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Bourne's Auto Center

South Easton, MA

4.9
4,942 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,942 reviews

July 20, 2012

We had thought about a newer vehicle for a while but honestly I didn't want to go through the whole having to go to many dealerships and deal with all the hassle. We saw a vehicle online and I figured More

by ithomas28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mat Smith
Jul 26, 2012 -

Bourne's Auto Center responded

We look forward to your glowing recommendations and your continued service business. We are thankful that you had the experience at Bourne's Auto Center that we demand of ourselves everyday. Thanks for taking the time to review your experiences in our sales and service departments. Michael Kelley General Manager

July 20, 2012

I was referred to Bourne by a friend - and was not disappointed! Not only did I get the car I wanted, great loan at a great rate, I dealt with the nicest people! Mat was responsive to my emails when More

by julereed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2012 -

Bourne's Auto Center responded

We are happy that you like our "No Hassle" approach to selling pre-owned vehicles. We pride ourselves on having quality cars at below average pricing. The greatest measure of how we are performing is by the amount of repeat and referral customers we retain month after month and year after year. If you need anything at all please feel free to contact us immediately. Thanks for taking the time to review your experience. Michael Kelley General Manager

July 19, 2012

it was a great pleasure to do business with them. i felt very comfortable test driving any car i wanted, without having the push to buy or (you gonna sign today). More

by msabiha2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2012 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. It is notable to mention their are many questions other dealers will ask customers that I can promise you will not hear from salesmen at our dealership! We want to assist you in your vehicle purchase, not sell you a car. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 15, 2012

On the customer service front, David was great - kept me up to date daily (sometimes more than once a day) on how the work was coming and so on. He worked with my insurance company to get all the paperwork More

by cdaniels2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 26, 2012 -

Bourne's Auto Center responded

We are honored to have earned your business and glad to process all your paperwork in a timely and urgent fashion. If you have any questions or concerns please do not hesistate to contact us. Thanks Again, Michael Kelley General Manager

July 13, 2012

My expierence at Bourne auto was unlike anything I've experienced before no hassle salesman what you see is what you get I would refer to them in the future.. More

by Joi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 26, 2012 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at Bourne's Auto Center. We look forward to assisting your future referrals with their pre-owned vehicle purchases. If you need anything at all please contact us. Thanks Again, Michael Kelley General Manager

July 03, 2012

Simply the best! Have you ever walked into a car dealership and not had to play the "let me go talk to my manager game?" Well I might sound like an infomercial but you wont at Bourne's. At first I w More

by R.Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 04, 2012 -

Bourne's Auto Center responded

WOW!!!!! We will certainly contact you when it comes time to shoot our new commercial! We are honored to have earned your business, three times! If you have any questions or concerns please contact me directly. Thank you for taking the time to write such an amazing review. Michael Kelley General Manager

July 03, 2012

Glen was extremely helpful and friendly. Did not feel pressured into buying a car and felt very comfortable with the staff. Overall it was a great experience. More

by nicmarie87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 04, 2012 -

Bourne's Auto Center responded

Thank you for giving us a 5.0 rating! We are glad you had the experience that we demand of ourselves every day. If you have any questions or concerns please contact us immediately. Thank you for taking the time to review your experience at Bourne's Auto Center. Michael Kelley General Manager

July 02, 2012

Dave was FANTASTIC! He walked me through the process of buying my car. I felt the deal was fair and Dave made it quick and easy. I would definitely recommend Bourne's Auto Center and Dave to anyone looki More

by elizabethczarnecki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2012 -

Bourne's Auto Center responded

Allowing us the opportunity to assist you with your pre-owned vehicle purchase was FANTASTIC! We are truly grateful that you choose Bourne's Auto Center to purchase your vehicle. There are many options when it comes to purchasing a pre-owned vehicle and were are truly grateful that we earned your valued business. If you need anything at all please do not hesistate to contact us. Thank you for the 5.0 rating! Michael Kelley General Manager

June 27, 2012

I traded in my BMW 330i for newer BMW X3 and they gave me a really good price on both vehicles. Overal very good experience and very friendly customer service. More

by dimoboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2012 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and your 5 star rating! If you have any questions or concerns please contact us immediately. Thanks Again, Michael Kelley General Manager

June 25, 2012

I have bought a number of used cars in the past and had only bought from private sellers as i did not like all the politics of purchasing from a dealership. I had an idea of the car I wanted and went onlin More

by wjaros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2012 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. We are thankful that we had the opportunity to earn your business. Many people considering purchasing from a private party and we are glad that you found the benefit of purchasing from a licensed dealer. There are MANY benefits to purchasing from a licensed and bonded dealer including the Massachusetts Used Vehicle Limited Warranty, providing clean title, registry paperwork and much more. Bourne's provides a 90 day warranty on EVERY vehicle we sell, free Carfax Reports, loaner vehicles, and in house Motor vehicle registry. Thank you for taking the time to review your experience. Michael Kelley General Manager

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