Bozard Ford Lincoln

Outstanding Experience From buying a 2016 F-150 to a quick visit to the awesome quick lane right across the street, the service, professionalism, enthusiasm, and willingness From buying a 2016 F-150 to a quick visit to the awesome quick lane right across the street, the service, professionalism, enthusiasm, and willingness to go above and beyond the call of customer satisfaction has redefined the concept of customer service for me. Jena and Rick stayed very late to help me pick and buy the right vehicle for my family and I. To Bozard Ford: Sustain whatever mission statement it is you have, and the way you are getting the mission accomplished. (Hire more guys like Moose- he was the guy who got me in the door in the first place and he was never pushy or rude.) To a prospective car buyer: This is the place to go, don't bother looking any further. No one is going to run out on the lot and badger you here, they offer help and leave you alone if that is what you want. More

Had the best experience didn't have to worry about a thing. Just wanted to say that John Ramirez and Ryan Shapiro made it so easy for me to get my car. Didn't think I would be having to buy a car again this soo Just wanted to say that John Ramirez and Ryan Shapiro made it so easy for me to get my car. Didn't think I would be having to buy a car again this soon. Having been through alot this past month wasn't looking forward to it. But they made the experience has a new chapter in my life a new start. Words can't explain how much it met there help. So thank you for that and will always have my business. More

maintiance between quicklube and the main service center excellent care was given to the point of being the first time since I owned my new first 3 years now tha between quicklube and the main service center excellent care was given to the point of being the first time since I owned my new first 3 years now that the proper oil amount was put in the car called Ford they could care less but Boazrd does thank you More

Purchase/order F 150 Henry Rowe was outstanding, he kept in touch, provided updates and advice and was the consumate professional. However the used car guy who valued m Henry Rowe was outstanding, he kept in touch, provided updates and advice and was the consumate professional. However the used car guy who valued my trade in was not reasonable; after initially low balling my trade in value I was forced to go to Carmax, who provide an offer of $3000 highher. After providing documentaion of the Carmax offer, he refused to match and still came in $1200 short. So instead of 1 stop shopping, i had to go to Carmax to trade in my vehicle; just a lot of wasted time and energy.............. More

Wow! I didn't know I even had this warranty! After my check engine light came on in my 2011 Ford Ranger, I brought my truck in for diagnosis and ended up having my entire catalytic converter repl After my check engine light came on in my 2011 Ford Ranger, I brought my truck in for diagnosis and ended up having my entire catalytic converter replaced at no cost to me! This was covered by the 8 year/80,000 mile warranty on my truck. Always, a great experience at Bozard! More

new oar purchase I am a repeat customer and happy to say i have always been pleased with the entire staff at Bozard L:Lincoln Ford. The two staff members i interac I am a repeat customer and happy to say i have always been pleased with the entire staff at Bozard L:Lincoln Ford. The two staff members i interact mostly with are Tom Krell and Frank Severious. They are both very professional, friendly and very knowledgeable at their job. Somehow they always get the deal done and i am very grateful for their assistance. Rod & Jennifer Ingels More

Not "quick" The people was very disorganized. Lost my appointment info., put on a wait list, lost my keys, gave me a rental, then found my keys. The people was very disorganized. Lost my appointment info., put on a wait list, lost my keys, gave me a rental, then found my keys. More

"Pleasant experience" After buying many cars over a 60 year period I have to say this was the most pleasant buying experience ever. The staff were the most informed about t After buying many cars over a 60 year period I have to say this was the most pleasant buying experience ever. The staff were the most informed about their product that I have ever encountered and their happy attitude showed that they truly enjoyed their job. Of course they are there to sell cars but I also felt they wanted me to be pleased and confident with my decision. Carlos seemed to know exactly what I was looking for and when it came to signing all the paperwork Rick was extremely helpful with explaining all the fine points of the extended warranties that are available on a pre-owned vehicle. Because of his help and advice I elected to extend the bumper to bumper warranty. This makes for a really stress less driving experience. Thanks guys I love my truck, Carl Brilliant St. Augustine More

Great Buying Experience From the moment I walked in the staff was courteous, knowledgeable, and efficient. Luis, my sales associate, had me in the right vehicle within 30 mi From the moment I walked in the staff was courteous, knowledgeable, and efficient. Luis, my sales associate, had me in the right vehicle within 30 minutes of being on property! More

CEL was lit. Marcia took great interest and care of me and my problem. You have a tremendous asset in Marcia. She and your staff are why we by-pass other Ford deal Marcia took great interest and care of me and my problem. You have a tremendous asset in Marcia. She and your staff are why we by-pass other Ford dealers to provide our automotive needs. Service was taken care of promptly and the car returned cleaner than when we brought it in. Thanks You, Jim Trice More