Bozard Ford Lincoln

Quick and easy things to Eric and sharyl they made it Pleasa Thanks to Cheyrl and Eric my purchase was quick and easy, I plan on bringing all of my children here for their first purchase. Thanks Bozard.. Thanks to Cheyrl and Eric my purchase was quick and easy, I plan on bringing all of my children here for their first purchase. Thanks Bozard.. More

Excellent Overall great staff. Bob made this experience friendly and professional. I will recommend bozard to everyone for their next purchase. Tisch sold us ou Overall great staff. Bob made this experience friendly and professional. I will recommend bozard to everyone for their next purchase. Tisch sold us our second vehicle. As our first experience was great leading to the rebuy. Highly recommend bozard. More

Friendly and efficient service Brought in my vehicle (for recall) the second time, because the part was not available first time I had a scheduled appointment. Everything went well Brought in my vehicle (for recall) the second time, because the part was not available first time I had a scheduled appointment. Everything went well. More

Hope purchase The staff at this dealership is professional and friendly with no pushing. They listen and let us make the decisions. And they make recommendations The staff at this dealership is professional and friendly with no pushing. They listen and let us make the decisions. And they make recommendations that work for why we want. The time to complete paperwork was less than expected which was nice. More

New F-150 - Customer Service after purchase Jessie didn’t waste my time and gave me a good price right away. Zack was very know about the truck and answered all my questions. The followin Jessie didn’t waste my time and gave me a good price right away. Zack was very know about the truck and answered all my questions. The following is an update to my comments regarding Bozard Ford/Lincoln: About a week after I purchased an F-150, I stopped in the dealership at 7:45 pm on a Saturday (Derby evening). I did not realize the dealership closes at 7 pm on Saturdays but there were a couple sales folks still there. One salesman was in the parking lot and I ask him how to open and shut the rear window. He told me that he was helping someone else. I was standing by my truck when he walked right by me. Really? You can’t give me 10 seconds to show me where the button is located. There is no customer with him and he is by himself. I walked in the dealership and he asked me what I wanted. I told him that I was hoping he would show me how to open or shut the window and he walked off and never came back. When I purchased the truck, my salesman, Zack, was very nice and showed me but I forgot. I’m not interested in getting anyone in trouble. I realize everyone wants to go home at the end of the workday, but a few seconds and a little respect wouldn’t hurt. I ordered a Navigator from Bozard Lincoln last month which hasn’t arrived yet. If this is the kind of service that I can expect from Bozard, I won’t not be back. More

Excellent Courteous, friendly people. All went very smoothly. The thorough explanation of how things work and where to find settings,etc, was greatly appreci Courteous, friendly people. All went very smoothly. The thorough explanation of how things work and where to find settings,etc, was greatly appreciated. Five stars!!! More

Warranty Work Very thorough with the work performed. The staff is friendly and always eager to assist. Plus they wash and vacuum your vehicle when service is comp Very thorough with the work performed. The staff is friendly and always eager to assist. Plus they wash and vacuum your vehicle when service is complete. More

Oil change They are very friendly & always take good care of my car. I drive all the way from Jacksonville to get my car serviced here because i trust bozard! They are very friendly & always take good care of my car. I drive all the way from Jacksonville to get my car serviced here because i trust bozard! More

Recall My car was recalled for exhaust and seat bolts. We brought it in and Allison was our customer service rep on this. We were well taken care of by he My car was recalled for exhaust and seat bolts. We brought it in and Allison was our customer service rep on this. We were well taken care of by her. She was friendly, professional and knew exactly what needed to be done. I called later because the auxiliary outlet wasn't working also. She took care of all of our needs a timely fashion. More

Outstanding Recall Service Of particular note, the Bozard Ford Service Writer (known as "Tater") and the Recall Manager obtaining approval for the Recalled replacement of my 20 Of particular note, the Bozard Ford Service Writer (known as "Tater") and the Recall Manager obtaining approval for the Recalled replacement of my 2011 Ford Ranger passenger air bag was well in advance of my expectations. Further, the whole service experience was outstanding. More