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Bourne's Auto Center

South Easton, MA

4.9
4,936 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,936 reviews

October 11, 2013

Great experience, they were helpful and kind, came very highly reccommended and lived up to the hype. will definetly reccomended to others, fast service, very knowledgable. More

by cw326401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Gesner
Oct 14, 2013 -

Bourne's Auto Center responded

Thank you for the 5.0 Rating! We are thrilled that our team lived up to the hype! That fact that you were referred to our dealership is a true measure of the experience we demand of our team everyday. If you have any questions or concerns please do not hesitate to contact us. Thank you for taking the time to review your experience. Michael Kelley General Manager

October 10, 2013

I found a Great car at a great price. fast service and you don't have to go crazy trying to figure out your next step, they will do everything for you to make it the easiest process ever. i felt comfort More

by MabelMarte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2013 -

Bourne's Auto Center responded

Thank you for your 5 Star Review! We are thrilled that you choose Bourne's for your pre-owned vehicle. You had the experience that we demand of our staff everyday. If you have any questions or concerns, please do not hesitate contact us. Thank you for taking the time to review your experience. Michael Kelley General Manager

October 10, 2013

Very sweet experience at Bourne's in Easton. Great communication during the buying/trade-in process and they were able to match my exact needs. The fact that they fill up your tank before you leave (e More

by TylerBorges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Nevens
Oct 10, 2013 -

Bourne's Auto Center responded

Thank you for the 5 star review! We will be with you cheering on the Red Sox on Saturday! If you have any questions or concerns, please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 08, 2013

John Benner was absolutely amazing ! He knew exactly what I wanted and stayed within my price range!! Also Carlos saw how excited I was about purchasing a new car with not so great credit and he pulled it of More

by Laurenv21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 10, 2013 -

Bourne's Auto Center responded

Thank you for the 5 star review! We also want to thank you for choosing Bourne's Auto Center. We are honored to have earned your business. If you have any questions or concerns, please do not hesitate to contact us. Thank you for taking the time to review your experience. Michael Kelley General Manager

October 07, 2013

This was my second purchase at Bournes Auto. I have referred multiple people to the dealership based on the level of service I have experienced. Jake was attentive and and Shawn worked on getting me t More

by gibbons74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jake Nevens
Oct 08, 2013 -

Bourne's Auto Center responded

Thank you for the 5 Star Rating! We appreciate your repeat business and your numerous referrals! If you have any questions or concerns please do not hesitate to contact us. Thank you for taking the time to review your experience. Michael Kelley General Manager

October 05, 2013

Jake was a pleasure to buy from. The no pressure atmosphere was not what i'm used to, but overall a favorable experience. Love the car so far and although they don't budge on price, you won't find a More

by Dan21384
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jake Nevens
Oct 06, 2013 -

Bourne's Auto Center responded

Thank you for the 5 star rating! Hopefully we changed your car buying approach. You point out the fact that we don't budge on the price but you were still able to realize you won't find a better deal elsewhere. We always say, "the fact that you negotiated the price, doesn't necessarily mean you got a great deal." If you have any questions or concerns, please do not hesitate to contact us. Thank you for taking the time to review your experience. Michael Kelley General Manager

October 03, 2013

My husband & I would absolutely recommend Bournes to everyone. They are not pushy and excellent to deal with from test driving the cars to arranging all of the insurance needs and the paperwork for the More

by ggs827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Nevens, Andrew Gesner
Oct 06, 2013 -

Bourne's Auto Center responded

Thank you for your 5 star rating! You had the experience that we demand of ourselves each and every day. We look forward to your recommendation and will insure that they have the same experience. If you have any questions or concerns, please do not hesitate to contact myself Jake or Andy and we will be happy to assist. Thank you for taking the time to review your experience. Michael Kelley General Manager

October 03, 2013

I worked with Jake and Andy who were able to get me a fair trade and deliver a 2010 Infinity to my satisfaction. Imperfections on the trunk were redone in the body shop to my complete satisfaction. This More

by Jrmcsherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Nevens, Andrew Gesner
Oct 06, 2013 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. Thank you for choosing Bourne's for the third time! We understand that there are many choices when it comes to purchasing a pre-owned vehicle and we are truly honored that you chose us three times! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 29, 2013

I recently bought a used vehicle from Bournes Auto Sales I recently bought a used vehicle from Bournes Auto Sales and had the pleasure of working with David Pair. I really appreciated the low pressure More

by engfam4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 06, 2013 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. David has been the backbone of our sales department for roughly ten years, we are fortunate to have David. We look forward to your highest recommendations. If you have any questions or concerns please do not hesitate to contact myself or David. Thanks Again, Michael Kelley General Manager

September 24, 2013

My husband and I bought our last two cars from Bourne's. The best part of the buying process is that there are no surprises. What you discuss is what you get. I test drove my new car on Sunday a More

by Geraldinep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 25, 2013 -

Bourne's Auto Center responded

Thank you for the 5.0 Rating! We are thrilled you were happy with our process and we were able to get the vehicle to you the next day. You had the experience that we demand of ourselves each and every day. If you have any questions or concerns, please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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