Bozard Ford Lincoln

Service Excellent customer service by Marcia Nelson. We service our fleet vehicles there and am pleased with Bozard's service staff and their attention to det Excellent customer service by Marcia Nelson. We service our fleet vehicles there and am pleased with Bozard's service staff and their attention to detail. More

Service Marcie is just a fantastic person to work with. Brought the car in for a routine service, was provided a courtesy car, and beginning to end, i was the Marcie is just a fantastic person to work with. Brought the car in for a routine service, was provided a courtesy car, and beginning to end, i was there less than 20 minutes. Her follow up was also outstanding, letting me know when the car was ready to be picked up, communicating by both email and phone. Other staff were also friendly and accommodating. More

FABULOUS FORD SERVICE If you own a FORD and need work done, be sure to call and ask for Marcia Nelson! Not only is she friendly friendly friendly, but she is professional If you own a FORD and need work done, be sure to call and ask for Marcia Nelson! Not only is she friendly friendly friendly, but she is professional and knows how to listed and get you what you need. They don't make them like her anymore ~ she really knows how to make a customer feel "serviced". More

Top Quality Service Met with Mr. Jeff Sparks on the service of my 2014 F-150 Lariat, he provided me with all the answers to my questions concerning the service, he was ve Met with Mr. Jeff Sparks on the service of my 2014 F-150 Lariat, he provided me with all the answers to my questions concerning the service, he was very concerned with my transportation needs and quickly got me set up with a rental, put me at ease on Bozard taking care of the maintenance issue. Upon arrival for picking up my truck, Mr. Sparks provided Top Shelf Service, went over the repairs in detail and assured me that the service performed was Top Quality! This is my first experience of having service done for a warranty issue, Mr. Sparks was very concerned that my vehicle would be very safe on the roadway. My vehicle was released back to me as if just left the showroom floor, very clean! Thanks Bozard Ford!! More

Dawn McStine is Your Best Ambassador! We now own a 2015 Lincoln because of Dawn McStine (and Henry Rowe)! Both provided exceptional customer service, but Dawn got us started down the path We now own a 2015 Lincoln because of Dawn McStine (and Henry Rowe)! Both provided exceptional customer service, but Dawn got us started down the path as a loyal Bozard customer. I also own a 2002 Ford and have had it serviced at Quick Lane since we retired and moved to St. Augustine last year. We first met her then and really felt comfortable with her and her advice, and continued to come back to Bozard because of Dawn. I doubt that I would have walked across the street to meet with Henry and buy the Lincoln if not for Dawn's consistently superior customer service and ready smile! More

Very Satisfied with my purchase I was very satisfied with my experience at Bozard Ford. While I was waiting for my oil change at the Quick Lube I walked over to look at the new Musta I was very satisfied with my experience at Bozard Ford. While I was waiting for my oil change at the Quick Lube I walked over to look at the new Mustangs on the lot and I was approached by Jana Thomas. I told her that I may be in for a new Mustang if I could trade in my 2 Fords (2011 Fusion and a 2013 Fiesta). I told her that if we could work out a good deal on a Mustang convertible that I would be interested. Jana was very helpful and didn't pressure me in any way. I am very satisfied and bought my Mustang convertible. More

Recall Service Work I had to bring in my 2011 Explorer for a couple of recall items. I took the opportunity to take advantage of Lincoln's Date Nite program. The Date Nit I had to bring in my 2011 Explorer for a couple of recall items. I took the opportunity to take advantage of Lincoln's Date Nite program. The Date Nite Lincoln made the inconvenience of having to do recall work not inconvenient at all! Great service as always from Bozard too, More

Good people to trade with. Frank Serverius was very helpful and pleasant to deal with as was A.J.Miller.The F150 truck is a great vehicle with a very good ride.Thanks Frank for Frank Serverius was very helpful and pleasant to deal with as was A.J.Miller.The F150 truck is a great vehicle with a very good ride.Thanks Frank for your help. More

The Best Ford Dealership! We took our Edge to three out-of-state dealerships while we were traveling this summer for routine maintenance and some concerns. We asked two of the We took our Edge to three out-of-state dealerships while we were traveling this summer for routine maintenance and some concerns. We asked two of the dealerships about a noise we heard in the brake system. Neither found any issue. I came home and took it to Bozard and my service adviser, Marsha, guessed the issue and the service technicians came back with that diagnostic and confirmed her guess. Also, having been in those other dealerships recently, I was reminded how Bozard goes above and beyond in customer service - free car washes, nice waiting room facilities with snacks and drinks and clean TV shows, knowledgeable and friendly employees who care, I received a complementary rental car onsite, and more. They really do spoil us! They are quite worth driving half an hour to get my car serviced here. Thank you, Bozard and specifically, Marsha! More