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Bozard Ford Lincoln

St. Augustine, FL

5.0
9,952 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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540 Outlet Mall Blvd

St. Augustine, FL

32084

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Showing 9,953 reviews

May 02, 2016

Henry Ford would be proud to see how Bozard sells his Every employee I met on the day I leased my 2016 Ford Focus was friendly, helpful and conducive to customer service. I have either bought or leased o More

by valsparromichael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Rowe
May 03, 2016 -

Bozard Ford Lincoln responded

We are glad to hear that you had a good experience with us! We always want to be sure that our customers are well taken care of. Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

May 02, 2016

Not the Best They messed up my original appointment. if I had not called with a question, I would have showed up for nothing. Service itself More

by origduckie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Crystal Garrison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal was not the person on duty the day I picked up my car. i do not remember who it was. the dealership knows
May 04, 2016 -

Bozard Ford Lincoln responded

I want to thank you for taking the time to speak with me today. We appreciate you expressing your concerns as we use each and every customers feedback as ways to improve our processes. I thank you for giving us the opportunity for service you again in the future. Please do no hesitate to contact either Crystal or I at any time. Thank you! Greg Brown Service Manager (904)824-1641

May 02, 2016

Friendly service Great dealership who really supports the community. Gives a fair assessment of my vehicle without being pushy for additional upsales. Price matched wi More

by BANDERSON2227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know the name
May 02, 2016 -

Bozard Ford Lincoln responded

We are glad to hear that you had a good experience while here with us! We always want to be sure that our customers are well taken care of! Thank you for taking the time to share your review with us and we hope you are loving your new vehicle!

May 02, 2016

Excellent sales person Henry Rowe was excellent and extremely knowledgeable of the truck I purchased. He went way beyond expectations in ensuring a deliverabl More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Rowe, George Clark, Erik Shipley
May 03, 2016 -

Bozard Ford Lincoln responded

George, Henry and Erik are great. Thank you for taking the time to share your review with us, we are glad you had a great experience while here at Bozard! We look forward to the opportunity to serve you again in the future!

May 02, 2016

Excellent as always I brought my car for it's usual oil change as well as new windshield wipers. They told me it could be 45 minutes to an hour and a half wait. My car More

by geronjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 03, 2016 -

Bozard Ford Lincoln responded

So glad to hear that you had a good experience with us! Here at Bozard we strive to keep our customers nothing but happy! Thank you for taking the time to share your experience with us and we look forward to being able to serve you again in the future!

May 01, 2016

GREAT GROUP I HAVE BEEN ASSOCIATED WITH FORD MOTOR CO FOR OVER 30 YEATS. DURING THAT TIME I HAVE HAD A LOT OF CONTACT WITH DEALERSHIPS, BOZZARD BY FAR SETS THE ST More

by randshorton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Krell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Rowe, Stephen Purdy, Tanya Tomanek, Erik Shipley
May 02, 2016 -

Bozard Ford Lincoln responded

Glad to hear you had a great experience here with us! Here at Bozard we always strive to make sure our customers are number one and well taken care of! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

April 29, 2016

Bozard Ford, St. Augustine, Florida Service review The service, professionalism, advice and attention to detail is excellent. Jeff Sparks, Assistant Service Manager, Tanya Tomanek, and Richard Ziminsk More

by Carol Vanderwal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Ziminski, Excellent, Tanya Tomanek
May 02, 2016 -

Bozard Ford Lincoln responded

Thank you for taking the time to share your review with us! We are pleased to hear that Tanya, Jeff and Richard took great care of you! We always want to be sure that our customers are happy! We hope you are loving your new vehicle and we look forward to being able to serve you again in the future.

April 29, 2016

New Ford Edge My experience at this dealership was the best ive ever experienced. Chase, George and Ryan worked diligently to provide me the best possible rate/paym More

by Robin1002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Burnett, George Clark, Ryan Shapiro
May 02, 2016 -

Bozard Ford Lincoln responded

Chase, George and Ryan are great! Thank you for taking the time to share your experience with us! We always want to be sure that our customers have the best visit while here! We hope you are loving your new vehicle and we look forward to serving you again in the future.

April 29, 2016

Flex oil change-tune up-bought 4 tires Just wanted to thank everyone today for their help. Stuart help me through the being process, realizing I needed tires,help me with that also. Now I w More

by Flex12
Recommend Dealer
Yes
Employees Worked With
May 02, 2016 -

Bozard Ford Lincoln responded

We are so glad to hear that you had a good visit while here with us! We always want to be sure that our customers are well taken care of and happy! Thank you for taking the time to share your experience with us and we look forward to serving you again in the future!

April 29, 2016

Found a truck on the internet. Took a drive. Bought a truck. Bozard has a very big inventory lots of trucks to choose from . Willing to negotiate on price and add ons. Sales personnel very friendly greeted as s More

by IC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Brewer, Rick Dotson
Apr 29, 2016 -

Bozard Ford Lincoln responded

We are glad to hear that you had a good visit while here with us. Rick and Lee are great and are always sure our customers are well taken care of! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

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