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Bowditch Ford - Service Center

Newport News, VA

4.6
316 Reviews
Call Service Center (757) 595-2211

316 Reviews of Bowditch Ford - Service Center

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May 17, 2024

Thanks to Al Bowditch successfully responded to an unscheduled rear brake replacement. Service continues to be exceptional. More

by jewrightjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024

The customer service at Bowditch is excellent. I received my car in time recommended for State inspection. More

by ELIZAKM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024

I always get quality care from Al and all the technicians at Bowditch Ford. Good service at a fair price. More

by roadster01fan
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024

Al always takes good care of us, and this time was no exception. Everything went very well. More

by solna8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024

Always friendly and great customer service. Al and the Service team are great to work with. More

by sbcollins3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024

Generally a good experience. However wiper blades were replaced as part of state inspection. A few days later I received an email saying my truck needed new wiper blades and to More

by VELOCIPEDE
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ken Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024

Great service from Al and his team. They immediately got on my vehicle and had me out sooner than I expected. More

by SOWDER_JMICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024

Had to take back because backup camera didn’t work right,but they jumped right on it More

by realdeal1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024

Great service, my service advisor Alphonse Cusano got me in and out within an hour. I had state inspection and oil change done. Thanks Al More

by EUGENEBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024

Could not explain the charges. The coupon I had STATED: Includes brake pads. But I was charged for the pads! I have been a Bowditch customer since the late 90's but will no longer More

by dlrichz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Al Cusano
1.0
This rating includes all reviews, with more weight given to recent reviews.
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