Bowditch Ford

Our Happy Experience at Bowditch Ford Our salesman Khalaf (Ben) met us at the door, professionally walked us through the purchasing of the vehicle and conducted himself in a very business- Our salesman Khalaf (Ben) met us at the door, professionally walked us through the purchasing of the vehicle and conducted himself in a very business-like manner. He, at our request, gave us a test drive and demonstrated the vehicle's standard options. We were introduced to the service manager and other staff who also treated us very professionally. The service manager explained some of the services that would be available. After a bad experience at another Ford dealership that sold us a car and then tried to do a bait and switch after we thought we purchased. They took it had to another dealership. We were very pleased with everything and everybody we dealt with at Bowditch. All around a nice experience Jacobina and Robert Gascoigne. More

I called Susan Perry on Thursday, February 27th and asked her for her best price on a Ford Focus, SE. She asked me about colors inside and outside and I told her what my wife liked. I asked if she could ca her for her best price on a Ford Focus, SE. She asked me about colors inside and outside and I told her what my wife liked. I asked if she could call me back with what she had available. She promptly called me back within an hour with availability and a very good price. On the way home on the 27th, I stopped by the Williamsburg Ford dealership and they were able to beat Susan's price by $300. I called Susan on Friday morning the 28th around 10:00am and asked if she could get me a better deal. She called back in less than an hour and made me an offer I couldn't refuse. I drove down to the dealership at noon and was driving my new car by 1:00pm. I would highly recommend Susan and Bowditch Ford.....Susan realizes that peoples time is valuable and I loved her no nonsense approach to making a deal. More

I had such a great experience with Bowditch. Everyone was very friendly and helpful and I would definitely go back and I have recommended this dealership to many people. They even called days after my p was very friendly and helpful and I would definitely go back and I have recommended this dealership to many people. They even called days after my purchase to check on the vehicle. This will be a dealership I will buy another car from in the future and I would recommend to everyone. More

RE: I was contacted by Mr. Shoemaker concerned about the complaint I had. When I met up with him he assured me they would correct the problem and handle everything very professionally. While they had to car complaint I had. When I met up with him he assured me they would correct the problem and handle everything very professionally. While they had to car they contacted me with updates and how far they had progressed. Mr. Shoemaker went well beyond the call of duty when it came to handle this problem and so did the service tech who did the work. Everything he agreed to take care of they did plus some. If all dealerships treated customers like this they would only go up in sales. Thanks for fixing everything...Mike More

I was lied to about the work and damage was done to the body. I took it in for the driver side door hinge to be replaced. Ben informed me the driver side finder needed adjusting also. I asked him what woul body. I took it in for the driver side door hinge to be replaced. Ben informed me the driver side finder needed adjusting also. I asked him what would that cost and he said it was already built into the est. I said ok. On Wednesday the following week I stopped by and asked them were they going to be able to finish it and was informed yes. That evening around four thirty or five I was told they were just bring it in to work on. So much for that.The next day around one or so I was contacted and told it was all ready. Upon looking at it I noticed the fender was never touched or adjusted and had to listen to more excuses. When I arrived at home the next day I decided to wash it. I noticed that paint was chipped off on the passenger side of the car and they had run over something that scratched the lower half of the car. I missed that when I picked it up. But I showed Ben that there were only three areas that had scratches and rubs on the new paint job. I also noticed I now have a door ding on the drivers side door. When I picked it up it was parked close to other cars. One was a total wreck and the other was junk. That l gave me a warm feeling all over. As far as I am concerned I should have taken pictures of the car all the way around it and also got everything they agreed to do in black and white. But in this day and time you shouldn't have to do this for a simple repair. The car sits kind of low to the ground and if you notice when you leave their lot and enter RT 17 there is a large dip with loads of marks where cars have rubbed across the drive way. I didn't go that way but went the other way on the side road . They either damaged it entering RT 17 or in there shop. More

Found the vehicle I was looking for at a good price and all of the personnel were very friendly and professional. Was not pressured the first time during the transaction. Very pleased. all of the personnel were very friendly and professional. Was not pressured the first time during the transaction. Very pleased. More

I gave Bowditch Ford a great review because friendliness of all there staff. I didn't feel pressured in any way and I felt like they went over and beyond the call of duty to make this a pleasant experience. of all there staff. I didn't feel pressured in any way and I felt like they went over and beyond the call of duty to make this a pleasant experience. I was expecting this to be a very nerve racking experience but because of Linda and the management there at Bowditch, it was one of the most pleasurable purchases I have ever made. I would definitely recommend Bowditch Ford to anyone looking to purchase a vehicle. More

I visited Bowditch the other day to buy my first car. The very first place i visited was a Hyundai dealership in Williamsburg, couldn't of had a worse experience. The deanship at Hyundai didn't even act like very first place i visited was a Hyundai dealership in Williamsburg, couldn't of had a worse experience. The deanship at Hyundai didn't even act like i existed even though I was the one paying for the car. It took 20 min for them to even greet my father and I. Then i was told they didn't have the car I was looking for. He instead showed me a car i didn't like and tried to push it on me. He then told me if i want the price lowered I would be waisting my time. I was ready to go. He then tried to offer a cheaper used car with a sun roof. Both of those things I made clear I didn't want. He then followed by a smart xxx remark and I have had it and left. We then went straight to Bowditch Ford, recommended by my best friend who had just bought a car from there the week before. We were greeted the second we got out of my car. They did not waist my time showing me cars I was not interested in. A man named Joe was my salesmen and Casey was also helping us.They were nothing but pleasant. The whole staff was talking to us and was so kind. We were offered a drink of our choice while we waited for the paper work. The staff showed me that my opinion mattered because I was the one paying for my car not my father, who was just there to help me. They found me the perfect car and gave me and amazing price on it. Being a college student it helped so much for them to get the car payments down to what I can afford. I was able to take my new car home that night. They asked me to bring it back the next day so it can be cleaned and they also taught me how to use the controls on the inside. They were very helpful and patient with my questions. I couldn't of asked anything more. I love my new car and i will never go anywhere else. Bowditch will be recommended to every person i know. More

Wonderful experience from the time I walked in the door and out.... Mr Kline listen to my needs as a person and what I needed for the safety of my family...they work with me of the price and they were not and out.... Mr Kline listen to my needs as a person and what I needed for the safety of my family...they work with me of the price and they were not pushy ....this was the fastest process of buying a car ever...everyone was friendly and answer all my questions...I will tell all my friends and family were to go to buy a car...thank you for everything never been more happy with a car :) More

I came to this dealership to look at a used Ford Escape. I called in first to get some number and spoke to a very nice girl on the phone who set me up with an appointment. When I arrived at the dealership, I called in first to get some number and spoke to a very nice girl on the phone who set me up with an appointment. When I arrived at the dealership, I worked with Henry and he really helped me out! He spent a couple hours with me, while I made my decision on whether I wanted to purchase the vehicle or not. More