Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bowditch Ford
Newport News, VA
1,137 Reviews
Bowditch Ford is here to help you bring home your favorite new or used Ford vehicle in Newport News, Virginia. We understand that the car shopping process is not always a seamless one. Yet, we strive to make the shopping process fun again at our Ford dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,137 reviews
August 19, 2023
Always takes care of me and my truck. Calls when they see something that needs fixed. Courteous and very thoughtful to share less costly ideas. Always willing to listen to me and what Calls when they see something that needs fixed. Courteous and very thoughtful to share less costly ideas. Always willing to listen to me and what I need. Even when I forget and need to be fit it fast, they have always been there. More
by jerrymullis
August 08, 2023
Amazing service everyone is genuinely nice! Beautiful and clean dealership! Went in to service my 2018 Ford Escape and left with a GORGEOUS 2023 Ford Escape so let that speak volumes to the ama Beautiful and clean dealership! Went in to service my 2018 Ford Escape and left with a GORGEOUS 2023 Ford Escape so let that speak volumes to the amazing service! Linda is an absolute gem! Kelcey and Walter can’t say enough about the dynamic duo! More
by jasmine H
August 04, 2023
Was informed that you were a bit behind, but it didn't take long at all for my car to be serviced. Great staff. Have never had a problem with the service I received. take long at all for my car to be serviced. Great staff. Have never had a problem with the service I received. More
by gwasserb
Verified CustomerEmployees Worked With
July 22, 2023
The Sales Manager, Salesman, and Finance Manager were all excellent to work with. They thoroughly explained the entire process to me and kept me informed and updated on my order. Thank you, Walter, Donnie, excellent to work with. They thoroughly explained the entire process to me and kept me informed and updated on my order. Thank you, Walter, Donnie, and Kelsey. More
by Randall
Employees Worked With
Walter, Kelcey Jordan, Donald Parfitt
January 06, 2023
Got a great deal. Good customer service. Would buy from again. They helped with financing. Good customer service. Would buy from again. They helped with financing. More
by Carabelli
August 21, 2022
Al Cusano's customer service was outstanding, very professional with a touch humor! He provided prompt feedback on car status and was thorough explaining service details! professional with a touch humor! He provided prompt feedback on car status and was thorough explaining service details! More
by PeterC
Employees Worked With
June 02, 2022
Fast and honest service. Got me back on the road for the holiday weekend. Thank you Got me back on the road for the holiday weekend. Thank you More
by HannahC
May 30, 2022
The overall experience was wonderful. The car was in great condition and clean. Donnie was courteous and helpful. He answered all the questions asked. Jason made the financing quick and e The car was in great condition and clean. Donnie was courteous and helpful. He answered all the questions asked. Jason made the financing quick and easy. This is the second vehicle purchased at this dealership. We will definitely buy another vehicle again. More
by Yamastar07
Employees Worked With
Kelcey Jordan, Donald Parfitt
