Bozard Ford Lincoln

Excellent experience We were shopping for a new Ford and Bozard Ford was highly recommended by a friend. Henry Rowe was the man to deal with. We called Henry and made the We were shopping for a new Ford and Bozard Ford was highly recommended by a friend. Henry Rowe was the man to deal with. We called Henry and made the deal over the phone. No one could compete with his price and friendly attitude. He sincerely wanted to help us make the best deal available. Then we dealt with Rick Garcia in finance that made certain we understood every aspect and took time to explain things that we had not considered. As a woman, I greatly appreciate both men talking directly to both, me and my husband, instead of so often dealing mostly with the man. I felt very comfortable and confident when we left. Henry gave me a great tutorial on how to operate all the new features on my Ford Escape. I don't need to shop anywhere else. More

Outstanding staff , especially Kevin Noble.our sales guide ! We were going to buy a new Explorer at another dealership and visited Bozard Ford just to look at colors before we ordered the car. We met Kevin Noble We were going to buy a new Explorer at another dealership and visited Bozard Ford just to look at colors before we ordered the car. We met Kevin Noble .our salesperson . who displayed professionalism, outstanding product knowledge and great patience. We decided to order the vehicle with Kevin and it was a pleasure to do business with him. I have since recommended Kevin and Bozard Ford to 2 neighbors. More

Winning Service Nathan explained everything to me, got the car repaired and back to me a day early. I had sworn off Ford because of an experience with another dealer Nathan explained everything to me, got the car repaired and back to me a day early. I had sworn off Ford because of an experience with another dealership, but now that the problem is fixed, I'll be looking at Fords when I replace my second car next Spring, but only at Bozard Ford. I saw a lot of smiling faces while I was there, which tells me someone is doing something right. More

Service Excellent customer service by Marcia Nelson. We service our fleet vehicles there and am pleased with Bozard's service staff and their attention to det Excellent customer service by Marcia Nelson. We service our fleet vehicles there and am pleased with Bozard's service staff and their attention to detail. More

Service Marcie is just a fantastic person to work with. Brought the car in for a routine service, was provided a courtesy car, and beginning to end, i was the Marcie is just a fantastic person to work with. Brought the car in for a routine service, was provided a courtesy car, and beginning to end, i was there less than 20 minutes. Her follow up was also outstanding, letting me know when the car was ready to be picked up, communicating by both email and phone. Other staff were also friendly and accommodating. More

FABULOUS FORD SERVICE If you own a FORD and need work done, be sure to call and ask for Marcia Nelson! Not only is she friendly friendly friendly, but she is professional If you own a FORD and need work done, be sure to call and ask for Marcia Nelson! Not only is she friendly friendly friendly, but she is professional and knows how to listed and get you what you need. They don't make them like her anymore ~ she really knows how to make a customer feel "serviced". More

Top Quality Service Met with Mr. Jeff Sparks on the service of my 2014 F-150 Lariat, he provided me with all the answers to my questions concerning the service, he was ve Met with Mr. Jeff Sparks on the service of my 2014 F-150 Lariat, he provided me with all the answers to my questions concerning the service, he was very concerned with my transportation needs and quickly got me set up with a rental, put me at ease on Bozard taking care of the maintenance issue. Upon arrival for picking up my truck, Mr. Sparks provided Top Shelf Service, went over the repairs in detail and assured me that the service performed was Top Quality! This is my first experience of having service done for a warranty issue, Mr. Sparks was very concerned that my vehicle would be very safe on the roadway. My vehicle was released back to me as if just left the showroom floor, very clean! Thanks Bozard Ford!! More

Dawn McStine is Your Best Ambassador! We now own a 2015 Lincoln because of Dawn McStine (and Henry Rowe)! Both provided exceptional customer service, but Dawn got us started down the path We now own a 2015 Lincoln because of Dawn McStine (and Henry Rowe)! Both provided exceptional customer service, but Dawn got us started down the path as a loyal Bozard customer. I also own a 2002 Ford and have had it serviced at Quick Lane since we retired and moved to St. Augustine last year. We first met her then and really felt comfortable with her and her advice, and continued to come back to Bozard because of Dawn. I doubt that I would have walked across the street to meet with Henry and buy the Lincoln if not for Dawn's consistently superior customer service and ready smile! More

Very Satisfied with my purchase I was very satisfied with my experience at Bozard Ford. While I was waiting for my oil change at the Quick Lube I walked over to look at the new Musta I was very satisfied with my experience at Bozard Ford. While I was waiting for my oil change at the Quick Lube I walked over to look at the new Mustangs on the lot and I was approached by Jana Thomas. I told her that I may be in for a new Mustang if I could trade in my 2 Fords (2011 Fusion and a 2013 Fiesta). I told her that if we could work out a good deal on a Mustang convertible that I would be interested. Jana was very helpful and didn't pressure me in any way. I am very satisfied and bought my Mustang convertible. More