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31 Reviews of Bowman Chevrolet - Service Center
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March 21, 2024
The service I received at Bowman’s Chevrolet was excellent. I was greeted told what to expect and well attended to upon completion of the work. All of the folks I’ve dealt with, sales service and pa excellent. I was greeted told what to expect and well attended to upon completion of the work. All of the folks I’ve dealt with, sales service and parts have been top flight. In addition that all appear to be good people. My thanks to them and Bowman Chevrolet. 👍 More
by rar213
Employees Worked With
Helpful February 21, 2024
always good service. I have been going here for years. Everyone always asks if I have been helped. I have been going here for years. Everyone always asks if I have been helped. More
by ellenbaldwin
Employees Worked With
February 12, 2024
I have been using Bowman Chevrolet for 25 years for both new vehicle purchases/leases and service. Over the years I have purchased over 20 vehicles and not once have I have been disappointed. This dealers new vehicle purchases/leases and service. Over the years I have purchased over 20 vehicles and not once have I have been disappointed. This dealership is extremely honest and helpful and they never try to oversell or suggest service that is not needed. They can be trusted. More
by Paul C
February 06, 2024
Courtesy, timely very professional and friendly. Always great service. Continue to recommend Bowman dealership to friends and family. Always great service. Continue to recommend Bowman dealership to friends and family. More
by Patty
Employees Worked With
March 25, 2023
The worst dealership experience I have ever had. I have worked in dealerships for 15 plus years. I took my 2017 Chevy Trax to Bowman chev because it is a dealership under management of mostly woman. I have worked in dealerships for 15 plus years. I took my 2017 Chevy Trax to Bowman chev because it is a dealership under management of mostly woman. Big mistake! I would not have rated them with 1 star but it would not allow me to do so. I brought my vehicle in told Ryan Maze the service writer that my rear differential was missing probably the pinion gear. He asked what it was doing I reiterated what I said again! Did I mention I was a service dispatcher and concerns of vehicles is something I do for a living! I say it is as if my rear wheels are on ice and when I’m drive it feels like they are on ice and then suddenly grab in low gears currently. It continues to get worse as it warms up. I dropped my vehicle off March 3rd which was a Friday. So Monday the service writer pulls my car out of the parking spot and says it feels like brakes to him. It is now Monday March 6 th. He calls to tell me it will be 2500 dollars for rear brakes I tell him I just replaced my brake pads this summer all the way around d it is not my brakes. I ask him if he the tech looked at my diff or was he diagnosing my car based on pulling out of the parking spot. He insisted the tech looked at my car. I tell him there is no way shape or form I am paying that for brakes. If he can get aftermarket calipers then fine he tells me I need a brakes fluid exchange mmmkkk. My Lines where they are plastic are corrupted. Mmmkkk again. So I say fine whatever you’re sure this is what’s wrong then fine. So now it is Wednesday he calls me to tell me that it is not I. Fact what they thought it was I was right it is the diff. I tell him I want my old parts this is xx they misdiagnosed my car snd want to speak to the service director. Judy she is more than pompous and clearly knows very little about my car indicating my diff went out due to my bad brakes. I tell her now you’re insulting my intelligence and I was calling a dealership I have worked at and speaking with them. I call just back after she tells me it will be an additional 4500 dollars because my car is 6 months out of powertrain. She says my powertrain is 5 years. I tell her she is going to have to help this is not my error it is theirs. I go pick up my car after I have been gaslighted and my brake pedal goes to the floor I turn around in the parking lot snd tell them it feels as if the brakes have no pressure and need to be bled. I go back they bleed the brakes they are no better at all and now grind but before I take my car I see they have chipped my windshield! I can’t get rid of this place and just be done for nothing. We go over the pre inspection photos and they agree to fill the chip which is still very visible and ticked me off but it is supposed to keep from cracking so whatever. I would never go back to this place again if they gave me free service for a year! The worst snd such a poor representation of a female run business. The only! Person in the whole experience that was not miserable to deal with was Jesse the service manager! He was really nice and compassionate. He should go somewhere else. This can’t be the first and o my awful experience. I still never got to see my parts! I feel unsafe and have to take my care to another shop to have someone take my brake concerns I now have due to the crappy service. Awful awful beware do not go here 0 out of 10 More
by monicadcampbell
February 12, 2023
Ray our service mgr always takes such great care of us. Professional and very friendly and helpful. The facility is bright, clean and has an overall good atmosphere Professional and very friendly and helpful. The facility is bright, clean and has an overall good atmosphere More
by Satisfied
Employees Worked With
September 11, 2022
Took my 2006 duramax in for low power issues. Was told by Cole that they had one of the best diesel mechanics. After authorizing a 3 hour diagnostic search they came to the conclusion that ther Was told by Cole that they had one of the best diesel mechanics. After authorizing a 3 hour diagnostic search they came to the conclusion that there were many problems and it would take thousands of dollars to repair.They kept the truck for 30 days and threw in the towel.Do not believe they even lifted the hood. If they had, and removed the air intake box they would have found wires chewed by chipmunks to the fuel pressure regulator. Soldered the wires (temporarily) in about an hour and have a great running duramax. My advise, get rid of your code reader and open your eyes George More
by mmsfld
Employees Worked With
October 31, 2018
Great experience Tony was able to get me a deal that was fit my budget better than the previous dealership I went to. I am very grateful I was able to meet him and now Tony was able to get me a deal that was fit my budget better than the previous dealership I went to. I am very grateful I was able to meet him and now I am in a 2019 equinox that I love! More
by Jillian16
Employees Worked With
July 16, 2018
For all the good people at Bowman Chevrolet . Dom and the rest of the guys that took time to get me a Chevrolet Silverado a very nice truck also the hard work from Dom for taking his time back and Dom and the rest of the guys that took time to get me a Chevrolet Silverado a very nice truck also the hard work from Dom for taking his time back and fourth across the street doing all the right things for me to purchase a vehicle.I personally would recommend anyone to buy or lease from you . More
by Halldoug5675
February 06, 2018
Worst service department and management! There sales team here gets 3.5 🌟 only because they are not trained properly on the insurance products that they sell. My sales representative sold me There sales team here gets 3.5 🌟 only because they are not trained properly on the insurance products that they sell. My sales representative sold me wheel and tire insurance with my new lease, ensuring me that a hundred percent of any damage to my wheels and tires would be covered. This is completely untrue. I don't believe that my sales representative lied to me, I simply think he was not trained properly. After hitting a pothole and damaging my tire I brought my lease in to the service department to be fixed. That's when the real frustration began. I was first told it would take at least two days before they could look at it. After 3 days I received a phone call saying they had to do a diagnostic on the car that would cost $115 in which I completely objected. A couple days later I received another phone call that an all wheel alignment needs to be done and would cost yet over another hundred dollars. Again I objected, stating that the sales representative told me a hundred percent of cost would be covered through the insurance policy I purchased. At this point I wanted to discuss my frustrations with the general manager, Rhonda, and I was sent to her voicemail. Rhonda showed how much she cares by NEVER returning my phone call. This to me shows how much management cares about their customers. After it took this horrible service department over two and a half weeks to fix a flat tire I still had to pay $85 for the alignment. I noticed right after pulling out of the dealership that my car was pulling to the right. I called and talked to one of the service managers asking what their guarantee was on what I had just paid for. Even though I should not have had to pay because of the insurance policy I bought. I was told that the car is tested before it leaves the lot and that it is not guaranteed. So basically I just threw $85 down the toilet. This also shows how poorly trained Bowman Chevrolet technicians are. This is by far the worst service department I have ever dealt with at a dealership where management can care less about their customers. More
by Maguire
Employees Worked With
