Bozard Ford Lincoln

Service Advisor Best Ever My service advisor, Marcia Nelson, was extremely helpful and courteous on the phone (my initial contact with her). She assisted me in understanding th My service advisor, Marcia Nelson, was extremely helpful and courteous on the phone (my initial contact with her). She assisted me in understanding the work needed to be done with my 2011 Ford Escape. More

Best vehicle purchase experience! I’ve heard good things about Bozard, so we took a drive from Jacksonville to check them out. We were greeted by Lee when we arrived and immediately hi I’ve heard good things about Bozard, so we took a drive from Jacksonville to check them out. We were greeted by Lee when we arrived and immediately hit it off. Started looking at one of their customized F-150’s and took it for a drive. Lee was very knowledgeable; going over all the truck’s features, specs, and maintenance needs. After the test drive, Wayne made the numbers work and we met at a happy median. Lee then introduced us to TJ, who took care of all the not so fun stuff; he made it all a breeze. These guys all really do work as a team and everyone is involved throughout the process. Few days later, Tom called to check on us and got us hooked up with Billy in the aftermarket department to get a few final touches addressed with the lift and tires. Everyone we’ve dealt with at Bozard is professional, courteous, and a pleasure to work with. Even after the sale, they still care about the customer and go above and beyond to exceed expectations. More

Excellent experience at Bozard! I had an excellent experience at Bozard last Saturday when I was buying a new car. Bruce was able to offer me a great deal on a Ford Focus and his val I had an excellent experience at Bozard last Saturday when I was buying a new car. Bruce was able to offer me a great deal on a Ford Focus and his valuable experience helped me to understand the new car features. Thanks! More

ver reassuring and so helpful and kind and curtious Lyndon made the experience so easy and comfortable. After visiting many many dealers this one by far was the cleanest, nicest, friendliest, and most h Lyndon made the experience so easy and comfortable. After visiting many many dealers this one by far was the cleanest, nicest, friendliest, and most helpful in my car search. Would recommend to anyone! More

IT'S WORTH THE DRIVE FROM JACKSONVILLE Since purchasing my 2013 Escape in Nov. 2012, I have returned to Bozard for all service and recall repair. Even though I live as far west in Jacksonv Since purchasing my 2013 Escape in Nov. 2012, I have returned to Bozard for all service and recall repair. Even though I live as far west in Jacksonville as I can get, it's worth the drive the Bozard. I'm afraid to take my car anywhere else in fear that I won't get such great customer service. I have dealt with Crystal Garrison since the beginning. She has always been very professional, knowledgeable & friendly. This past time she went above and beyond with helping me sync my iPhone to my MyFordTouch software. Since purchasing my new iPhone in Dec., the texts weren't being recognized by my car which means I wasn't able to hear them while driving. This is a function that I absolutely LOVE. Even though Crystal was told that for some reason the iPhone and the SYNC account weren't compatible, she researched until she came up with a fix. When I picked my car up on 8/15/14, We sat in the car, she adjusted a setting or two and BAM!! My car was able to read my texts to me! Thank you Crystal for making my day! And a huge thank you for the service technician(s) that fixed the recalls, changed my oil, rotated my tires, washed and vacuumed my car! You guys are the best! Thanks Bozard for exceptional customer service! More

Great Dealership-Excellent Staff and Proud F350 owner Our latest visit to your service dept. was again done with perfection. I called ahead and discussed the problem I was having with my F350. I spoke wit Our latest visit to your service dept. was again done with perfection. I called ahead and discussed the problem I was having with my F350. I spoke with Crystal Garrison and she was attentive and seemed to understand my concern about driving up to your dealership. Since we bought our '08 F350 in July of "07, all of our service has been done at Bozard Ford. You dealership has the best staff and quality service personnel on the east coast or maybe the state. Crystal took control when we arrived and communicated with me what needed to be done. I even met the mechanic and the three of us discussed a plan of action. Steve(the mechanic) was very professional and explained the problem with my brakes. I then understood what to do. They had us back on the road the next day. I also got to see my original salesman and good friend Henry Rowe. He was the reason we bought our truck at Bozard Ford. I highly recommend him to any and everyone looking for a new or used vehicle. We were one of your first customers at your new dealership. I was impressed with your huge inventory and expansion since our last visit. We still love our truck! More

Fast, Efficient, and Friendly I had a great vehicle to trade and was confident that I would leave with my vehicle or something even better. I had my two young girls with me (ages I had a great vehicle to trade and was confident that I would leave with my vehicle or something even better. I had my two young girls with me (ages 5 and 2) and they had snacks, portable DVD player, and coloring activities all prepared for me and the girls. My sales rep, Frank, was waiting for me outside as I drove up, and recognized the need for speed because my kids wouldn't last long. I wasn't even at the dealership 2 hours including drive up, test drive, application and financing. It was a truly amazing experience, blowing all other dealerships I've visited out of the water. Frank and AJ were great, they made the magic happen for me and my family! More

A great Experience To all of you out there, Ronnie Shierling did a superb job, finding, delivering and coordinate my internet purchase with Bozard Ford Lincoln. I give y To all of you out there, Ronnie Shierling did a superb job, finding, delivering and coordinate my internet purchase with Bozard Ford Lincoln. I give you all my best recommendations! Sincerely Yours Asbjørn Lysgård Norway More