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Bozard Ford Lincoln

St. Augustine, FL

5.0
9,913 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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540 Outlet Mall Blvd

St. Augustine, FL

32084

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Showing 9,913 reviews

August 11, 2014

They were handling a recall on Ford Escape (program update) Marica does a nice job of communicating what needs to happen and the time required. Everything was handle as expected. Also, coffee is nice to have More

by grahamr3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 13, 2014 -

Bozard Ford Lincoln responded

Communication is key! Glad to hear Marcia did a good job keeping you informed during your service visit. Don't forget to try the flavored creamer the next time you are in! Thank you for the review and your business!

August 09, 2014

Ricky Goodwin This was the sixth vehicle that my family has purchased from Bozard Ford. We have used Ricky Goodwin as our salesperson every single time. This was m More

by cinnamons45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A J Miller
Aug 11, 2014 -

Bozard Ford Lincoln responded

Thank you for your review! Six vehicles, that is such a compliment, and we cannot say how much that means. Ricky is one of the best we have, and it is great to hear that he offered a respectful and professional experience. We appreciate your kind words, and we will be sure to share with him. Sincerely, John Moon Internet Sales Director Bozard Ford Lincoln

August 09, 2014

First New Car Purchase - GREAT experience Chris and Bruce helped me with my new car purchase and made it a very easy and stress free transaction. I was worried being that this was my first new More

by NoleRugger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 11, 2014 -

Bozard Ford Lincoln responded

Thank you for your review! That is so great to hear that your first new car purchase was easy and stress free. That is the kind of experience we work for, and Chris and Bruce do a great job. We appreciate your kind words, and we will be sure to share with them. Sincerely, John Moon Internet Sales Director

August 08, 2014

First Car Purchase I go to College near the dealership and when it was time to buy my first car I shopped around online and had gone to a few dealerships. Bozard Ford wa More

by Lauren Turner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2014 -

Bozard Ford Lincoln responded

Wyll is a great addition to our sales team. It is always wonderful to find new customers who truly enjoyed their experience here! Congratulations on the new car and thank you for the review!

August 06, 2014

Ken Riordan Ken was a true pleasure to work with. He consistently provided Courtesy, Professionalism as well as an excellent product knowledge. I will not onl More

by MickeyW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Moon
Aug 08, 2014 -

Bozard Ford Lincoln responded

Ken is a very hard working and reliable guy and he will be happy to read your review! Glad to see you know you can contact him or Bozard at any time for any reason! Thanks for the review!

August 04, 2014

Great Quicklane Excellent service! Extremely quick and very friendly! I highly recommend the fine folks at Bozard! It is a breath of fresh air just walking in this More

by Pokerboy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Bressler
Aug 08, 2014 -

Bozard Ford Lincoln responded

Thank you for the review! We are working hard to make Quick Lane an excellent & quick experience! Happy to hear that Kevin, John and Tony are getting the job done!

August 03, 2014

Recall service and Oil change Great experience! Two recalls were taken care of while having my Escape get it oil changed. I dropped off my vehicle and was transported to work More

by JRRackliff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 11, 2014 -

Bozard Ford Lincoln responded

Thank you for your review! It is awesome to hear that Mike and Crystal provided a great experience, and that they got the job done! We appreciate your kind words and will be sure to share with them. Sincerely, John Moon Internet Sales Director Bozard Ford Lincoln

August 03, 2014

"Great Experience" Great service... Fast and friendly Patrick my salesman worked very diligently to get my sale done. Also enjoyed the financing experience with AJ. Th More

by KellyW5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A J Miller
Aug 08, 2014 -

Bozard Ford Lincoln responded

AJ & Patrick both work very hard to accommodate each customer individually. We are glad to hear they provided an excellent experience for you!

August 01, 2014

Excellent Service The service and friendliness were second to none. Superb knowledge demonstrated by the service personnel. The coffee in the waiting area was great More

by edward.drugo.7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 08, 2014 -

Bozard Ford Lincoln responded

It's great to hear you were happy with Colby! We try to make sure each customer has a great experience, and we especially try to make sure everyone gets one of our tasty cookies! Thank you for the review!

August 01, 2014

service experience Marcia in service dept kept me updated at leastt four times to what was going on with my car. Really exemplifys what customer service is about. More

by ancientcane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 08, 2014 -

Bozard Ford Lincoln responded

Thank you for your review! Marcia prides herself on great customer service and truly getting to know her customer. She genuinely cares about each and every one of her customers!

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