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Bozard Ford Lincoln
St. Augustine, FL
9,837 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 9,837 reviews
March 02, 2016
Quick Lane very good Kevin, the older man at the 1st station, in the quick lane department did and has always provided top notch service. Very friendly and knowledgeable Kevin, the older man at the 1st station, in the quick lane department did and has always provided top notch service. Very friendly and knowledgeable as well. More
by HoweFamily
Employees Worked With
Kevin Bressler
March 02, 2016
Quick Lane Quick, friendly and timely. I feel the quick lane was a good addition to Bozard Ford. Everything from my call to make the appointment through the se Quick, friendly and timely. I feel the quick lane was a good addition to Bozard Ford. Everything from my call to make the appointment through the service performed was a very pleasant experience. More
by bluwtr
Verified CustomerEmployees Worked With
Christopher Hicks
March 02, 2016
great customer service just want to thank AJ,Rebecca and (John Fillare in parts department or nieghbor for years}====for making our truck purchase the best experience ,that just want to thank AJ,Rebecca and (John Fillare in parts department or nieghbor for years}====for making our truck purchase the best experience ,that we have had since my husbands recent car accident ----they made it possible to find a truck quick and easy ----thanks again to all the happy employees at Bozard .. oh love those cookies Rebecca. More
by maddie
March 02, 2016
professional service I took my MKT in for service and the professionals at Bozard found a major safety issue that another dealer overlooked. The issue was a gouge in the f I took my MKT in for service and the professionals at Bozard found a major safety issue that another dealer overlooked. The issue was a gouge in the fuel cell next to the exhaust. If left undetected, could potentially cause the vehicle to explode. Thank you Nathan, and the service Department for seeing what other dealers, do not More
by REVKWIG
Employees Worked With
Nathan Dippy
March 02, 2016
2016 Ford Focus Excellent customer service, they had exactly what we were looking for and for the right price. Frank was awesome, really appreciated his service and Excellent customer service, they had exactly what we were looking for and for the right price. Frank was awesome, really appreciated his service and attention to detail. More
by xx
Employees Worked With
Frank Serverius, George Clark
March 01, 2016
Experience was great! Everything went as planned. From the appointment to the completion of the service. Service representative was very polite and professional. Was very s Everything went as planned. From the appointment to the completion of the service. Service representative was very polite and professional. Was very satisfied with the service that was done. More
by EDWARDSTORMONT
Employees Worked With
March 01, 2016
Garbage Service Center Enter 9:15 for a 9:30 Apt. Late getting us in. Once we got our vehicle in for service for a Plastic Pillar that encases the front windshield (2nd time Enter 9:15 for a 9:30 Apt. Late getting us in. Once we got our vehicle in for service for a Plastic Pillar that encases the front windshield (2nd time done) I waited 2hr 20min - 11:35am, I check in. Asked what the status was and Marsha stated they just found the part. 2hrs 20 minutes? to have me sign off on price and part? ABSURD.quoted me 211, then 115, then 325? get a clue.Then she told me it would be another Hour!While toting my 1 yr son. Finished product 12:45-3.5 hrs. Never again. Terrible More
by PHYLISSA16
Employees Worked With
March 01, 2016
Buying experience Brought our 2013 MKZ in for service on Monday and by Friday had a new 2016 MKZ hybrid. Unbelievable experience - quick, easy, so professional. No ha Brought our 2013 MKZ in for service on Monday and by Friday had a new 2016 MKZ hybrid. Unbelievable experience - quick, easy, so professional. No hassles, just good service. Sent our friends there Sunday and they are picking up their new MKC tomorrow. Can't say enough about how easy Bozard makes it for the buyer. More
by Shirley and Carol
Employees Worked With
Other Employees :
Henry Rowe, Luis Crespo, Erik Shipley, Bryan Wilson
March 01, 2016
Could not ask for a better experience Jesse, Erik,and Jon were amazing... I bought a used Honda that was a wholesale to the public and it ended up having a costly problem and I was really Jesse, Erik,and Jon were amazing... I bought a used Honda that was a wholesale to the public and it ended up having a costly problem and I was really upset but they helped me get into a brand new fusion with a monthly payment so low no-one I know could believe it. The way they took care of me was unbelievable and I was worried about getting screwed. Thank you Bozard More
by james.davis
Employees Worked With
Jesse Scheff, Erik Shipley
March 01, 2016
A some!!!! Bozard ford will be the only dealer ship I will shop for many years to come,thanks again y'all are asome,hopefully my wife will come see y'all soon!! Bozard ford will be the only dealer ship I will shop for many years to come,thanks again y'all are asome,hopefully my wife will come see y'all soon!!!! More
by MORGANGRF
Employees Worked With
George Clark
