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Bowditch Ford

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.4
1,136 Reviews
Bowditch Ford is here to help you bring home your favorite new or used Ford vehicle in Newport News, Virginia. We understand that the car shopping process is not always a seamless one. Yet, we strive to make the shopping process fun again at our Ford dealership.
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11291 Jefferson Ave

Newport News, VA

23601

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Showing 1,136 reviews

June 24, 2026

Always goes the extra mile to make sure customer is satisfied. Always goes the extra mile to make sure customer is satisfied and gets work done in a timely manner. More

by Todd
Recommend Dealer
Yes
Employees Worked With
Al Cusano
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June 24, 2026

Commitment, communication, honesty, timing, respect. Smile with receipt. Team work. Patience, soft spoken for professionalism. More

by J_malumphy
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 23, 2026

Polite, friendly, quick Everything went above and beyond my expectations from setting the appointment to getting my vehicle serviced. More

by Tymiekaw
Recommend Dealer
Yes
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June 23, 2026

The buying process was perfect but the dealership never paid off the vehicle I traded so for the last almost 4 months I've been getting my credit destroyed and can't reach anyone on the phone to fix it. More

by EMSGIRL200
Recommend Dealer
No
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June 23, 2026

Always a pleasure to deal with Al on the service desk. He gets our vehicles done quickly and lets us know if additional work is needed. More

by garrettm0218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 20, 2026

Tristan and Walter are the best! Excellent customer service. Please give Tristan and Walter a raise. More

by deborah.roundtree
Recommend Dealer
Yes
Employees Worked With
Tristan
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June 19, 2026

I've always felt at ease with Bowditch Ford. Most of my experiences have been positive, and when I did have a problem, they went above and beyond to resolve it. It's worth the drive from Chesape More

by jodypatterson89
Recommend Dealer
Yes
Employees Worked With
Al Cusano
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June 19, 2026

I've always felt at ease with Bowditch Ford. Most of my experiences have been positive, and when I did have a problem, they went above and beyond to resolve it. It's worth the drive from Chesape More

by jodypatterson89
Recommend Dealer
Yes
Employees Worked With
Al Cusano
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June 19, 2026

Excellent Casey was excellent. He took the time to make me feel comfortable at the dealership More

by dhackejr
Recommend Dealer
Yes
Employees Worked With
Casey
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June 18, 2026

It was good The service provided was good. The people were friendly and helpful. The service I received was good. The people I dealt with were friendly and helpful. More

by diane.black26
Recommend Dealer
Yes
Employees Worked With
Don't know name
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