Bournival Jeep - Service Center

sat service at bournival ok so call me brand loyal .... 6 wranglers under my belt lifetime ..... an now a jeep renegade ... as i had to get a sticker for my now year old r ok so call me brand loyal .... 6 wranglers under my belt lifetime ..... an now a jeep renegade ... as i had to get a sticker for my now year old renegade that i waited for the 1 st one to come to the showroom floor we alway enjoyed it with no major issues .... there were some pc ubgrades that needed to be done at no charge ... it took longer than expected but bruce an kayla were amazing ... after consumin ok more than my fair share of free popcorn an ringdings , the vibrating chairs basdicly put me to sleep .... the saleman jeramy i purchased a few vehicles from came over a few time to basicly be a friend more than a sales rep ... showin me pic of a cool hemi build of a wrangler an letting me in on some mopar news about a wrangler truck possibly in the makin .... the finance girl can be seen runnin up an down from buildin to buildin .. but yet stoppin to tell us ... yup fresh pop corn is on ..... after an hour bruce an kayla both same out an informed us there were over 10 updates to the pc an it was a slow process.... they handed me the keys of a new jeep an we got to explore ryr beach an a local eatery while we waited ..... how do recall all their names.... it becasue they truly went out of their way to make sure they could do whatever they could to give me a pleasant experiance at the dealer ship not just prior to the sale .... post sale i am still thrilled with the entire team an will always drive the 30 miles from manchester for anythin jeep related ... when my wrangler needs its 1st oil change i am gonna bring a container of milk ..... yup ring dings .. funnybones an the vibrating seats sign me up ....... attaboy to all... More

What an Experience I schedule an oil change for my 2015 Jeep Wrangler. Upon arrival I received a phone call confirming my appointment and that they were expecting me. I schedule an oil change for my 2015 Jeep Wrangler. Upon arrival I received a phone call confirming my appointment and that they were expecting me. Once I arrived I was greeted with a smile and updated on the processes and the time line for completion. I was offered refreshments and escorted to the lounge where the had television and massage chairs. While waiting on my vehicle, I was able to purchase some of the latest Jeep apparel and accessories. Once my Jeep was complete I was able to checkout and get on with my day. The whole process was very seamless. Thank you for a great experience. Arthur Lowery More

All around friendly. I showed up with out an a appointment on a Monday & was treated as if I have been a customer for 20 years. Pet friendly with water for the 4 legged on I showed up with out an a appointment on a Monday & was treated as if I have been a customer for 20 years. Pet friendly with water for the 4 legged ones. Just great people! Thanks More

Great guys and great service. I love bringing my Jeep in for an oil change. Mike and Bruce are always so great behind the desk and I love having Dennis drive me to work. I love bringing my Jeep in for an oil change. Mike and Bruce are always so great behind the desk and I love having Dennis drive me to work. More

Excellent Service Everytime When I need service on my Jeep this is my go to service department!!! The knowledgeable and friendly staff are always welcoming. I called and spoke to When I need service on my Jeep this is my go to service department!!! The knowledgeable and friendly staff are always welcoming. I called and spoke to Mike who got me in as soon as possible. I met Kayla and Mike in the morning and they took great care of me. I was even able to get a lift to work by Dennis in a brand new Jeep. It really was a great way to start my day. I always know my Jeep is in great hands with them and Kayla is a great addition to the team. Thank you all again!!! More

girl power I was in for service and was greeted by Molly the dog and Jesssica. The owner came by Alisa and offered me a snack and tea.Everyone here is so nice. W I was in for service and was greeted by Molly the dog and Jesssica. The owner came by Alisa and offered me a snack and tea.Everyone here is so nice. While I waited for my car I snuggled in one of the massage chairs. Very nice place to go More

Oil change I don't normally do these reviews but after my experience I just had to write something. My husband had bought a vehicle from Bournival Jeep a couple I don't normally do these reviews but after my experience I just had to write something. My husband had bought a vehicle from Bournival Jeep a couple years ago and uses them for his servicing. He suggested that I start getting my oil changes there because it was closer and more convenient to get it done there than the dealership I bought my car from. I was a bit uncomfortable because I didn't buy my car there and it's not even a Jeep. My husband still made the appointment for me. I just went into Bournival Jeep for my oil change and was pleasantly shocked! I am sitting there waiting for my car to be serviced and the owner of the dealership came up to.me and introduced herself as Alissa which I thought was very nice on its own but she actually offered me some snackies and a beverage (her words). The dealership that I bought my car from never did that they just pointed you in the direction of the waiting area. Now that's service! More

4 new tires and brake shoes I have been dealing with Bournival for over 12 years and have always been happy with the workmanship and staff. It only gets better each time I go in I have been dealing with Bournival for over 12 years and have always been happy with the workmanship and staff. It only gets better each time I go in. The employees are always upbeat and helpful. More

Out of Towner I was visiting friends in the New England area and ran into car trouble. A friend recommended Bournival, and I was very pleased the service. I was visiting friends in the New England area and ran into car trouble. A friend recommended Bournival, and I was very pleased the service. More

Routine Service a Pleasure I have to give Bournival Jeep a thumbs up for their high level of service on my 2014 Jeep Grand Cherokee. Mike Fletcher is fast and efficient as are t I have to give Bournival Jeep a thumbs up for their high level of service on my 2014 Jeep Grand Cherokee. Mike Fletcher is fast and efficient as are the mechanics. Appointments are made without fuss and I'm in and out in as quickly as possible. With 49,000 miles on my Jeep it continues to run like a top thanks to the Bournival team. More