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Bournival Jeep - Service Center

Portsmouth, NH

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120 Reviews

120 Reviews of Bournival Jeep - Service Center

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March 01, 2022

Been going here for 2yrs now. Their service personnel are always very pleasent, cheerful and knowledgeable. Also have a large, comfortable waiting area with a lot of cool jeep m More

by miakota99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Lavoie
Mar 05, 2022 -

Bournival Jeep responded

Thank you we are so glad you visited our dealership and enjoyed the experience. Keith, Philip and Alissa

February 28, 2022

Brought my Wrangler in for an issue with the radio. They replaced the radio, and I was in and out in less time than expected. Thank you, Keith! More

by Lanabee
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Lavoie
Mar 05, 2022 -

Bournival Jeep responded

Thank you for taking the time to review us. It means a lot to us. Spring should be soon Enjoy! Keith and Alissa

February 21, 2022

Easy to make an appt. Service was done on time. Communication while car was in the shop was very. Good. More

by Val
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Lavoie
Feb 26, 2022 -

Bournival Jeep responded

Val Thank you for taking the time to review us. We appreciate it. AB

February 18, 2022

I brought my 2015 Wrangler in with a brake issue that unfortunately took 10 weeks to solve. It wasn’t a typical issue, and took a lot of trial and error to correct. The dealership was helpful and underst More

by ralphayoung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Lavoie
Feb 26, 2022 -

Bournival Jeep responded

I am thrilled we could resolve the issues you had with your Wrangler. Thank you for your patience. I appreciate it. AB

January 31, 2022

Staff was friendly and knowledge. They were willing to answer questions and explain in detail. Great customer service. The waiting area was very comfortable. More

by Shirley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Lavoie
Feb 26, 2022 -

Bournival Jeep responded

Shirley, Thank you again. Keith and Alissa

January 29, 2022

Great friendly efficient staff members, get what you need done professionally in a timely manor no problems More

by Fariadr69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Lavoie
Feb 26, 2022 -

Bournival Jeep responded

Thank you for the review. Enjoy. Keith and Philip

January 25, 2022

It’s always been a pleasant experience. Good service, good people. Well worth the trip from Mass. Highly recommend!!! More

by jbrarmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Blaisdell, Keith Lavoie
Feb 26, 2022 -

Bournival Jeep responded

Thank you sooo much we look forward to seeing you again. Team Bournival

January 12, 2022

I have always had a great experience working with Bournival Jeep.. whether it be sales or service. More

by JG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Lavoie
Feb 26, 2022 -

Bournival Jeep responded

Thank you on behalf of all of us at Bournival Jeep. Alissa

January 11, 2022

Answered all of my questions promptly and professionally. Extremely knowledgeable about my vehicle. The service was quick, on time, and on budget. More

by S.wolph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Lavoie
Feb 26, 2022 -

Bournival Jeep responded

Thank you for taking the time to review us, it was greatly appreciated. Keith and Alissa

January 10, 2022

Service team is always helpful and on time. Always easy to get an appointment to fit my schedule. More

by bsterljr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Lavoie
Feb 26, 2022 -

Bournival Jeep responded

Thank you!! Keith and Alissa

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