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Bourne's Auto Center

South Easton, MA

4.9
4,936 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,936 reviews

February 16, 2014

The sales department here didnt pressure me like the other dealerships. They worked to get me where I wanted to be. Relaxed, knowledgeable,and fast. I would recommend them to anyone looking to buy!!! Th More

by Applejax20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Ponte , carlos machado
Feb 16, 2014 -

Bourne's Auto Center responded

Thank you for the 5 star review of your experience at our dealership. The experience you had is exactly what we expect from our team each and every day. We look forward to your recommendations. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 16, 2014

Even though it was very busy when I was there but Jake made sure we were well taken care of. Very intentive, outgoing, and gave me all the information that I asked for in a timely manner. Carlos made poli More

by kalexanderkungu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jake Nevens
Feb 16, 2014 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. We are honored that you choose Bourne's Auto Center for your pre-owned vehicle. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 14, 2014

Brian is a vital part of something great happening in car sales. From the moment I arrived he was genuine and helpful, he tried to to be nonchalant about it, but I noticed he even left his lunch because it w More

by Rprophett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 16, 2014 -

Bourne's Auto Center responded

Thank you for your 5 star rating of your experience at our dealership! Brian is new to our team and he is doing a fantastic job, hopefully he will remain with us for a long time. We look forward to assisting you in the future and if you have any questions or concerns, please do not hesitate to contact us. Thank you for your business! Michael Kelley General Manager

February 13, 2014

I had a good experience with the dealership. If i had one suggestion it would be to somehow get more people there to help with approving of the loans. More

by jazzyjay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 16, 2014 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at Bourne's Auto Center. We truly appreciate your business. I would like to apologize if you felt the time to get financing was not quick enough. It is our goal to have the most efficient and fastest buying experience for the customer. There are some variables when purchasing a vehicle that do sometimes come into play that are out of our control. Financing is one of the variables as we do not approve the loans. Again, anything we can do to speed up the process, we will do it. Thanks Again, Michael Kelley General Manager

February 12, 2014

My overall experience at the dealership was great, it was my first time buying a car and they were able to answer any questions I had. The atmosphere was very friendly and professional. I would absolutely re More

by atsaffaras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Nevens
Feb 16, 2014 -

Bourne's Auto Center responded

Thank you for your business and taking the time to review your experience. We look forward to your recommendations and future business. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 10, 2014

I gave a great overall rating not only because of the sales/pricing model that Bourne's uses, but also the level of professionalism and personal touch of employees like David. I greatly appreciated the l More

by chadlopes26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 11, 2014 -

Bourne's Auto Center responded

Thank you for your 5 star review of your experience at our dealership. We are very lucky to have a fantastic employee like David. He has been with us for close to ten years and he embodies everything we look for in a sales professional. We look forward to your repeat business in the future. If you have any questions or concerns please do not hesitate to contact us. Thank you for your business and for taking the time to review your experience. Michael Kelley General Manager

February 10, 2014

My experience with Bourne auto began with Brian Mountain in the body/repair shop. His customer service was outstanding which led me to keep doing business with them on a new car. Jake Nevins,my sales associ More

by marcusdelavega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Nevens
Feb 11, 2014 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at our dealership! We are thrilled that you enjoyed our "No Hassle" pricing and sales philosophy. We look forward to earning your business in the future. If you have any questions or concerns please do not hesitate to contact us. Thank you for your business! Michael Kelley General Manager

February 05, 2014

Brian Ponte made for a fast easy buying experience . I Would recommend this dealership to anyone looking to get into a new ride, great selection and value. More

by shaun_houle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 05, 2014 -

Bourne's Auto Center responded

Thank you for the 5 star review! We realize that there are many options when it comes to purchasing a pre-owned vehicle and we appreciate that you choose Bourne's Auto Center. We look forward to your recommendations and offering them the same 5 star experience. If you have any questions or concerns, please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 05, 2014

David was polite , not afraid to answer or get answers to David was polite , not afraid to answer or get answers to all questions.any issue with condition of car was taken care of ASAP . We even got a surpr More

by Rogdm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 06, 2014 -

Bourne's Auto Center responded

Thank you for your 5 Star review. We are aware that there are many options when it comes to purchasing a pre-owned vehicle and we are thankful your choose Bourne's Auto Center. We are thrilled that your vehicle was equipped with a remote starter especially considering how cold it has been this winter. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 04, 2014

Fantastic experience. Delivered on all the promises and some more. I'd recently purchased a pre owned Lexus es350. These guys had the lowest prices for that car with the features I was looking for in the 1 More

by prasadram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Kelley, Shawn Weir
Feb 05, 2014 -

Bourne's Auto Center responded

Thank you for the kind words! Your business is truly appreciated and we are thankful to have earned your business. If you have any future questions or concerns, please do not hesitate to contact me. Thank you for taking the time to review your experience at Bourne's Auto Center. Michael Kelley General Manager

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