Bozard Ford Lincoln
St. Augustine, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Excellent Customer Service at Bozard Ford Dealership My family were on vacation in St. Augustine last week. We had just sold my wife's car to a college student in need of a car; and so we decided to jus My family were on vacation in St. Augustine last week. We had just sold my wife's car to a college student in need of a car; and so we decided to just take a look while in Florida at SUV'S. My wife had done much research on SUV's and after dropping by the Bozard Dealership and communicating with their salesperson, Daniel Stone, we were prompted to go back and continue looking. Daniel Stone met with us on 3 occasions that week showing us various SUV's. Everytime we changed our thinking and wanted to see a different color or make between a Ford or Lincoln, Daniel was very accommodating and very kind. He was extremely cordial, considerate, and understanding that we were on vacation and needed time to consider our options. I travel the country teaching seminars to corporations on "Exceptional Customer Service"; and from my perspective on a scale from 0 to 10; I would give Daniel Stone and the Bozard Ford Dealership a "10". Kudos to your team for taking care of our family with a NEW 2017 Lincoln MKC Suv. William and Ranee Bullard More
Very good, prompt service I took my 2015 Lincoln MKZ in for service as well as several warranted items that needed to be checked and corrected. I was greeted warmly and they t I took my 2015 Lincoln MKZ in for service as well as several warranted items that needed to be checked and corrected. I was greeted warmly and they took my car back for service right away. I was offered a "loner" vehicle but I declined since I had come prepared for a long wait. My car was ready far sooner than I had expected and all the items appear to have been taken care of within that time. Marcia was very courteous and asked several questions to be sure she understood my problems before sending the car back to the mechanic. More
First Service on Lincoln I purchased my Lincoln MKZ at Bozard. They treated us like family from the start. I serviced my new car a few days ago because my front right tire bl I purchased my Lincoln MKZ at Bozard. They treated us like family from the start. I serviced my new car a few days ago because my front right tire blew out. The service was great. I was impressed when I got in my car that they had completely cleaned and vacuumed my car. When I got home I took a closer look at my tire replacement and was disappointed that my wheel had rubber tire marks from the blow out. I was disappointed that the service man didn't take the time to clean the wheel. Other than that, they did a terrific job. More
Best service department! Bozard does not disappoint! Superb service in a timely manner. Ed Roberts goes above and beyond like no other. I have been a customer of Boxard for 17 Bozard does not disappoint! Superb service in a timely manner. Ed Roberts goes above and beyond like no other. I have been a customer of Boxard for 17 years and Regis is the best service department staff ever More
Car lost all power when on a return home trip I called for service on a Friday a.m. after our vehicle barely got home, having stalled and then had no power whatsoever. My service rep, Jeff Sparks I called for service on a Friday a.m. after our vehicle barely got home, having stalled and then had no power whatsoever. My service rep, Jeff Sparks ,said that even though they had a bag log from the previous day to bring it in so that he could see what could be done. The problem was identified as a Throttle Control gone bad (car had only 7600 miles), and they were able to correct the problem and get the car back by early afternoon. I am pretty happy with this kind of response for an emergency situation and I thank Jeff for his successful efforts to get us rolling again. More
Customer satisfaction I was very impressed with the attention you receive as soon as you walk through the doors. This attention for detail was also reflected in the service I was very impressed with the attention you receive as soon as you walk through the doors. This attention for detail was also reflected in the service performed. The service department is always busy but they treat you like you are their only customer. Very impressive More
Wonderful experience as always Chase Burnett is the best salesman one could ever have. He pays very close attention to what you are wanting and then makes the process so easy. I Chase Burnett is the best salesman one could ever have. He pays very close attention to what you are wanting and then makes the process so easy. I am so excited about my new EDGE. This is my 3rd one. The car fits my personality so well. The changes though minor on the 2016 model are awesome. Ford must really listen because the improvements really make life easier. One additional comment. The showroom and Quick Lane waiting areas are always so relaxing, I feel like I am at home. More
Second time and still great This was my second time to buy a car from Bozard. The second time was as easy as the first. Very professional group of employees and very friendly. Th This was my second time to buy a car from Bozard. The second time was as easy as the first. Very professional group of employees and very friendly. They are definitely a dealer above the rest. Just be straight with them on the deal and they'll be straight with you. I only buy through the Internet and reach my deal and price there before I agree to come look at the car. I did and the car was exactly as described. I even found one thing they didn't (not obvious and not major) and they agreed to address it without question. You can't beat that. Thanks! More
Welcoming staff Got exactly what I wanted! The staff is just great. I was very satisfied with the service and the outcome of my car shopping. It was hassle free and t Got exactly what I wanted! The staff is just great. I was very satisfied with the service and the outcome of my car shopping. It was hassle free and they did everything that they could have done to make sure I got what I wanted. I would definitely shop here again. More
Best dealership This is the best dealership in town. My husband and I purchased two vehicles last week from Bozard Ford. Our salesman was Luis Crespo and he was ama This is the best dealership in town. My husband and I purchased two vehicles last week from Bozard Ford. Our salesman was Luis Crespo and he was amazing. Luis is efficient, polite, and helped us for many hours to get the best deal. My husband and I will definitely be returning to Bozard Ford. I highly recommend if anyone needs a vehicle, to stop by and speak with Luis Crespo. Thanks again for all your hard work, Jill and Bryan Horne More