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Bozard Ford Lincoln

St. Augustine, FL

4.9
8,711 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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540 Outlet Mall Blvd

St. Augustine, FL

32084

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Showing 8,711 reviews

September 27, 2016

Great atmosphere and people! The moment i step out of my car they assisted me with all the questions i had. They treated me like a family and friend instead of just a customer and More

by Maribel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Crespo, Rick Dotson
Sep 28, 2016 -

Bozard Ford Lincoln responded

We are happy to hear that you had a great experience while here with us! We always want to be sure our customers are well taken care of and happy! Thank you for taking the time to share your experience with us and we hope you are loving your new vehicle!

September 27, 2016

Tanya Tomanek is "The Best"! Ms. Tomanek is so incredibly knowledgeable of the vehicles. She explained the electronics in such a manner that they were easy and quickly usable (and More

by CC
Recommend Dealer
Yes
Employees Worked With
Letti Bozard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanya Tomanek
Sep 28, 2016 -

Bozard Ford Lincoln responded

Awesome to hear! We always want to be sure our customers are happy and well taken care of! Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!

September 26, 2016

Helpful technician just disappointed in outcome I purchased my 2013 Edge brand new from Bozard and in the span of 3 yrs I have had 4 batteries. Each time the battery was replaced by the Ford dealers More

by psychfl
Recommend Dealer
No
Employees Worked With
I thought the technician's name was King
Sep 28, 2016 -

Bozard Ford Lincoln responded

Thank you for taking the time to write your review! We send our sincere apologizes for your recent experiences with us! We value your feedback and appreciate you taking the time to speak with John Douglass our Quick Lane manager! We strive on making sure our customers and your vehicles are always well taken care of! We stand behind our product so it is truly disappointing on our end to hear you've had these issues. We will do all we can to make this right and look forward to seeing you at your appointment on Friday! Never hesitate to contact us we will always be sure to assist you in any way we can! Thank you so much!! Kristina Fenech Customer Experience Specialist (904)436-6304

September 26, 2016

the best yet arrived as set greeted and had me on my way very quick. a checkout of the lincoln was very thorough a very friendly staff and experience More

by gg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Tomanek
Sep 28, 2016 -

Bozard Ford Lincoln responded

Awesome to hear! Thank you for taking the time to share your experience with us. We are so happy that you were well taken care of! We look forward to the opportunity to serve you again in the future!

September 26, 2016

Wonderful service Tanya Tomanek at Bozard Ford Lincoln was fabulous. I received wonderful service from Tanya and all staff I encountered on my visit. They offer top n More

by zeusgizmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Tomanek
Sep 28, 2016 -

Bozard Ford Lincoln responded

Thank you for taking the time to share your experience with us! Tanya is awesome and always makes sure our customers get nothing but the best! We look forward to the opportunity to serve you again in the future!

September 26, 2016

Service Experience From greeting to check out - Bozard Ford is the best. Their service dept provides more than just service (which is great). They are looking out for More

by paulg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2016 -

Bozard Ford Lincoln responded

Marcia is great! She always wants so be sure our customers get nothing but the best! Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!

September 25, 2016

Miracle Worker John Ramirez of Bozard Ford worked miracles for my husband and me. He was so helpful and kind. We were underwater on our vehicle and he worked a dea More

by leigh carvin jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Shapiro
Sep 28, 2016 -

Bozard Ford Lincoln responded

John and Ryan are fantastic! They always want to be sure that our customers are very well taken care of. Thank you for taking the time to share your experience with us and we hope to serve you again in the future.

September 25, 2016

Service for my F-150 I set an appointment for my service of my F-150 for Sunday due to my busy schedule this was the only day I can get it done my appointment was at 2pm a More

by BF150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 28, 2016 -

Bozard Ford Lincoln responded

Great to hear! We are happy you had a great experience with us and we look forward to serving you again in the future!

September 24, 2016

Excellent Customer Service The experience I had at Bozard was excellent! I left with an amazing car and an even better price then I could have imagined. Tischler is an excellent More

by hollyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tischler Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2016 -

Bozard Ford Lincoln responded

We are so pleased to hear that you had you had a good experience while here with us. Tischler is great and always wants to be sure that our customers are well taken care of and happy! Thank you for taking the time to share your review with us and we hope you are loving your new vehicle!

September 22, 2016

A satisfied customer My experience at Bozard dealership was awesome, very relaxed being there and everyone friendly and ready to help. Johnny Mott and Rick Garcia were ama More

by Myjeaniegirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dotson, Johnny Mott
Sep 23, 2016 -

Bozard Ford Lincoln responded

Rick and Johnny are great! They always want to be sure that our customers are happy and well taken care of. We are happy to hear that you had a good experience with us. Thank you for taking the time to share your review with us and we hope you are loving your new vehicle!

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