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Bozard Ford Lincoln

St. Augustine, FL

5.0
8,754 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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540 Outlet Mall Blvd

St. Augustine, FL

32084

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Showing 8,754 reviews

August 28, 2016

We have always been satisfied when deal with Bozard Lincoln We had the good fortune to meet with Tanya Tomanek, Lincoln Concierge Manage, at Bozard Lincoln. She had set up a opportunity to try a New Lincoln for More

by Lincoln man
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tanya Tomanek
Aug 29, 2016 -

Bozard Ford Lincoln responded

Tanya is awesome!! She is always sure that her customers get nothing but the best and are very well taken care of! Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!

August 28, 2016

Fast and Professional I live 5 minutes from another Ford dealership but choose to come to Bozard for all my vehicles and service. Sonya in service was a blast to work with. More

by circlet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonya Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2016 -

Bozard Ford Lincoln responded

We are happy to hear you always have a great experience and always choose us! Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future!

August 27, 2016

Awesome Bozard ford went above and beyond what they were required to do. I purchased an 2006 F-350 4x4 as is Three months ago and have had a few issues an More

by gregblanton59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Vecerkovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2016 -

Bozard Ford Lincoln responded

Alex is great! We are so happy to hear that you had a great experience while here with us. We always want to be sure that our customers are well taken care of and happy. Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

August 27, 2016

Amazing. Working with Chase was absolutely wonderful! He really took into considerations our wants and was willing to help us find our perfect vehicle. He was More

by ACousins12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Burnett
Aug 29, 2016 -

Bozard Ford Lincoln responded

Awesome to hear. Chase is great and always wants to be sure that his customers are well taken care of and get nothing but the best. Thank you for taking the time to share your experience with us and we hope you are loving your new vehicle!

August 26, 2016

Outstanding service Plenty to do while waiting car service. Even talked with friendly employees. Even had TV and Shuffleboard to entertain myself. Great place and recomme More

by Summerbetsy3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bressler
Aug 29, 2016 -

Bozard Ford Lincoln responded

We are pleased to hear that you had a great experience while here with us. We always want to be sure that our customers are well taken care of and happy. Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future!

August 26, 2016

Warm atmosphere with plenty to do while waiting I was pleased with the space and accomodations, cookies, water, popcorn etc. while waiting. I would give 4 1/2 stars but it wasn't an option. The st More

by CSTAN247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2016 -

Bozard Ford Lincoln responded

Thank you for taking the time to share your experience with us! We are happy to hear that you enjoyed your experience with us and we look forward to the opportunity to serve you again in the future!

August 26, 2016

Poor service experience Went in for simple service which ended up taking 2.5 hours for oil change. Once I picked up my truck there was so much oil and grease on the steering More

by lurch61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed Roberts
2.0
This rating includes all reviews, with more weight given to recent reviews.
Stewart Durden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2016 -

Bozard Ford Lincoln responded

I would like to apologize for your recent experience! We strive on making sure our customers are always in and out in a timely manner as well as delivering your vehicle back to you with a complimentary vacuum and wash. Quick Lane wait time is something we are continuously working to improve and truly value your feedback. We are disappointed to hear we've missed our mark with you! We want to make this right! Please give me a call directly as I would like the opportunity to make this up to you! Thank you so much and I look forward to speaking with you! John Douglass Quick Lane Manager (904)436-6064

August 25, 2016

LINCOLN DATE NIGHT TANYA WAS EXTREMELY GRACIOUS. HER PRODUCT KNOWLEDGE WAS OUTSTANDING. A TRUE ASSET TO YOUR COMPANY. SHOULD WE CONSIDER A PURCHASE, BOZARD WOULD BE AT More

by bob c
Recommend Dealer
Yes
Employees Worked With
Tanya Tomanek
Aug 26, 2016 -

Bozard Ford Lincoln responded

Tanya is great! Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future!

August 25, 2016

Fast and Easy service Wow, what else can I say The sales team was great. They met all my expectations when looking for options with my specific requirements. I went in tryi More

by bryanhorne13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Crespo, George Clark, Erik Shipley
Aug 25, 2016 -

Bozard Ford Lincoln responded

Luis, George and Erik are fantastic! They are always sure that our customers are very well taken care of and happy! Thank you for taking the time to share your experience with us and we hope you are loving your new vehicle!

August 25, 2016

Always had a great experience with each vehicle Bought over six vehicles from this dealership and had a great experience with Luis. He works very hard on meeting our needs and being professional. More

by Ron Riddle
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Crespo
Aug 26, 2016 -

Bozard Ford Lincoln responded

We are pleased to hear that you had a great experience while here with us! We always want to be sure that our customers are well taken care of and happy! Thank you for taking the time to share your review with us and we hope you are loving your new vehicle!

Sep 18, 2019 -

Ron Riddle responded

Thanks again Louis I always know I can count on you

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