Bourne's Auto Center

Going in to the dealership, I had already browsed their car options online and found one I liked. It was a quick process from there. Jake went over the car's history with me and I took a test drive. Overal car options online and found one I liked. It was a quick process from there. Jake went over the car's history with me and I took a test drive. Overall, it was a very efficient and easy process which is always appreciated. The customer service was excellent. I would recommend this dealership. More

My experience was good - nothing outstanding but I did appreciate the hassle-free experience and the semi-quick turnaround time on the deal, paperwork, and turning over the car keys. appreciate the hassle-free experience and the semi-quick turnaround time on the deal, paperwork, and turning over the car keys. More

I was extremely satisfied with the level of service i received and also how friendly and easy it was to work with Jake to find the vehicle i wanted. I would say this was my least stressful and best cust received and also how friendly and easy it was to work with Jake to find the vehicle i wanted. I would say this was my least stressful and best customer service experience I've had while buying a new car. More

The entire experience of purchasing a used car through Bourne's was very smooth. Mike coordinated the driving tests along with Jake. Even though he was very busy managing, he was very attentive. He is per Bourne's was very smooth. Mike coordinated the driving tests along with Jake. Even though he was very busy managing, he was very attentive. He is personable and very helpful. Jake was extremely helpful as well, and completed the sale on the day I traded in my old car and drove off the lot in my new one. He was professional and easy going. Andy coordinated the financing in a clear and understandable manner. He presented terrific options. The office is friendly and supportive. I recommend Bourne's to anyone looking to purchase a vehicle. More

I found This dealership online, they had great prices!!! Quality cars!! there was no haggling with the prices which I knew upfront, but I think they would have help me with my trade in if I needed the trade Quality cars!! there was no haggling with the prices which I knew upfront, but I think they would have help me with my trade in if I needed the trade-in price to improve, BUT they gave me the price I wanted and I did not want to argue about it. I really liked Bourne's auto Center! NOW, lets see if I can get my spare tire and trim fixed on my car??? I would definately recommend them!! More

David was great, his years of experience showed and the professional demeanor was excellent, I was very impressed by Bournes and would recommend this place to everyone. I cant wait to go back and purchase professional demeanor was excellent, I was very impressed by Bournes and would recommend this place to everyone. I cant wait to go back and purchase a new car in the future, already telling friends and family More

My experience with Bourne's Auto Center was exceptional. Carols was a tremendous help, I would recommend them to all of our friends!! Professional, clean and a large variety of cars!! exceptional. Carols was a tremendous help, I would recommend them to all of our friends!! Professional, clean and a large variety of cars!! More

Walking in the door everyone was friendly. Immediately i was helped and in 10 min the cars i wanted to test drive were available. no pressure extremely calming experience. i was allowed to choose the car i was helped and in 10 min the cars i wanted to test drive were available. no pressure extremely calming experience. i was allowed to choose the car i wanted and was comfortable in. great environment. More

2008 Volvo S60- I was assured by salesman Shawn that the car only had minor dings and scratches- it was in great shape. I made the $300 deposit and on 7/29/13 I drove the 5 hours to buy it. I waited 25 minu car only had minor dings and scratches- it was in great shape. I made the $300 deposit and on 7/29/13 I drove the 5 hours to buy it. I waited 25 minutes to be helped and after finally seeing the car, the body was in horrible shape. There was a 2 foot long crease and DEEP scratch, 50 or so scratches everywhere, prior bodywork on the front left fender and the hood clearcoat was gone or burned through from improper compounding. The price was under bluebook for excellent condition but the condition was anything but excellent. It certainly wasn't worth the asking price. Even knowing how far I had driven and that Shawn had not been straight with me, they refused to budge on price and didn't seem to care about trying to make it right. Complete indifference and this was a cash sale- no trade. These cars appear to be bought from auction. Had I known that, I would have expected the condition. Unless you want this type of condition and lousy uncaring service, I highly suggest you avoid these guys. I drove 20 minutes and found a dealer that appreciated my business and went out of their way to make a deal. I got a car with less miles in awesome condition for less money. More

Talked to Shawn 4 days before to let him know I was interested in a car, and asked if it was ready to buy. I wanted to drive a car home that day. The day I showed he informed me the care was still be interested in a car, and asked if it was ready to buy. I wanted to drive a car home that day. The day I showed he informed me the care was still being serviced. When I presented other cars I was interested in at that location I was told those were also being serviced or they were not able to locate them. I spent more that an hour and half waiting, and did not test drive a single car. I gambled on this dealer and lost. When to another dealer I've worked with in the past and was able to test drive and start paperwork in under 45 minutes. I will not gamble on this dealer again. More