Bozard Ford Lincoln

Ripped Off I paid 34k for a 20k vehicle. Had a lot going on at the time so I didn't think it through but now I'm stuck with a crazy payment unless I default. I paid 34k for a 20k vehicle. Had a lot going on at the time so I didn't think it through but now I'm stuck with a crazy payment unless I default. More

wrong diagnoses in which cost me over $1800.00 in repairs A/C unit was blowing through defrost vents. took it to Bozard, first they thought it was the control head and it was not. then they said it was the ev A/C unit was blowing through defrost vents. took it to Bozard, first they thought it was the control head and it was not. then they said it was the evaporator core door was broken. wanted to charge me over $1100.00 to fix. took their diagnoses to another dealer, they replaced the cover charging me $846.00. that did not fix the problem. took it back to Bozard and spoke with the Service Manager, he told me it was the core cover door. the service guy also told me it was the core cover door that was broken. took the vehicle to a shop specializing in fords. they told me it was a broken door but not the evaporator core cover door. vehicle finally fixed at another cost of over $900.00. wouldn't by a toy vehicle from them and will never take a vehicle back to them. I will say that Marcia in service was very polite and helpful to the point that she could. More

Oil change It took 1 hour and 45 minutes for an oil change at a place with the name FAST LANE... After I was notified that the service was complete it was anothe It took 1 hour and 45 minutes for an oil change at a place with the name FAST LANE... After I was notified that the service was complete it was another 22 minutes until I was handed my key fob. More

Focus They Found the problem before we knew an found its was under warranty an got it resolved quickly in a timely manner thank you bozard ford They Found the problem before we knew an found its was under warranty an got it resolved quickly in a timely manner thank you bozard ford More

I needed help with my new car. I bought a new car in November from here and the week before last it broke down. I was anxious to see what was wrong and brought it in right away. I w I bought a new car in November from here and the week before last it broke down. I was anxious to see what was wrong and brought it in right away. I was greeted immediately and was helped efficiently. The gentleman gave me a rental for the weekend and called me to give me updates on my car. I will always bring my car here when I need service! More

Service Jeff Sparks makes this the best service department that I have ever used. he takes the time to listen and resolves the things that need to be fixed . Jeff Sparks makes this the best service department that I have ever used. he takes the time to listen and resolves the things that need to be fixed . Thank You More

Thanks again folks! Great job Jeff and Frank! They kept in contact over several months sending me vehicle every few weeks trying to find my next Jeep. Sure enough when Great job Jeff and Frank! They kept in contact over several months sending me vehicle every few weeks trying to find my next Jeep. Sure enough when they said they found, they found it. I was there within an hour and bought it on the spot. Thank you for listening to what I wanted and finding exactly what we were searching for! More

6th Vehicle Purchase at Bozard Over the past 11 years, I have purchased 5 vehicles from Bozard for either myself or other family members. So when my daughter needed a new car, it wa Over the past 11 years, I have purchased 5 vehicles from Bozard for either myself or other family members. So when my daughter needed a new car, it was only natural to choose to go to Bozard. This was a first time experience for her having a vehicle in her name. This 6th transaction with Bozard was by far the best experience ever in the past 11 years thanks to Rick Garcia and Mike Mitchell. Mike is definitely top notch when it comes to sales. My daughter drove quite a few cars before deciding on THE one and he was so very patient, friendly and knowledgeable throughout the entire process. Rick was amazing throughout an out of the ordinary lending experience. His vast knowledge in the area of lending definitely was a huge advantage. He took the time to explain each step to my daughter. My daughter walked away from her first car buying experience and said that wasn't so bad because Rick and Mike were so nice. When she has to buy her next vehicle she will be going back to Bozard. In the next year, I will be purchasing a vehicle for myself and when that time comes I am definitely requesting both Mike and Rick to help me navigate this process. Both Mike and Rick are wonderful assets to Bozard! More

PremiumCARE 60,000 mile service -- went as expected -- friendly staff -- will return Always a pleasure to see Henry Rowe -- Henry always has a smile and will ma 60,000 mile service -- went as expected -- friendly staff -- will return Always a pleasure to see Henry Rowe -- Henry always has a smile and will make time to chat for A few minutes -- want to thank Ed Roberts and Alex Vecerkovic for their assistance with service More

New Truck Purchase I purchased a 2016 F-150 Lariat and the process couldn't have been more simple and fast. Luis Crespo was a pleasure to deal with and could not be more I purchased a 2016 F-150 Lariat and the process couldn't have been more simple and fast. Luis Crespo was a pleasure to deal with and could not be more accommodating. In fact he even let me take a New F 150 home the night before I decided to purchase because I wanted to show my wife and family a particular color and get a feel for the truck. Luis did not pressure me in the least bit to buy from Bozards. The Financing of my vehicle was conducted through AJ Miller and we had told him that we had a limited time to get through the financing portion and he expedited the whole process and made the transaction short and easy. I was impressed with both Luis and AJ. They were both very knowledgeable and professional. More