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Bozard Ford Lincoln

St. Augustine, FL

5.0
9,807 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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540 Outlet Mall Blvd

St. Augustine, FL

32084

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Showing 9,808 reviews

May 11, 2016

Taurus 30K mile Great reception, quick processing, car delivered on time, and cleaned top to bottom. Not sure if they could have exceeded my expectations any higher. More

by TAREDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonya Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2016 -

Bozard Ford Lincoln responded

We are glad to hear that you had a great experience while here with us! We always want to be sure that our customers are completely happy and well taken care of. Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future.

May 09, 2016

Accessory department Billy Ardnt was working in the accessory shop when I was there. He was professional and knowledgeable regarding the additional items installed on my n More

by nothanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy (BadBoyBil) Arndt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2016 -

Bozard Ford Lincoln responded

We are so glad to hear that Billy took good care of you while your vehicle was in accessories with us! Here at Bozard we always want to be sure that our customers are happy and well taken care of! Thank you for taking the time to share your experience with us and we hope to serve you again in the future!

May 09, 2016

warranty work and the works svc brought my 2015 F150 in for issue with the front camera getting water inside and backup sensor on right corner sounding when wet out. Service had t More

by Mcrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2016 -

Bozard Ford Lincoln responded

We are glad to hear you were well taken care of while here in service with us! Crystal is great and is always sure that our customers are well taken care of! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

May 09, 2016

This is the way to buy a car. Had a great experience with Rich Garcia and Henry Rowe. Great customer focus and no pushy sales guys. I am a laid back kinda guy and so are these More

by Brian S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy (BadBoyBil) Arndt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Rowe, Rick Dotson
May 10, 2016 -

Bozard Ford Lincoln responded

Henry and Rick are awesome! We are so glad to hear that you had a good experience with us. We always want to be sure our customers get nothing but the best while here with us! Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future!

May 07, 2016

Quick service You have a pleasant, efficient staff and I am always pleased with the service provided to me. I especially like the follow-up calls to make sure I ha More

by Andrea Stone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 09, 2016 -

Bozard Ford Lincoln responded

Sonya is great! We always want to be sure that our customers are well taken care of while here with us. Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!

May 07, 2016

Professional and concerned about customer's comfort. Friendly, professional service is hard to find. When I leave this facility I feel confident that my requested service has been completed and several a More

by Clay
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Hicks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Ryan
May 09, 2016 -

Bozard Ford Lincoln responded

We are pleased to hear that you always have a good experience here with us! Our whole service team is great and always wants to be sure that our customers are well taken care of and happy! Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future!

May 07, 2016

Appreciated the service of Sharyl Brewer We worked with Bozard salesperson Sharyl Brewer who did a great job, was very helpful, answered all of our questions and then followed up with a call More

by Bill & Kathy Yost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharyl Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Shipley
May 09, 2016 -

Bozard Ford Lincoln responded

Sharyl is great! She is always sure that her customers are very well taken care of and happy while here with us. Thank you for taking the time to share your review with us and we hope you are loving your new vehicle! We look forward to being able to serve you again in the future!

May 06, 2016

Another great Bozard visit! Love Bozard and love the service center. We had an appointment and were taken right in. All the employees are great and very professional. We misse More

by JCM5975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with two different employees and being an older individual, I do not always remember names.
May 09, 2016 -

Bozard Ford Lincoln responded

Glad to hear that you were well taken care of while here with us! Kevin and our whole service team are all fantastic and always are sure that our customers are nothing but happy! Thank you for taking the time to share your experience with us and we look forward to being able to serve you again in the future!

May 06, 2016

Awesome! From someone who has a lot of experience in car buying, it was an extremely pleasant experience from walking in the door and coming out with a new car More

by NotNegativeNancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Krell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A J Miller, Bryan Wilson
May 09, 2016 -

Bozard Ford Lincoln responded

So great to hear! We are pleased to hear that you had a great experience while purchasing your vehicle with us! Bryan, AJ and Tom are all fantastic and always want to be sure that our customers are well taken care of! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

May 06, 2016

Really Great Deal!!!! These guys made me feel extremely comfortable during the whole process. I really got a great deal. Stephen Purdy and Tom Reinard hooked me up. More

by Kemp90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Purdy, Tom Reinard, Rick Dotson
May 09, 2016 -

Bozard Ford Lincoln responded

Stephen and Tom are great! We are glad to hear they took great care of you! Here at Bozard we always want to be sure that our customers are happy and well taken care of. Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

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