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Bozard Ford Lincoln

St. Augustine, FL

5.0
9,815 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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540 Outlet Mall Blvd

St. Augustine, FL

32084

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Showing 9,815 reviews

January 08, 2016

2016 Explorer Great Serive, Professional Staff, and Excellent Options. This is our 2nd time purchasing a vechile at Bozard and we will be coming back for a 3rd. More

by ERIK.A.SPONG.MIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Mitchell, Jena Thomas
Jan 08, 2016 -

Bozard Ford Lincoln responded

Happy to hear that you had a great visit with us! Jena and Kevin are great and are always sure that our customers are well taken care of! We appreciate you taking the time to share your review with us and we look forward to being able to serve you again in the future!

January 08, 2016

First service 2014 Mustang Made an appointment online. Showed up on time and everything went smoothly. Exactly what you should expect from any kind of deal. Friendly service. Qu More

by Postgrad_king
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bressler, Ashley Gunther
Jan 08, 2016 -

Bozard Ford Lincoln responded

Glad to hear that you had a quick and easy visit with us in our Quick Lane! Thank you for choosing us and we look forward to being able to serve you again in the future! Thank you for taking the time to share your review with us!

January 08, 2016

Vehicle Broke Down While in St.Augustine Fl I Am From Palatka, Fl. My Alternator Went Out. Had It Towed To Bozard Ford Which Was Just Dowm The Road From Where I Was Broke Down. The Service That More

by joyful08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2016 -

Bozard Ford Lincoln responded

We are so pleased to hear that Colby took such great care of you! Colby and our whole service team is great! We are pleased they were able to get you taken care of! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

January 08, 2016

Great job When you take your car in to Marcia N.,just tell her what might be wrong and she will handle it ,right a way. Love Bozard ford and dislike Palm coast More

by Curtiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 08, 2016 -

Bozard Ford Lincoln responded

Marcia is great! We are pleased to hear that you are always taken care when you bring your vehicle in for service with it! Our whole service team is great and always makes sure that our customers are well taken care of! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

January 07, 2016

Great service! I needed some work done on my a/c and the people at bozard ford took great care of me! Crystal in the service department was amazing and very helpful! More

by Jaredr1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Reinard
Jan 07, 2016 -

Bozard Ford Lincoln responded

Tom, Pat and Crystal are all great! They are always sure that our customers are completely taken care of and happy! We are so happy to hear that you were well taken care of! Thank you for taking the time to share your review with us and we look forward to serving you again in the future!

January 07, 2016

RECENT SERVICE Solved my problems in an accurate and timely fashion. It's refreshing to drive away with that comfortable feeling that your car is functioning as it s More

by RAYH777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2016 -

Bozard Ford Lincoln responded

So glad to hear they took great care of you while your vehicle was in service with us! We always strive to keep our customers happy and satisfied! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

January 07, 2016

Recall service Excellent service - very professional from office to actual work area. Always ready to help. Marcia was extremely helpful and our technician, Kenny, More

by CANSVR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Schaffner
Jan 08, 2016 -

Bozard Ford Lincoln responded

We are so glad to hear you were well taken care of while here with us! Marcia as well as our whole service team are all awesome! We always strive to keep our customers completely happy and taken care of while here! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

January 06, 2016

Outstanding Marcia treated me wonderfully. From the minute I set up the appointment until she handed me the keys back .I would have no problem recommending Bozard More

by VIRBICKISJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 07, 2016 -

Bozard Ford Lincoln responded

Happy to hear that you had a great experience while here with us! Marcia and our whole service team are absolutely wonderful and are always sure that our customers are completely taken care of! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

January 06, 2016

Ace top-notch service at Bozard Ford, St Augustine Bozard service dept is one of the best I have experienced. Always, helpful, honest and deliver on all aspects of service. I highly recommend them fo More

by Orangestreamer14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 07, 2016 -

Bozard Ford Lincoln responded

We are so glad to hear that Colby took such great care of you while here with us! Colby is great at what he does and is always sure that his customers are well taken care of while their vehicle is here in service with us! Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future!

January 06, 2016

my adventure at Bozard. over all great experience. In my opinion car buying is stressfull, they were very good about getting all the things I wanted even after I found More

by jforce1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Mitchell
Jan 07, 2016 -

Bozard Ford Lincoln responded

Patrick and Kevin are both fantastic at what they do! They are always sure our customers get nothing but the best while here! Thank you for taking the time to share your experience with us and we hope you are loving your new vehicle! We look forward to having the opportunity to serve you again in the future!

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