recommendation is extremely important to us and we thank you for already sending customers our way. If you have any questions or concerns please do not hesitate to contact us. Thank you for taking the time to review your experience. Michael Kelley General Manager

December 01, 2014

Great ! .Made a sometimes difficult process very easy. thanks I would grandly recommend them to friends. Hopefully the good luck will continue. Thanks agai More

by MAHC752
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shawn Weir
Dec 01, 2014 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your positive experience. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. Your recommendation is extremely important to us and we look forward to providing those customers with the very same experience. If you have any questions or concerns please do no hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 29, 2014

In and out with the car I wanted Do you your research on what you are looking for and then check out Bournes. I went in and test drove the cars I had researched and walked out in und More

by mark.a.alves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 29, 2014 -

Bourne's Auto Center responded

Thank you for your 5 star review! We are thrilled you enjoyed purchasing your pre-owned vehicle from Bourne's Auto Center. Your experience is exactly what we expect from our team, simple, fast and friendly. If you have any questions or concerns please do not hesitate to contact us. Thank you for your business. Michael Kelley General Manager

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