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Bowditch Ford

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.4
1,187 Reviews
Bowditch Ford is here to help you bring home your favorite new or used Ford vehicle in Newport News, Virginia. We understand that the car shopping process is not always a seamless one. Yet, we strive to make the shopping process fun again at our Ford dealership.
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11291 Jefferson Ave

Newport News, VA

23601

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Showing 1,187 reviews

August 06, 2026

Friendly, easy to contact, and timely. Cory looked out for us and made good recommendations. Maurice was a reliable and pleasant van driver who was very supportive. More

by Jamesdahling1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
In my note.
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July 30, 2026

Truthful and excellent customer service Tristan has been my service specialist for more than 7 years. He has excellent customer service and well versed in his craft More

by haginsse
Recommend Dealer
Yes
Employees Worked With
Tristan
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July 29, 2026

Made appointment, service completed in one day Al is always ready to assist with service requests. More

by gary.fuller
Recommend Dealer
Yes
Employees Worked With
Al
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July 28, 2026

I am constantly down there, and Everytime I am there it costs me money At this point I have paid for my car twice. More

by lovemsdj
Recommend Dealer
No
Employees Worked With
Tristan
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July 26, 2026

Brought my car in as directed. It took 4 hours for completion although I was told it would take an hour. They had to go out to purchase my oil type which they did. I was given a $2 More

by FAHRPA
Recommend Dealer
Yes
Employees Worked With
Al
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July 25, 2026

Bowditch Ford has served our cars well for many years. Al takes great care of our cars. More

by Maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 25, 2026

Good Mr Morton was enjoyable to work with and was knowledgeable about the vehicle. Talked with the service tech (Corey) concerns about the vehicle, he was also very helpful. More

by bridgest56
Recommend Dealer
Yes
Employees Worked With
Shaman Morton
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July 24, 2026

Service staff are quick, kind, and proffesional. I have never had to wait long for my car to be worked on. More

by johnsonknb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 24, 2026

Two months in and my car I traded in still isn’t paid off by the dealer. After calling and talking to them on 10 different occasions. More

by perry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matthew
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July 23, 2026

They have not completed recall notices 24V031 and 25V347 Iwas told March 2027. I have been receiving recall notices for years. Bowditch has not responded in a timely manner. More

by jbisetpcs
Recommend Dealer
No
Employees Worked With
Al
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