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Bowditch Ford
Newport News, VA
1,137 Reviews
Bowditch Ford is here to help you bring home your favorite new or used Ford vehicle in Newport News, Virginia. We understand that the car shopping process is not always a seamless one. Yet, we strive to make the shopping process fun again at our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,137 reviews
Verified Customer
May 09, 2026
Everyone is always friendly and ready to answer questions.They get the work done in a timely fashion. questions.They get the work done in a timely fashion. More
by rlcchiefsfan
May 08, 2026
We got a oil change and they left the oil cap on top of the radiator. Luckily I found it soon after the service was done. They probably would of charged me for a new one. There quality is falling short b the radiator. Luckily I found it soon after the service was done. They probably would of charged me for a new one. There quality is falling short but there prices are going through the roof. I am having a hard time with servicing the vehicle there in the future. And Ford itself is not helping the problem. More
by strawmn
Employees Worked With
May 07, 2026
Always honest. Never upsell. No pushing unnecessary work. Friendly staff. Vehicle is always clean after maintenance is completed. Never upsell. No pushing unnecessary work. Friendly staff. Vehicle is always clean after maintenance is completed. More
by pboland1
Employees Worked With
May 05, 2026
You have a team member that is pro active on All my appointments he is a very good with people and experience with customer service. Don’t know his name but in the service department. Seems he goes all appointments he is a very good with people and experience with customer service. Don’t know his name but in the service department. Seems he goes all way for your vehicle.Great job More
by jwrightdj417
May 05, 2026
Tristan was great! Love getting my car serviced at Bowditch Ford! Jess is sales was also great! Love getting my car serviced at Bowditch Ford! Jess is sales was also great! More
by Jessica
Employees Worked With
May 03, 2026
Everyone at the dealership was great. I do have an issue with the website scheduling. When setting an appt. I never received a confirmation or calendar file. I took it on faith that the a I do have an issue with the website scheduling. When setting an appt. I never received a confirmation or calendar file. I took it on faith that the appt. went through. It did and everything was good. More
by paul@griffinpc.com
April 27, 2026
Yeah the gentleman who always take care of me Mr Tristan and the mechanics always do a good job and I trust them to really tell me what I need as far as service on my vehicle.As far as I’m concerned I trus and the mechanics always do a good job and I trust them to really tell me what I need as far as service on my vehicle.As far as I’m concerned I trust their customer service More
by MyraSmith
Employees Worked With
