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Bowditch Ford

Newport News, VA

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Employees
Reviews
Vehicles
4.4
923 Reviews
Bowditch Ford is here to help you bring home your favorite new or used Ford vehicle in Newport News, Virginia. We understand that the car shopping process is not always a seamless one. Yet, we strive to make the shopping process fun again at our Ford dealership.
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11291 Jefferson Ave

Newport News, VA

23601

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Showing 923 reviews

February 01, 2026

Always great and prompt service. Came in with no appointment during winter weather and they go me in and out same day! More

by Holmes0187
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Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 29, 2026

They were very courteous and honest about the repairs needed to done to my car More

by bruce.salsburg
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Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 29, 2026

Tristen was able to get me in right away and the service was finished by the end of the day. Thanks for accommodating my needs. More

by slblu0313
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 29, 2026

Excellent competent service! ! The best!! We went to southern Ford Newport news and they could not fix our truck in 3 months. On the other hand bowdwitch did it in 24 hours just b More

by yiceliacorria
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 29, 2026

Dealership was clean, check in was quick and easy. Why is there a surcharge when you use the vending machine (I used my card) ? More

by robert.humphrey
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 28, 2026

Kieran was awesome. She fit me into a tight schedule and completed the maintenance ahead of schedule. More

by rigger66
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kieran Ogrady
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January 28, 2026

I have been in several times and notice the "fix" is typically to reset the service engine notification. I am not an expert however I have worked on several vehicles over the years and was taught that i More

by BRIANLEKEITH
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Al Cusano
1.0
This rating includes all reviews, with more weight given to recent reviews.
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January 27, 2026

Excellent The service with Al was excellent and he is the best at taking care of customers. More

by solna8
Recommend Dealer
Yes
Employees Worked With
Al Cusano
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January 26, 2026

Al and I have been doing business together for at least 20 years, probably more. We have a good collaborative relationship. More

by mwoodard315
Recommend Dealer
Yes
Employees Worked With
Al Cusano
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January 26, 2026

Al took his time to explain my truck needed back brakes and a rear axle had a leak and fixed it all in a timely manner. More

by scobbjennings
Recommend Dealer
Yes
Employees Worked With
Al Cusano is the service writer for my Ranger and he went above and beyond taking care of my little truck. Thank you.
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