Bozard Ford Lincoln

Outstanding service! Everyone I interacted with from my initial phone car to drop off was so friendly and helpful. I was juggling my 18 month old son and his car seat and Everyone I interacted with from my initial phone car to drop off was so friendly and helpful. I was juggling my 18 month old son and his car seat and everyone went out of their way to make it easier for us. Thanks Bozard! We're new to the area and will definitely be back! More

Great ! Marcia is the best and always has treated us great ! Always happy and friendly. Great asset to the dealership . Keep up the good work ! I will definit Marcia is the best and always has treated us great ! Always happy and friendly. Great asset to the dealership . Keep up the good work ! I will definitely be back . More

WE GAINED A NEW FAMILY MEMBER! From the moment we met Ryan (Bob) Davis - We felt comfortable and at ease knowing he had our best interest in mind. He was so polite, accommodating a From the moment we met Ryan (Bob) Davis - We felt comfortable and at ease knowing he had our best interest in mind. He was so polite, accommodating and most of all respectful! There was no pressure or stress in making a selection. He also brought out Bob Hewitt to meet and speak with us to assure we were in good hands. If we had any questions, Ryan was quick to answer them to alleviate any fears we may have had. Ryan is a great asset to Bozard Ford and we wish him much success and happiness in his future. We've now proud to call him a new family member!! Rick Garcia, in Finance, who was already supposed to be done for the day and heading home to his family, stayed and processed our loan paperwork so we didn't have a long wait time since Bozard Ford was having another busy day! We now understand why they have so many return customers. With stellar employees like these, Bozard Ford will continue to be successful! Of course the ping pong table, popcorn and fresh cookies help too! :-) More

Bozard rocks! It was a difficult day for me. I found myself needing to say goodbye to my old, trusty Subaru. But it was time. With poor credit, I feared that I migh It was a difficult day for me. I found myself needing to say goodbye to my old, trusty Subaru. But it was time. With poor credit, I feared that I might find myself at one of those shady lots, but I tried Bozard first, and I was taken very good care of! I ended up buying a pre-owned Ford Focus, and I am very pleased with the purchase. Everyone I encountered at Bozard was extremely friendly and professional. Thanks Bozard! More

Got the Beast Mode on! I been engaged with Bozzard sales, repair and service since 2012. They are the real deal, excellent people. It has been all so so great I been engaged with Bozzard sales, repair and service since 2012. They are the real deal, excellent people. It has been all so so great More

Great service Awesome service buying my car and awesome service with servicing my car. I originally was supposed to pay out of pocket for a rental when my fusion wa Awesome service buying my car and awesome service with servicing my car. I originally was supposed to pay out of pocket for a rental when my fusion was getting serviced but ford ended up taking care of the rental. They even washed and vacuumed my fusion. I appreciated the extra mile the service department went. Makes the experience a lot less stressful and they don't "try" to find something wrong with my car. Honest work from bozard ford. Thank you! More

It could be better The Service Department is not good enough for the big sales the dealership made, there is a huge lack of customer service knowledge in the Service Dep The Service Department is not good enough for the big sales the dealership made, there is a huge lack of customer service knowledge in the Service Department, Miss Piper and Mr. Nathan have a wrong attitude that is very , almost impossible to improve, they are used to not care about clients, most of employees don't realize that any kind of business needs customers, if not is not possible to maintain a business., however, I have noticed that the Service Department has a new manager Mr. Barry , if the upper management support his job, he can make that department to work a lot better, The Dealership general Manager, is expanding the sales area, but what about the Service?, if they sell more they need more space and better employees for the Service Department, each car they sell is going back for service, if you want to work in excellence you have to invest in all the areas that work directly with customers. I hope the next time I don't have see Miss Piper and Mr. Nathan, they can work in another area with not contact with customers. However, More

Great Fleet Service We have a Fleet of 80+ vehicles, not all Ford, but I have received great customer service from Jeff and Jeff. I ask for a vehicle within days it is d We have a Fleet of 80+ vehicles, not all Ford, but I have received great customer service from Jeff and Jeff. I ask for a vehicle within days it is delivered to our office along with the paperwork, I rarely visit the dealership, in fact I've only been there once and that was today to pickup a Lincoln MKC for Date Night from Tanya, she was just as courteous as everyone else. More

Enjoyable experience I enjoyed my time and working with the sales rep. The process was an easy one and not drawn out for hours. Chase, Kevin and Rick were good to work wit I enjoyed my time and working with the sales rep. The process was an easy one and not drawn out for hours. Chase, Kevin and Rick were good to work with. More