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Bozard Ford Lincoln
St. Augustine, FL
8,782 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,782 reviews
August 04, 2018
great experience Barry Benjamin gave us wonderful service in finding our car. He was very patient , never high pressure and always remained flexible as to our desire t Barry Benjamin gave us wonderful service in finding our car. He was very patient , never high pressure and always remained flexible as to our desire to evaluate numerous models. I would highly recommend him to family and friends when seeking a new or used vehicle More
by JLMHOGAN
Verified CustomerEmployees Worked With
Barry Benjamin
Helpful August 03, 2018
Fast, Easy and What I wanted! I found the vehicle that I wanted online, called the dealership and talked with Jeremy Criscione in sales. I sent in my trade in information and pre I found the vehicle that I wanted online, called the dealership and talked with Jeremy Criscione in sales. I sent in my trade in information and pretty much made the deal over the phone. I was in and out of the dealership in under an hour and a half. Great experience and would definitely recommend Bozard! More
by MRAMIREZ2018
Employees Worked With
August 03, 2018
Great customer service I had my car in for repair and while it was in the shop I had it appraised. I went and met with Jeremy C and he was very professional and helpful. Set I had my car in for repair and while it was in the shop I had it appraised. I went and met with Jeremy C and he was very professional and helpful. Seth was very helpful and professional also. I would recommend the two of them to anyone looking for a vehicle!!! More
by K. Hersey
August 03, 2018
Overcharged, quote not honored I was quoted $100-125 for my work when checked in. My bill was $198, then reduced to $186 after I complained. The person who quoted and checked me in I was quoted $100-125 for my work when checked in. My bill was $198, then reduced to $186 after I complained. The person who quoted and checked me in was gone by the time my truck was finished so I had to pay the higher price. The next morning I called Discount tire and got a quote for the exact same work and was quoted $90. I don't mind paying a little more to go to a dealership, but I feel I was taken advantage of. Was also told 1-1.5 hours and it took 2.5. 2 customers (that I noticed) came in after me and was pulled into shop ahead of me. I tried to make an appointment earlier that day and was told they do not take appointments. Lastly, my oil change monitor was reset to 100%, but I came in for tire services and did not receive an oil change so now I do not know when I am truly due for an oil change. The worst part is that I emailed my service advisor and the quicklane manager, but received no response. I guess my business is not important to them as a loyal customer (or used to be). More
by KenDawn
August 03, 2018
Great service I drive 2 hours to come see Alex and Colby in service. They do a great job and always keep me updated 247. Recommend them to anyone I drive 2 hours to come see Alex and Colby in service. They do a great job and always keep me updated 247. Recommend them to anyone More
by FERO2323
August 03, 2018
Review of Sales Experience Excellent personal treatment by all personnel encountered. Worked directly with Matt Tudor in Sales and Rick Garcia in Finance. Everything was excelle Excellent personal treatment by all personnel encountered. Worked directly with Matt Tudor in Sales and Rick Garcia in Finance. Everything was excellent at all times. Would do business with this team again. More
by Bought2018ExplorerSport
Employees Worked With
Rick Dotson, Matt Tudor
August 03, 2018
WARRENTY BATTERY REPLACEMENT THE SERVICE ADVISER WAS VERY FOCUSED , AND VERY UNDERSTANDING OF MY AUTO,S ISSUES. I FEEL THAT HE REALY CARED ABOUT RESOLVING THE PROBLEMS I WAS HA THE SERVICE ADVISER WAS VERY FOCUSED , AND VERY UNDERSTANDING OF MY AUTO,S ISSUES. I FEEL THAT HE REALY CARED ABOUT RESOLVING THE PROBLEMS I WAS HAVING ! More
by CILEJOHN
Employees Worked With
Nathan Dippy
August 03, 2018
First experience with this company Would highly recommend this Ford dealership to others State of the art facility. Will definitely be a loyal customer in the future Very professiona Would highly recommend this Ford dealership to others State of the art facility. Will definitely be a loyal customer in the future Very professional company. . More
by PUTMANROGER
Employees Worked With
Ms Miller
August 03, 2018
Fast Oil Change They had me in and out in no time and even caught some things that my dealership has missed that are now being fixed under warranty! I will always go They had me in and out in no time and even caught some things that my dealership has missed that are now being fixed under warranty! I will always go back to them! More
by hannahelysebuckholts
Employees Worked With
Robin I believe was her name, she was young with black hair, she was amazing!
August 03, 2018
Appointments I had an appointment at 9:00am on Monday July 30th. I arrived at 8:55am went up to Kevin and I failed to tell him that I had an appointment at nine. I had an appointment at 9:00am on Monday July 30th. I arrived at 8:55am went up to Kevin and I failed to tell him that I had an appointment at nine. So I guess I was treated as a walk in which I noticed that my vehicle sat out in the same parking space for an hour before it was taken back for service. I was not pleased about waiting an hour and a half at Bozard. If I knew that I would have been treated like a walk in I would have had my husband pick me up and pick my car up later. I think it would be a good practice in the future to have to representative to ask if you had an appointment. Needless to say I’m over being upset and I have learned from my bad experience to tell whoever I see in the future that I do have an appointment. More
by ritaosburn
Employees Worked With
Kevin Bressler
