Bozard Ford Lincoln

Marcia Nelson - Service Department Marcia makes her customers feel very special. She always has a smile & keeps you updated on your vehicle. She's an asset to Bozard Ford Marcia makes her customers feel very special. She always has a smile & keeps you updated on your vehicle. She's an asset to Bozard Ford More

Top Customer service quality. From the minute I walked until I stepped into this new Ford Mustang, the entire process was Smooth.... Not a single hitch or issue. Worked with Pat Ro From the minute I walked until I stepped into this new Ford Mustang, the entire process was Smooth.... Not a single hitch or issue. Worked with Pat Roberts (Sales) and Rick Garcia (Finance) hands down they are very professional, courteous, straight forward. No BS whatsoever, no haggling, no pressure, no hidden items. Everything was explained in simple terms, none of this cryptic dealer talk. Overall the entire experience was Excellent. I got a good trade in value for my car, no attempt was made to low ball me which would have been a deal breaker. Compared to other Ford dealerships I would happily rate Bozard Ford at the Top. Thanks Pat and Rick. Salah More

Excellent service Every time I take my Escape to Bozard for service I am Completely satisfied. The service group, lead by Jeff, take care of my every need. They are cou Every time I take my Escape to Bozard for service I am Completely satisfied. The service group, lead by Jeff, take care of my every need. They are courteous and complete the work in a professional manner. I enjoy doing business with Bozard from the time I purchased my vehicle to today. More

Mike Murdoch: Salesman of the Year Mike Murdoch of Bozard Ford Lincoln is unquestionably the finest car salesman I have had the privilege of dealing with. My search for the car of m Mike Murdoch of Bozard Ford Lincoln is unquestionably the finest car salesman I have had the privilege of dealing with. My search for the car of my dreams (Mustang GT Premium) led me 300 miles away to St. Augustine. The problem was the distance and work schedule conflicts that prevented my wife and myself to make the journey. But distance and time don't faze Mr. Murdoch. Not only did he record an up-close and detailed video of the car and arrange additional detailing, he said he would bring the car to us. Let me repeat: Mike Murdoch drove my dream car 300 miles to my front door, with paperwork in hand, and then drove my trade-in back to St. Augustine. Who does that? I will tell you: Mike Murdoch. You see, that's the secret to Mike's success: He bends over backward to please customers. If you do that, everything else falls into place. Bozard would be well-advised to take good care of Mr. Murdoch. I just wish there were more like him because he's one in a million. More

Fast and Professional I came in to buy a new Ford F150 at 10:30am. Salesman Eric Barber met me at my car. He immediately wrote down what I was looking for and had me test d I came in to buy a new Ford F150 at 10:30am. Salesman Eric Barber met me at my car. He immediately wrote down what I was looking for and had me test drive 2 trucks. I left at 1:30pm with my new F-150. Eric took the time to listen to my wants and needs and made it happen. I would recommend Bozard Ford to friends and family. You are the BEST ERIC!!!!!! More

Best dealership ever! I went to multiple car dealerships and this was by far the best one. I had a lot of issues financially and they were the most patient people. Al Byrd I went to multiple car dealerships and this was by far the best one. I had a lot of issues financially and they were the most patient people. Al Byrd was my salesmen and he was very dedicated to me and making sure I got the car I wanted. He called me more than once to make sure everything was going good for me and updating me on the Mustang I wanted extremely bad. This was by far the best customer service I've ever seen and I just love the place all around. I would recommend ANYONE to this dealership. More

Best Service As always the Service Dept. does a First class job on all my Ford Products. Bozard goes out of their way to make me happy and I appreciate that!! As always the Service Dept. does a First class job on all my Ford Products. Bozard goes out of their way to make me happy and I appreciate that!! More

Outstanding customer service! This is the second vehicle I have purchased from Bozard Ford and have been nothing but delighted in the experience. Stephen Purdy was knowledgably an This is the second vehicle I have purchased from Bozard Ford and have been nothing but delighted in the experience. Stephen Purdy was knowledgably and did an outstanding job in finding the right vehicle for me. Everyone that we came in contact with was very friendly and extremely helpful. I will definitely go back for my next vehicle! More

Great dealership My experience at Bozard Ford was awesome. They made my car buying very easy. Definitely will be doing business in the future when it's time. My experience at Bozard Ford was awesome. They made my car buying very easy. Definitely will be doing business in the future when it's time. More

Great Experience!!! We will always use Bozard! Having had some credit blemishes, my husband and I thought we were destitute and were only going to be able to complete a purchase at one of those "ot Having had some credit blemishes, my husband and I thought we were destitute and were only going to be able to complete a purchase at one of those "other" places. In need of a "New to us" vehicle that day, we were going to head out of town, to visit a :Buy-here-pay here" We are so glad we decided to give Bozard Ford a visit. From the moment we arrived we felt at ease. No PUSHY salesmen, and no gimmicks. Barry met us outside, and instead of trying to sell us something way out of our league, he asked what was in our comfort zone for payments. While we were not expecting "bells and whistles" we new we didn't want. Each time we encountered something not quite in our sights, it was easy to say No and there was no hassling or heckling. I could say we "settled" on a car that I wouldn't normally find myself driving, but it was far from settling. I was quite pleasantly pleased with our purchase. The paperwork was drawn up and approval was only moments. Our Finance Guru, set us up with a couple breaks to help us make sure payments were not going to be an issue, and that would benefit us better in the long run. Everyone at Bozard was Kind and helpful. We plan on being long term customers, and walked away being very impressed and never doubting our decision!!! More