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Bozard Ford Lincoln

St. Augustine, FL

5.0
8,740 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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540 Outlet Mall Blvd

St. Augustine, FL

32084

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Showing 8,740 reviews

July 21, 2018

new tires The only problem was that the wrong tires were either ordered or delivered and so the service took longer than scheduled. A loaner car was offered. More

by sharonhughes571
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Durst
Jul 23, 2018 -

Bozard Ford Lincoln responded

I am so sorry to hear that happen! If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help.

July 21, 2018

Excellant car buying experiance Great selection of used cars, the buying process was quick and easy from the sale to finance. All the employee's from sales, parts and service always More

by Reena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharyl Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to her that Sharyl was able to take such great care of you. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

July 21, 2018

thank you we were a long way from home and Allison was so nice and helpful. service was fast. thanks so much for helping during our vacation car issue. More

by SBERTRAM0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison
Jul 23, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Allison was able to take such great care of you! If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

July 21, 2018

Had a tough problem, it was handled in excellent way. I was very apprehensive that since my car was close to warranty deadline, the dealership would deny my claim. To the contrary, it was handled in a ver More

by bjdavis6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Jeff was able to take such good care of you! If we can do anything else to further assist you, please don't hesitate to reach out to us! We would love to help!

July 21, 2018

Another Amazing Experience I went in for Auto Butler and once there mentioned I thought there might be recalls. They did the auto butler, completed the recall work, AND fixed a More

by eric.ebert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2018 -

Bozard Ford Lincoln responded

Awesome!!! We are so pleased the hear that Jeff and our service department was able to take such great care of you! If we can do anything else to further assist you, please don't hesitate to reach out to us! We would love to help.

July 20, 2018

Excellent deal, friendly and efficient service The salesman I connected with online requested that I text him just prior to arrival so that he could have the car pulled up, which he did. He was fri More

by JaxJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Criscione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Dippy
Jul 23, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, and for the kind words about Jeremy and Nathan. They are awesome at their job and we are so happy that they made your car shopping experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us! We would love to help!

July 20, 2018

Awesome So I made an appointment for my Ford Focus. I wound up being on that side of town and some appointments cancel. So, I showed up for my oil change 2 1/ More

by rachaelherrerawest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Durst
Jul 23, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Ashley and our Quicklane department were able to take such great care of you. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help.

July 20, 2018

Service/ Oil Change Great Service! I will continue to bring my car back to Bozard for service employees are great and service is completed in a timely matter. More

by 1LARON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Piper Bueno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bressler, Jean Breval
Jul 23, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that our service department was able to take such great care of you! If we can do anything else to further assist you, please don't hesitate to reach out to us! We would love to help.

July 20, 2018

Honest. Quick. I would absolutely recommend them. They met every request I wanted and gave me an absolutely fair price on everything. I will be purchasing another ve More

by ryan@bluereefpoolservice.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Davis, Stuart Jones
Jul 23, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, and for the kind words about Ryan and Stuart. They are awesome at their job and we are so happy that they made your car shopping experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us! We would love to help!

July 20, 2018

Bought a mini van The staff was very friendly and helpful in the buying of our new to us but used mini van. Definitely would do business with them again. They were very More

by COFFEEQUEEN23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharyl Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James oldham, Jeff Eason, Tony Marinier
Jul 23, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, and for the kind words about our team. They are awesome at their job and we are so happy that they made your car shopping experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us! We would love to help!

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