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Bowditch Ford

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.4
1,297 Reviews
Bowditch Ford is here to help you bring home your favorite new or used Ford vehicle in Newport News, Virginia. We understand that the car shopping process is not always a seamless one. Yet, we strive to make the shopping process fun again at our Ford dealership.
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11291 Jefferson Ave

Newport News, VA

23601

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Showing 1,297 reviews

October 14, 2026

I love Bowditch! Very professional. They care about me and the work done on my car. More

by watsonp5
Recommend Dealer
Yes
Employees Worked With
Al.
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October 14, 2026

So far everything has been great Casey snd finance made things easy This isn't my first time buying or dealing with Bowditch More

by vawter
Recommend Dealer
Yes
Employees Worked With
Linda
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October 13, 2026

I didn’t have an appointment, but I did get there before 8 o’clock and I was out before nine, even though there were several other customers being waiting on More

by elear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 13, 2026

I have been getting my truck serviced by the dealer for 12 years now. I purchased the truck in 2014. They done all maintenance on it since then. The only other place that has touched it is a tire place. More

by lol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 12, 2026

State Inspection Technician did a quick and efficient job. Have dealt with Bowditch for many years for all my car needs. Feel they can be trusted. More

by patikins42
Recommend Dealer
Yes
Employees Worked With
Al
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October 09, 2026

Transparent pricing. Answered all questions I had. Great customer service and can tell he enjoys what he does More

by aaronbyn
Recommend Dealer
Yes
Employees Worked With
Tristan
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October 09, 2026

No attention to detail foul language in lobby from service advisor to an elder lady waiting on her vehicle, No desire to meet customer expectations More

by jody15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Al Cusano
1.0
This rating includes all reviews, with more weight given to recent reviews.
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October 09, 2026

I feel like I didn't get no attention like I was a bother about getting my vehicle fixed I bought my truck at Bowditch and I i wasn't appreciated More

by robc272
Recommend Dealer
No
Employees Worked With
Tristen Brannon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristen Brannon
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October 09, 2026

They always take care of any issues I may have. Al is always able to fit me in when necessary. More

by jackiebatterson
Recommend Dealer
Yes
Employees Worked With
Al
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October 09, 2026

Got me in quickly and he let me know when I was close to being finished More

by snmrtn031
Recommend Dealer
Yes
Employees Worked With
Al
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