
Bowditch Ford
Newport News, VA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Horrible experience lies and games nothing was real the was the same as brand new on a five year old vehicle!!!!! How can they do that to people ..ask for my keys back over 10x since I had given them to ap was the same as brand new on a five year old vehicle!!!!! How can they do that to people ..ask for my keys back over 10x since I had given them to appraise for the trade in. It was the most unpleasant experience and I will not be back Beware!!!! More
When I brought my vehicle in for service at the main store my vehicle was in and out in under an hour! When it was done my service advisor explained to me that everything went fine with my oil change an store my vehicle was in and out in under an hour! When it was done my service advisor explained to me that everything went fine with my oil change and tire rotation. I was treated very well by the cashier who took my payment an a quick and efficient manner. More
My wife and I visted here to try and trade in our vehicle My wife and I visted here to try and trade in our vehicle for a Focus. The salesman was for the most part fine although it took most of last week to My wife and I visted here to try and trade in our vehicle for a Focus. The salesman was for the most part fine although it took most of last week to try and put a deal together. The problem we owe about 5k more than our car is worth and our credit isn't great. Long story short,whenever they say we'll have to give you a call tommorrow, they never do, this is what burns my ... It's mainly the managers that don't give a you know what, why should they waste their time with us when they can make a sale off of the next person and put less work into it. I finally had to send the general manager,Casey an email and let him know what I thought. He was decent enough to get in touch with me. All of these dealerships are alike in my opinion. They pay for these big advertising campaigns to get people into their dealers but in the end they all do business the same. Most of them are all in bed with the banks anyway. It's nice to know everyday is a new day and new oppritunity to get our new car. More
3 Month old F150 with a dead battery three times. I hoped to be able to wait on it while serviced but was told by AL that this was not possible. I live 23 miles away and it is inconvenient to schlep b hoped to be able to wait on it while serviced but was told by AL that this was not possible. I live 23 miles away and it is inconvenient to schlep back and forth with another driver on short notice. They replaced a defective battery in warranty, and everything seems better. More
I had to have a new tire replaced and even though it had to be ordered Al kept me up on its progress and when it got their he made sure that i got it put on asap! to be ordered Al kept me up on its progress and when it got their he made sure that i got it put on asap! More
I purchased my vehicle from Bowditch in 2004 and have been getting it serviced there since. Very friendly department. Al is great. He recomends what needs to be done and what can wait. My overall expe been getting it serviced there since. Very friendly department. Al is great. He recomends what needs to be done and what can wait. My overall experience with Bowditch has been great. Thanks. More
Everything good so far CD/radio playing correctly now - had a minor problem this morning coming to work with the CD- will come back if it happens again had a minor problem this morning coming to work with the CD- will come back if it happens again More
AFTER TAKING MY CAR TO HALL FORD OVER 50 TIMES FOR SERVICE AFTER BUYING IT BRAND NEW IN 2006 I DECIDED TO SWITCH TO BOWDITCH QUICK LANE. SCOTT HAS ALWAYS BEEN VERY FRIENDLY AND HELPFUL WHEN GOING FOR SERVICE AFTER BUYING IT BRAND NEW IN 2006 I DECIDED TO SWITCH TO BOWDITCH QUICK LANE. SCOTT HAS ALWAYS BEEN VERY FRIENDLY AND HELPFUL WHEN GOING FOR OIL CHANGES AND TIRE ROTATIONS. IT WAS TH EBEST DECISION I COULD HAVE MADE. HE FINALLY FIXED AN ISSUE MY CAR HAS HAD FOR 3 PLUS YEARS!! VENUS AND THE CASHIER ARE SUPER FRIENDLY TOO!!!! More
I truly enjoy coming here, not only does the sales department work hard to get you what your looking for, but the repair team is great as well!!! Very polite and your car is returned to you at the tim department work hard to get you what your looking for, but the repair team is great as well!!! Very polite and your car is returned to you at the time promised! More