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Bozard Ford Lincoln

St. Augustine, FL

4.9
8,704 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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540 Outlet Mall Blvd

St. Augustine, FL

32084

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Showing 8,704 reviews

August 23, 2016

Welcoming Bozard Ford creates a very welcoming atmosphere to the general public at all of their events and welcomes everyone to participate in their programs. G More

by A R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Tomanek
Aug 24, 2016 -

Bozard Ford Lincoln responded

We are so happy to hear that you had a great experience while here with us! Tanya is great and always wants to be sure that our customers are happy and well taken care of. Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

August 23, 2016

Best experience at a dealership Our recent visit to Bozard was the best car buying experience we've had in a long time. Most dealers want to haggle the entire time but Mike and Tom w More

by BrittKneeStAug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Reinard, Rick Dotson, Mike Mitchell
Aug 24, 2016 -

Bozard Ford Lincoln responded

Awesome to hear! Mike, Rick and Tom are fantastic and always want to be sure that our customers get noting but he best while here with us! We are happy to hear that you had a great experience while here with us. Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future!

August 23, 2016

Outstanding Experience From buying a 2016 F-150 to a quick visit to the awesome quick lane right across the street, the service, professionalism, enthusiasm, and willingness More

by eric.ebert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn McStine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Dotson, Jena Thomas, Ryan Davis
Aug 23, 2016 -

Bozard Ford Lincoln responded

Ryan, Jena, Dawn and Rick are great! We are so happy to hear that you had a such a great experience with us! We always want to be sure our customers get nothing but the best while here and are well taken care of. Thank you for taking the time to share your experience with us and we hope you are loving your new vehicle!

August 23, 2016

Had the best experience didn't have to worry about a thing. Just wanted to say that John Ramirez and Ryan Shapiro made it so easy for me to get my car. Didn't think I would be having to buy a car again this soo More

by tracynute
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Shapiro
Aug 24, 2016 -

Bozard Ford Lincoln responded

John and Ryan are great! They always want to be sure that our customers are very well taken care of and happy. Thank you for taking the time to share your experience with us and we hope you are loving your new vehicle!

August 22, 2016

maintiance between quicklube and the main service center excellent care was given to the point of being the first time since I owned my new first 3 years now tha More

by KKALEX56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Vecerkovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Piper Bueno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stewart Durden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2016 -

Bozard Ford Lincoln responded

We are so happy to hear you were well taken care of while here with us! We always want to be absolutely sure that our customers are happy and get nothing but the best! Thank you for sharing your experience with us and we look forward to the opportunity to serve you again in the future!

August 22, 2016

Purchase/order F 150 Henry Rowe was outstanding, he kept in touch, provided updates and advice and was the consumate professional. However the used car guy who valued m More

by smalick1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Rowe
Aug 26, 2016 -

Bozard Ford Lincoln responded

Thank you so much for your feedback, and for the great review of Henry's service. He does a great job, and works hard to provide a very professional experience. We do also apologize that the other aspects of your purchase did not go as smoothly. We work hard to provide a great experience, and it is never good to hear when we miss that mark. I would like the opportunity to make this right. If you have a moment, please contact me directly by phone or email. Thank you again, Kristina Fenech Customer Relations Specialist (904)436-6304 kfenech@bozard.com.

August 21, 2016

Wow! I didn't know I even had this warranty! After my check engine light came on in my 2011 Ford Ranger, I brought my truck in for diagnosis and ended up having my entire catalytic converter repl More

by CMudgette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Vecerkovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2016 -

Bozard Ford Lincoln responded

Awesome to hear! Alex is great and he is always sure our customers are very well taken care of and get nothing but the best! Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!

August 20, 2016

new oar purchase I am a repeat customer and happy to say i have always been pleased with the entire staff at Bozard L:Lincoln Ford. The two staff members i interac More

by Rod Jen Ingels
Recommend Dealer
Yes
Employees Worked With
Tom Krell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Siekierski, Frank Serverius, Rick Dotson, Ty Myers
Aug 22, 2016 -

Bozard Ford Lincoln responded

Awesome to hear! We are happy that you had a great visit with us and were well taken care of. We always want to be sure our customers are happy and get nothing but the best! Thank you for taking the time to share your experience with us and we hope you are loving your new vehicle!

August 20, 2016

Not "quick" The people was very disorganized. Lost my appointment info., put on a wait list, lost my keys, gave me a rental, then found my keys. More

by ELAHK_2000
Recommend Dealer
No
Employees Worked With
Didn't look at names.
Aug 25, 2016 -

Bozard Ford Lincoln responded

I would like to apologize for your recent experience with us! We strive on making sure that every visit you're well taken care of and feel we may have missed our mark! We are continuously working on the wait time and overall process in our Quick Lane. We have made many improvements but appreciate your feedback as that is the only way we know which areas still need it. Please contact me directly as we would like to make this right! Kristina Fenech Customer Relations Specialist (904)436-6304

August 18, 2016

"Pleasant experience" After buying many cars over a 60 year period I have to say this was the most pleasant buying experience ever. The staff were the most informed about t More

by BRILLIANTSTAG
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Gibbs, Rick Dotson
Aug 18, 2016 -

Bozard Ford Lincoln responded

Carlos and Rick are great! They are always sure our customers are well taken care of and get nothing but the best! We are happy to hear you had a great experience here with us. Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future!

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