Bozard Ford Lincoln

Quicklane You did a great job,I received coupons in the mail and used them,even the scratch off. Had the oil changed,they checked the tires,everything. My secon You did a great job,I received coupons in the mail and used them,even the scratch off. Had the oil changed,they checked the tires,everything. My second time there. Coffee's good too. Thanks, Donna More

This dealership always exceeds my expectations. We own our own business and have 8 trucks, all of which are Fords, and have been to other dealerships that have disappointed us. The service departme We own our own business and have 8 trucks, all of which are Fords, and have been to other dealerships that have disappointed us. The service department at Bozard Ford is absolutely amazing. They diagnose issues fast and always get the trucks back to us quickly which is very important. Routine maintenance is also a breeze and they get us in and out. We have also purchased numerous vehicles from this dealership and have always been extremely happy with the sales team. We will never visit any other Ford dealer ever again. More

Was unhappy, not so much anymore I was not sure about ging to a Ford dealer, my last experience was not pleasant. The salesman (at the other dealership) was condescending to my wife a I was not sure about ging to a Ford dealer, my last experience was not pleasant. The salesman (at the other dealership) was condescending to my wife and I. He seemed to be more interested in ridiculing us for not wanting to accept the "offer" that he made on a new car. As if I needed to buy one rather than wanting to buy one. That was in 1996, and I have never forgotten it. Last year (2014) I was in St Augustine with my wife and we decided to stop by Bozard Ford, I had no intention of buying a car, but my wife met a salesman named Stephen Purdy and he treated her with respect (like she was his wife) and found her a car. One year later my wife was not happy with the vehicle, we had spoken to Stephen off and on all year (imagine that a salesman that calls AFTER the sale). Stephen worked with my wife to find her a new car and make her happy, the finance person Rick Garcia worked with us on the pricing until I was happy. So often people spam for "bad" or "less than adequate" service. Its about time we spam for good Service!!! Excellent Job Stephen Purdy and Rick Garcia! Mr. King, you should recognize both of these gentleman for epitomizing customer service, everywhere else falls short of Bozard Ford!! More

Best buying experience ever Thanks to Mike Murdock, this was beyond a doubt the best car buying experience we've ever had. Mike was a pleasure to work with. He was courteous and Thanks to Mike Murdock, this was beyond a doubt the best car buying experience we've ever had. Mike was a pleasure to work with. He was courteous and professional and got us the price we needed to entice us to buy. He patiently explained how to access and use all the many features of the Edge Limited. We also very much appreciate Rick's assistance with the financing. He was very knowledgeable and completely explained all options available to us. More

Best Day Ever! Great buying experience from Kevin Noble and all others involved with the purchase. Kevin worked with us to get exactly what we wanted, was very knowl Great buying experience from Kevin Noble and all others involved with the purchase. Kevin worked with us to get exactly what we wanted, was very knowledgeable with all our questions concerns. More

Great job getting me in and out of the Quick Lane On my to my 4:30 service I was caught up in a mess on I-95 due to a major truck fire.. I had to call and cancel the appointment 3 times as I was going On my to my 4:30 service I was caught up in a mess on I-95 due to a major truck fire.. I had to call and cancel the appointment 3 times as I was going nowhere. Finally I cleared that scene and called the Bozard folks back, they re-scheduled me right up against closing time. Dan got me in and out including a wash...Very happy.. More

Never disappointed! Whenever we need to have our vehicles serviced, we know that Bozard's Quick Lane will always do a great job. They can't be beat! Whenever we need to have our vehicles serviced, we know that Bozard's Quick Lane will always do a great job. They can't be beat! More

Excellent tinting I came in to get my Ford Fusion tinted and I couldn't be any happier with it. Travis was very friendly and did an amazing job! I recommended him to al I came in to get my Ford Fusion tinted and I couldn't be any happier with it. Travis was very friendly and did an amazing job! I recommended him to all my friends. Excellent! More

follow up I have been satisfied with the dealers follow up to my concerns. They have done due diligence addressing concerns and following through and working to I have been satisfied with the dealers follow up to my concerns. They have done due diligence addressing concerns and following through and working towards meeting the customer objective. More

Excellent Service! Left my MKX for scheduled service, auto butler and to check a couple of items that may or may not need to be done. Very please with the service, free Left my MKX for scheduled service, auto butler and to check a couple of items that may or may not need to be done. Very please with the service, free loaner and timeliness of completion. More