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Bowditch Ford - Service Center

Newport News, VA

4.6
459 Reviews

459 Reviews of Bowditch Ford - Service Center

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July 03, 2025

Al, was great he was always friendly with the customers and he was always coming out to let me and others the status of our vehicles. When it was my vehicle he came and talked to me about being real concer More

by Marvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

They were great at diagnosing the issue but I dropped off car Thursday night to get fixed Friday, which turned into sat. Had to cancel plans Sat morning because of this. Struts shouldn’t take 24hrs to replac More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Scheduling service appointments is simple and service is typically completed in an expedient manner. Pricing is fair and reasonable More

by Dave.bolcar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Lmy service person Tristan is very professional and kind as well as knowledgeable . He always gets me in for service with in days of me calling . He’s awesome thanks Tristan ! Patricia Cain More

by Pcain040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Trower
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

Fast and very professional I will be bringing my truck back for maintenance again and again More

by NO24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

They did my state inspection quickly. Their service was A1. Best service I’ve received at a dealer for anything! More

by tyhayes121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

Service is fast and the friendly staff makes it a quick visitl. Just make your appointment More

by PUTTYFIGNYC140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

I’ve always been treated as a preferred customer and I trust Al to work to save money! More

by RHANDZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

Was able to be seen for state inspection on walk-in status and was out the door completed in an hour! Excellent service! More

by dre64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

My service provider was Great/Awesome and Knowledgeable. But I don’t like the price of $199 just to check faults with the car. So the total to get 2 faults checked was $404.97, which is crazy. Very good way More

by VS.TITHERINGTONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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