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Bozard Ford Lincoln

St. Augustine, FL

Overview
Employees
Reviews
Vehicles
4.9
8,710 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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540 Outlet Mall Blvd

St. Augustine, FL

32084

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Showing 8,710 reviews

July 18, 2018

I had high expectation and they exceeded them! I went in because I am about to hit 36,000 miles and realized one of my backseat seatbelts was not working. I mentioned my rims were pitted even thou More

by RAYLAURAFREEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure his name
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Jul 19, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that our service department was able to take such great care of you. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help.

Helpful
July 18, 2018

Awesome and sweet I have been searching for a race red f250 for a while now. I finally found my dream truck at bozard. I was nervous at first but matt tudor and rick ga More

by MYLESWILLIE55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dotson, Matt Tudor
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Jul 20, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, and for the kind words about Matt and Rick. They are awesome at their job and we are so happy that they made your car shopping experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

Helpful
July 18, 2018

It was Scary!! My brake booster needed replace it was too scary to drive! The got me in quickly and took care of the problem quick and efficiently. Everyone was exc More

by kimwilkinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard with Valet service , Ashley Durst
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Jul 20, 2018 -

Bozard Ford Lincoln responded

Awesome! We are so pleased to hear that we were able to fix your car, and in a timely manner. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

Helpful
July 18, 2018

Awesome! The experience I had was fantastic! Went to look fell in love with my For Fusion. The way they treated me was more than I could have asked for . Very More

by RNESTER11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Bozard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Burt Mattman, Rick Dotson
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Jul 20, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, and for the kind words about Bo and Rick. They are awesome at their job and we are so happy that they made your car shopping experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

Helpful
July 18, 2018

Professional The service advisor listened to the problem. He clearly explained what was done to correct the problem. Service was completed in a timely manner. E More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Vecerkovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Alex and our service department was able to take such good care of you. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

Helpful
July 18, 2018

Excellent service My warning lights came on while driving to family reunion. Called Jeff Sparks at Bozard Ford . They delivered a loaner vehicle to me and picked up my More

by jag1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Jeff and our service department was able to take such great care of you. If we can do anything else to further assist you, please don't hesitate to reach out to us! We would love to help!

Helpful
July 17, 2018

Customer service Great customer service along with a fair deal. I was out the door with my new vehicle in 3 hours! Thank you FRANK AND ERIK More

by johnpepe007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank., Erik Shipley
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Jul 19, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, and for the kind words about Frank and Erik. They are awesome at their job and we are so happy that they made your car shopping experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

Helpful
July 17, 2018

Second vehicle purchased here! We had in mind what we wanted and price we were willing to spend. Got exactly that with a no hassel deal! Left with a smile:) More

by DIATON287
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Tudor, Rick Dotson
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Jul 19, 2018 -

Bozard Ford Lincoln responded

Awesome news! Thanks so much for the great review, and for the kind words about Derek and Rick. They are awesome at their job and we are so happy that they made your car shopping experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

Helpful
July 17, 2018

friendly service people Used this Ford dealer from previous good experience. We took our 13 year old Explorer in for service. Not worth the price to fix our older model veh More

by DIATON287
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Dippy
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Jul 19, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Nathan was able to take good care of you, and we were able to get you into something new! If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

Helpful
July 17, 2018

Staight forward buying experience Both my wife and I had a good experience with the online team at Bozard Ford. They were helpful and accommodating to our needs and requests. I would More

by JACOB.SHILLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharyl Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Mott
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Jul 19, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, and for the kind words about Johnny and Sharyl. They are awesome at their job and we are so happy that they made your car shopping experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

Helpful
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