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Bozard Ford Lincoln
St. Augustine, FL
8,735 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,736 reviews
March 25, 2017
Great experience always very good service and very helpful. Zach sold me my new 2017 escape, and I am in love. Tom, Patrick and Adam did a great job finding me a good always very good service and very helpful. Zach sold me my new 2017 escape, and I am in love. Tom, Patrick and Adam did a great job finding me a good deal. Would definitely recommend! More
by REGISHAY8
Verified Customer
Helpful March 25, 2017
Buddy price is why I would recommend bozard ford Buddy was knowledgeable and patient and he found exactly what we were looking for. Also Alex V services our existing ford and is the best to deal w Buddy was knowledgeable and patient and he found exactly what we were looking for. Also Alex V services our existing ford and is the best to deal with. More
by Steven
March 25, 2017
Warranty Item Problem with constant moisture inside tail lamp assembly. The service department resolved this issue quickly. I look forward to having all my routine Problem with constant moisture inside tail lamp assembly. The service department resolved this issue quickly. I look forward to having all my routine vehicle maintenance being performed here. Bozard Ford is outstanding. Thank you Alex. More
by DEG1957
Employees Worked With
March 25, 2017
NOT HAPPY The plan was The Works Check-up and to look at rear window defrost to find out why it wasn't working. My appointment was at 9:45 am. Alek was my ser The plan was The Works Check-up and to look at rear window defrost to find out why it wasn't working. My appointment was at 9:45 am. Alek was my service advisor. After he explained that I had a 100.00 deductible to check out the rear window defrost I decided it wasn't worth the trouble. The truck only has 32K miles on it. I told Alex not to address the rear window issue and complete the Works Check-up. I leave the facility and come back at 11:30a.m.. I spoke with Alex and he said they just pulled it in for servicing. I received my invoice at 1:10 pm. If I have an appointment at 9:45 I expect my vehicle to be pulled in the shop shortly after. My time is very valuable to me and I am extremely upset with the lack of urgency your team place on a normal oil change. However, I will say this, I have always taken this vehicle that I bought from you to your quicklane service and I have also received CAi from your shop. I didn't have any issue then. Also, The battery tested fine on my report. The time prior to this visit a service advisor recommended a new 202.00 battery. The explanation for the difference was it was a different battery tester. I almost bought a battery because it was recommended, but this visit said it was fine. Shame on your people for trying to get 200.00 from me when I didn't need a new battery. More
by osu1jld
Employees Worked With
March 24, 2017
Just an oil change I could go to the nearest dealer but I don't. Prefer the Bozard/Ford Quick Lane folks. They're polite and do good work, and my preference. Bought it t I could go to the nearest dealer but I don't. Prefer the Bozard/Ford Quick Lane folks. They're polite and do good work, and my preference. Bought it there, service it there. More
by eaglesr244
Employees Worked With
March 24, 2017
Added Back Up Camera I love Board Ford, for their choice of vehicles and their service. We bought a 2014 mustang, the week after we brought it in for a back up camera to b I love Board Ford, for their choice of vehicles and their service. We bought a 2014 mustang, the week after we brought it in for a back up camera to be added, while there we tested the brand new F150 10 speed, same color as the Mustang and yes we bought that too. Mitch is a very knowledgeable sales person, I highly recommend Board ford for any car buying More
by BRITFL
Employees Worked With
Mitchell Stratton
March 24, 2017
Could not be happier!! I give Bozard Ford 5 stars because their team is amazing. Ryan provided great customer service and his patience is out of this world. He worked his ta I give Bozard Ford 5 stars because their team is amazing. Ryan provided great customer service and his patience is out of this world. He worked his tail off to get me into the car I wanted and he continues to go above and beyond after the sale. He stated if I had any problems or concerns that I could reach out to him and he wasn't lying. He's great at getting back to me even with his busy schedule. Eric in finance was great and his calm personality is very inviting. He explained everything in detail and didn't leave anything out. There was another guy I spoke with and I feel so bad that I forgot his name, but they all worked together in getting me financed with no money down and negative equity. I highly recommend Bozard Ford because they strive to please their customers. For anyone who is looking for the best salesman that will work hard for them I definitely recommend you call Ryan. He's awesome! More
by Angie.V80
Employees Worked With
Ryan Davis, Erik Shipley, Adam Williams
March 24, 2017
Don Gress is the best! When you need any service, I highly recommend asking for Don Gress to complete the work on your vehicle. He does first class work and you will be ve When you need any service, I highly recommend asking for Don Gress to complete the work on your vehicle. He does first class work and you will be very glad you asked for him. Everyone in the service area is always friendly and I appreciate the genuine concern from each of them when I visit. More
by David
March 22, 2017
Buddy is the Man at Bozard Buddy Price is an excellent car salesman and does a great job to work with you to get what you want. He will be the first person I go see when I buy m Buddy Price is an excellent car salesman and does a great job to work with you to get what you want. He will be the first person I go see when I buy my wife a new vehicle in the fall. More
by Cason
Employees Worked With
Buddy Price
March 22, 2017
Great Salesman Jim our salesman was incredibly personable and helpful. The only reason for not having a 5 star was the experience with the finance gentleman. He sai Jim our salesman was incredibly personable and helpful. The only reason for not having a 5 star was the experience with the finance gentleman. He said he was there to help us but that is not what if felt like at all. He was in a hurry and very pushy. More
by APPPRODUCTS
