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Bozard Ford Lincoln
St. Augustine, FL
9,899 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 9,899 reviews
October 16, 2018
Extended warranty purchase Thoroughly enjoyed my interaction with Eric Shipley on the purchase of the warranty from Ford Protect and Sam for her helpfulness with everything over Thoroughly enjoyed my interaction with Eric Shipley on the purchase of the warranty from Ford Protect and Sam for her helpfulness with everything over the phone. Great people! More
by EVOJIMMY
Verified Customer
October 16, 2018
Amazing Experience John Mott was amazing to work with! We will def be returning customers! Finance was very smooth as well and make the process enjoyable. Overall experi John Mott was amazing to work with! We will def be returning customers! Finance was very smooth as well and make the process enjoyable. Overall experience was GOLDEN! More
by lisa.cocchiara
Employees Worked With
John Mott
October 16, 2018
Someone dropped the ball I called to make an appointment for as dealer recall , tire rotation and an oil change. I was told that the process would probably take about half a d I called to make an appointment for as dealer recall , tire rotation and an oil change. I was told that the process would probably take about half a day. I scheduled the work to be done by the night shift which was convenient. Returning the next morning I found that someone had dropped the ball, the work was not completed. I was advised that they would get someone right on it and that it wouldn't take too long. (what about the half day) The work was completed in less then an hour and I was ready to go. Before leaving I was resetting the info center on the dash and it read that my tires had 25 lbs. pressure so I returned and they filled them up. I kinda wonder if all the work was completed properly. This is the first time I've ever had an issue, typically I give them a 5 rating. Sorry. More
by will0123
Employees Worked With
October 16, 2018
Done right I had some work done at a local shop and had to take it back several times and it still was not right. I went to Bozart Ford and explained to them tha I had some work done at a local shop and had to take it back several times and it still was not right. I went to Bozart Ford and explained to them that I just wanted it done right. I went for a ride with the mechanic and had the chance to tell him exactly what the problem was. When I picked it up, looked at it and drove it I could tell right away that it was done right. Thanks to the truck service department for getting it done right the first time. Ford F350 Super Duty owner Rick Reed More
by REEDHARLEY2
October 16, 2018
Wow what a great dealership BozardFord and Saint Augustine Florida is my favorite place to shop for a new truck. I Purchased a 2018 ford F1 50. Got a good price on a great truck BozardFord and Saint Augustine Florida is my favorite place to shop for a new truck. I Purchased a 2018 ford F1 50. Got a good price on a great truck. It is amazing the inventory of trucks available at BozardFord in Saint Augustine. If you’re looking for a Ford truck anywhere in Florida and South Georgia you need to check them out. More
by Rick Ginn
October 15, 2018
'Service on brakes Marsha, was extremely helpful., always kind and when I would get frustrated she always listened and talked to me in a helpful, cheerful tone. When th Marsha, was extremely helpful., always kind and when I would get frustrated she always listened and talked to me in a helpful, cheerful tone. When they needed to keep my car untill the brake issue's could be resolved, Marsha made sure that I had a car that I could use safely while my Grandchildren were riding in the car! Marsha went above and beyond what most people do! More
by Carol/Don
October 15, 2018
Awsome dealership This is the best dealership I have ever dealt with the people are awsome I wont go anywhere else. The staff Is the best when it comes to customer se This is the best dealership I have ever dealt with the people are awsome I wont go anywhere else. The staff Is the best when it comes to customer service. More
by batchmstr7
Employees Worked With
Ryan Davis, John Mott, Burt Mattman
October 14, 2018
Amazing customer service Bozard took a difficult situation and took care of everything for me from top to bottom. I trust you totally and will recommend to everyone! Bozard took a difficult situation and took care of everything for me from top to bottom. I trust you totally and will recommend to everyone! More
by whitneymanda
Employees Worked With
Erik Shipley, John Mott, Fred Harlow
October 14, 2018
Very Easy Transaction We found the car we were looking for online. They had it priced right and honored our offer. There were no games.They were all very transparent. Thank We found the car we were looking for online. They had it priced right and honored our offer. There were no games.They were all very transparent. Thank You More
by WPITZALIS
Employees Worked With
Lee Brewer, Ryan Davis, Burt Mattman
October 14, 2018
Bought a car Both the salesman and financial management listened and worked with us to make this deal, as this is our 2nd vehicle bought from dealership in 1 year. Both the salesman and financial management listened and worked with us to make this deal, as this is our 2nd vehicle bought from dealership in 1 year. More
by MAX06LAB
Employees Worked With
Barry Benjamin, Rick Dotson
