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Bowditch Ford

Newport News, VA

4.6
499 Reviews
Bowditch Ford is here to help you bring home your favorite new or used Ford vehicle in Newport News, Virginia. We understand that the car shopping process is not always a seamless one. Yet, we strive to make the shopping process fun again at our Ford dealership.
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11291 Jefferson Ave

Newport News, VA

23601

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Showing 499 reviews

June 14, 2025

Tristen Brannon is a great Service Advisor. He always handles my issues quickly and is super accommodating. I wouldn’t take my car anywhere else. More

by turksturf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2025

I was out of town about 2. 5 hours away and Al and the Team were able to quickly get me in and fixed within hours! Great job and great customer service! More

by Nathan clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2025

Al takes care of us. My car was done sooner than we expected and it came in under the quoted price. More

by nickmagaletti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2025

I have had car in several times and they fix the problem. It takes too many days to get car back or I would take it more often More

by NONE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

Bowditch routinely delivers professional, courteous care. I’ve not had an experience where they didn’t deliver at least what they promised. Staff is clear and workmanship is excellent. Will be continuing to More

by DAVIDMBUCKOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

Labor rate increased from $150 to $215. I was quoted $350 to replace a part. Final bill was over $800. More

by LADYECHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Al Cusano
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

The service folks are alway pleasant, and I do appreciate they try their best to get your vehicle back in a timely manner. More

by LFJOHN71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Bowditch FordPass car was very popular but the prices too higher. Fixing equipment for car repairs was good but the prices too high. More

by Evansh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Trower
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

was very pleased with Tristan's help to get my issue resolved in a timely manner and going the extra mile to take care of state inspection without being asked to do so. More

by craigschnepf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Always greeted by name, always given detailed information, service team has always done an excellent job in advising me about vehicle needs during normal routine maintenance. Always on time. Alwa More

by DCCONNER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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